Attorney Big Al, The Law Office of Richard Klein Reviews

Stephanie Taylor 2026.05.18

     

I got the number from a coworker and my experience with working with Mrs. Catherine and Mrs. Dassy has been very pleasant and informal they won't let you sit in the dark and not know what's going on with your case. If you have a question about your case they are going to be truthful and answer to the best of their ability

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Joyce Evans 2026.05.13

     

I was in a accident where a suv hit me on 49th east capital she was at fault just because she a a passenger in her car that lied saying I which lanes I don’t have a case there is no justice none what so ever for someone to hit you an lie an for no one to work hard behind you is sad I feel this was a waste of time an no one helping me I will never go back to this ever again it’s may they could have told me this sooner to drag this longer is unacceptable I could have gotten help but no one what’s to fight now I can’t get help do to the gap of my accident

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Beverley Hamilton 2026.05.13

     

My husband and I have had an excellent experience working with this office. The staff has always been professional, courteous, and helpful. We were always kept notified of where we were in the process. My husband and I are grateful for all their support throughout this difficult process. Thank you!

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.05.15

Beverley, thank you for your kind words. We're grateful you and your husband felt supported; it's rewarding to hear our team's professionalism and communication made a difference.

Charlotte Johnson 2026.05.01

     

Good afternoon. I just wanted to leave this review about the excellent service and care I received from the law office. I worked directly with Ms. Sandy Vogt and let me say she was really professional, patient and caring. It didn't matter how many times I called her she returned my calls and handled my affairs. This is my second time with Richard Klein law office and I recommend this law firm to everyone who want to be treated with care, respect and compassion for what your going through. Thank you very much for all your time and work you put in for and with me. Sincerely, Charlotte Johnson

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.05.03

Charlotte, thank you for your generous review and continued trust. We're grateful Sandy's professionalism, patience and compassion made a difference. Your recommendation means a great deal.

Rose Moulden 2026.05.01

     

I've never sued in accident and followed to the end before. MS.Sandy at ext. 107 made it so easy for me. Helped me when I was going to quit. She worked it out for me. Thank you Ms Sandy.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.05.03

Thank you, Rose — I'm glad Ms. Sandy (ext. 107) could support you through the process. We'll pass this along and are here if you need anything further.

Patricia Smith 2026.04.29

     

I want to say, that this Law office is very professional and caring. Ms Lisa has been Awesome to my husband and now that I am going through a case, she still remains to be Awesome.. Thank you so much and I appreciate her always. Yes, I would recommend this Law office to anyone and everyone that is looking to be treated fair with honesty...

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.04.30

Patricia, thank you for your generous words and recommendation. We're grateful Lisa’s care helped both you and your husband—your trust in our fairness and honesty means a great deal.

Nnenna 2026.04.29

     

Wonderful! The entire experience was easy and seamless. My paralegal Travis was very professional, kind, and prompt with every question that I had. I will always use The Law Office of Richard Klein for any injury case I may have (praying I don’t have another though) Definitely 10/10!!!

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.04.30

Thank you, Nnenna — we truly appreciate your kind words. We're pleased Travis was professional and prompt. We value your trust in The Law Office of Richard Klein.

Kim Wallace 2026.04.16

     

Excellent service and communication What I like most was the excellent service from the law office and Carrie M. Carrie answered every question that I had and was always available! I wouldn’t change anything service was awesome. Thanks again Carrie M.
Date of experience: 16 April, 2026

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Lakea Williams 2026.04.10

     

Where is my money Everything seemed fine at first—I received a call about the settlement, signed the documents, and was told I’d get the check in two weeks. It has now been over five weeks, and I still haven’t received anything. Despite calling multiple times and leaving messages, I’ve had no updates or responses. Communication just stopped completely. I now have to hire another lawyer to deal with this situation. Save yourself the frustration and look elsewhere for legal help.
Date of experience: 10 April, 2026

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kerry hampton 2026.03.27

     

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.29

Kerry, thank you for the five-star rating — we truly appreciate your support and are delighted you had an excellent experience. We look forward to welcoming you back soon.

Tay Jarvis 2026.03.27

     

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.29

Thank you, Tay — we appreciate your five-star rating and are glad you had a positive experience. We look forward to welcoming you back soon.

Latoya 2026.03.26

     

Love service This is the best law firm ever very much recommend this law firm to everyone the service is awesome and Ms Robin is a phenomenal case manager thank Ms Robin you rock
Date of experience: 26 March, 2026

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John Gasque 2026.03.26

     

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.28

John, thank you for the five-star rating — we truly appreciate your support and look forward to serving you again soon.

Scott Bolden 2026.03.26

     

Sandra Vogt with Attorney Big Al is awesome! She followed up with me after the departure of the previous agent and moved things along quickly. She is very professional and attentive to the details of your case. She comes highly recommended.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.28

Scott, thank you for recognizing Sandra Vogt. We appreciate your recommendation and are glad Sandra acted promptly, remaining professional and attentive to the details of your case.

Diamond Holbrook 2026.03.25

     

I worked with Ms.Lisa for an accident that I had back in June. She was very helpful and thoughtful. I would definitely recommend her to support you with any accident or situation you’re in .

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.27

Diamond, thank you for recommending Ms. Lisa — we appreciate your kind words and are glad she provided thoughtful, helpful support during a difficult time.

Adrienne Harris 2026.03.23

     

Mrs Lisa was my case manager, she is such a blessing! Every thing was done in a timely fashion and she answered every question I’ve had . I would highly recommend anyone to big al law firm . Keep up the great work you’re doing !

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.25

Thank you so much for sharing your wonderful experience with Mrs. Lisa! We love hearing that you felt cared for and that everything went smoothly from start to finish. Here at Big Al Law Firm, everyone is welcome—we’re always here to answer questions and provide guidance. If any friends or family need help, send them our way—we’d love to help them too!

Kimberly Holt 2026.03.20

     

Do your self a big favor and don't choose this firm. They are all talk. I trusted them to handle my case and they failed me. Instead of telling me they didn't have the means to fight a big trucking insurance company they held on to me for almost two years. Communication was awful. If you need a company who don't back down and will fight for justice against big time lawyers . They are not the one. Don't let them commercials and paid radio ads fool you. Very disappointed in this firm. Didn't even have the decency to at least call me.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.23

Hi Kimberly, thank you for sharing your feedback.

We understand it’s disappointing when an attorney decides not to pursue your case. Please know that our firm's policy is that you should have received a personal phone call in addition to the letters we sent; it appears this was not done in your case, and for that, we sincerely apologize.

We take your experience seriously and have already discussed this breakdown in communication with the individuals involved to ensure it doesn't happen again. We truly wish you the best of luck with your legal matters moving forward.

J davis 2026.03.18

     

I want to thank Robin Dice and Big AL for taking my case. They are very professional and thorough. They kept me up to date with every detail about my case. Anytime I had information to share, questions or concerns there was always someone whom I could speak with.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.20

J, thank you for your kind review. We're pleased Robin Dice and Big AL provided professional, thorough support and stayed responsive to your questions throughout.

Candi M 2026.03.18

     

I absolutely enjoyed working with Robin. She was very helpful and attentive. Thankful to have been able to work with her.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.20

Thank you, Candi — we appreciate your kind words. Robin will be delighted to hear she was helpful and attentive. We're grateful you chose to work with us.

Vanessa Wilson 2026.03.17

     

I enjoyed my experience with the law office. Sandy's Vogt.Was very professional knowledgeable and kind.

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Reply from Attorney Big Al, The Law Office of Richard Klein 2026.03.19

Thank you, Vanessa. We are glad Sandy Vogt was professional, knowledgeable, and kind. We appreciate your five-star feedback and look forward to assisting you again.