Verified Company
I have a 1978 built home that had original ducts I had been wanting to replace for some time. I was having high humidity issues with a newer variable speed unit and mold started growing in the ducts so I called them. Dylan came out and spent a few hours trying to diagnose the issue. At the end, I asked what I owe and he said to not worry about it. I knew right then, this is the company I will hire to replace the now moldy ducts. At the same time, I was planning on getting new spray foam insulation. Big Bear worked seamlessly with Koala Insulation. Both companies coordinated their schedules to accommodate me. They removed the old ducts, spray foam came the next day and early the next morning, the Big Bear install crew arrived as scheduled. Their reliability kept me from going without ducts for only the day of spray foam installation. The crew worked hard both days and I'm very impressed with the new ducts. It's very pleasing to the eye how all the ducts are now suspended from the trusses and out of the way where I told them I plan on making a storage area. They accommodated all the requests I had and it's so nice to know I have clean fresh air in my living area.
Reply from Big Bear
2026.01.15
Thank you Ryan for trusting us with this!
This HVAC company in Sarasota is an outlier. They are reliable, trust worthy, competent, fair, and have given us the result we were looking for - an HVAC system that is running well again. We have a robust system and multiple other companies could not figure out what the problem was, but Big Bear came to our rescue.
Reply from Big Bear
2026.01.08
Thanks for the positive review Vertical!
Hunter fixed the problem in no time. Hunter explained everything to me, and now I will have Big Bear come Twice a year for maintenance at a very reasonable rate. Thank you for your prompt response and service. Donna
Reply from Big Bear
2025.12.02
Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
03/12/24: Switched maintenance contract to Big Bear. Service was today. Very pleased with the attention to detail from Dylan.
Very pleased with the care that Dylan and team took to design around obstacles and deliver a professional fit and finish.
Reply from Big Bear
2023.06.09
Thank you for taking the time to share your experience!
Hunter the Great Bear Representative resolved our concerns regarding the Setting up of the nest making sure that the temperature was calibrated correctly he figured out a way to get better airflow to the master bedroom . Hunter is professional and a kind young man I highly recommend Great Bear for any air conditioner needs
Reply from Big Bear
2025.11.07
Hi Marcella! We appreciate the review and are glad we could be of service!
Straight forward and clear recommendations to what my HVAC needs and doesn't need. I will sign up for BB's annual maintenance plan and consider making improvements as recommended.
Reply from Big Bear
2025.02.21
Thank you Thomas for the review! Always available to help whenever you need us again
Again i need to repeat this « Big bear is a small company in a big forest of AC! I maintain what I said “they are a Professional team with an honest and knowledgeable owner. They provided service above expectations I recommend them but at the same time I want them to stay small 😎
Reply from Big Bear
2024.05.21
Thanks again Pierre! Glad we figured out that annoying float switch