West River Funeral Directors Reviews

Megan Geiken 2025.09.29

     

I recently had my father pass and Dean made everything seem so smooth and refreshing in the midst of all the stress and sadness. When you lose someone you love the process is not easy and Dean really cared and helped with everything along the way. I am grateful to have gone through West River to cremate my father. The people in Rapid City South Dakota are all so sweet and caring they all really held my head up during such a tough time!

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Reply from West River Funeral Directors 2025.09.29

Thank you Ms. Megan for your kind words! We will be here for you if you need n us.

Jason McMahon 2025.09.29

     

Dean Moncur is a professional and helped every way he could.

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Reply from West River Funeral Directors 2025.09.29

Thank you Jason! It was an honor to serve your family!

Kristiann Kinsman 2025.09.09

     

For being in a very difficult time, this was the best experience possible. West River Funeral Directors went above and beyond in more than one way. I can't recommend them highly enough.

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Panna Vance 2025.08.03

     

When my aunt passed away unexpectedly, Dean helped me and my family through the process with compassion and ease. He was very professional and helpful. Walked me and my mother through the process and contacted me along the way to make sure everything went smoothly.

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Reply from West River Funeral Directors 2025.08.03

Thank you for your kind words!
It was an honor to serve your family!

Kelly Vorachek 2025.07.31

     

I want to thank Dean for you wonderful help with the loss of my wife, he did an excellent job of taking great care of her and making arrangements for the funeral on the other side of the state! He wrote one of the most beautiful obituaries I have ever seen, and had many compliments of it from family and friends.

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Reply from West River Funeral Directors 2025.07.31

Thank you for your kind words Mr Vorachek! I will be here for you in your time of need!

Kris Adams 2025.07.24

     

We are incredibly grateful to Dean for his compassion, professionalism and attention to detail during such a difficult time. From the moment we contacted him he was kind, respectful and accommodating to all of our needs. He guided us through every step of the process with care and patience, making sure everything was handled. Thank you Dean for making a hard situation a little easier to bear. I would highly recommend Dean at West River Funeral Directors. Kris Adams & Family

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Reply from West River Funeral Directors 2025.07.25

Thank you Ms. Kris for your kind words! It is never easy losing a child! I will be here for you in your time of need.
Dean

Audrey 2025.07.18

     

Dean was very helpful. From the start he answered all our questions. The process was real quick and we were pleased with the outcome. Lots of options to choose from. Recommend his funeral home highly.

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Reply from West River Funeral Directors 2025.07.18

Thank you Ms. Monnot for your kind words!
Please let us know if you need any further assistance.

Cheryl Gee 2025.06.02

     

Dean was very knowledgeable and available to help from the first time we spoke. He did a wonderful job taking care of our loved one and making arrangements. The whole family appreciates him. Jo Beth was very easy to work with and did a beautiful job on the slide show and the Trifold Memorial Pamphlet. Thank you to West River Funeral Directors. We highly recommend them if you need assistance with the loss of a loved one.

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Reply from West River Funeral Directors 2025.06.03

Thank you so much Ms. Cheryl!
It was sn honor to serve you!

Shari Hamilton 2025.05.31

     

I don't know how to begin to thank Dean Moncur and his assistant Jo Beth and West River Funeral Directors for handling all the details of my mother's passing. Putting a loved one to rest is a most solemn and sincerely meaningful experience. I lost my mom recently and all my life I thought that day would be the most dreadful and overwhelming day of my life. However, I credit Dean Moncur and his elite team at West River Funeral Directors for making it a relatively stress-free life event. It was their highly professional and caring service that put my mind at peace. But it was their very personal assistance and attention to every detail that left the deepest impression. They made this difficult week go so smoothly by accommodating our family's wishes and caring for my mother's body with dignity. Their thoughtfulness, consideration and compassion was golden. I highly recommend West River Funeral Directors. Thank you, Dean, for everything! ~Shari

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Reply from West River Funeral Directors 2025.05.31

Ms. Sheri,
Thank you so much for your kind words! Your kindness did not go unnoticed. It was a sincere honor to serve you in your loss of your of your sweet mother!

Veronica M 2025.05.18

     

Dean was amazing. He was there for every difficult step. Thank you Dean. Veronica

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Reply from West River Funeral Directors 2025.05.18

Thank you Ms. Veronica! It was an honor to serve your family!

Thomas Morse 2025.04.28

     

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Reply from West River Funeral Directors 2025.04.28

Thank you for allowing me to serve your family!

Haelee Wuertzer 2025.04.10

     

When my cousin passed away unexpectedly, our family was overwhelmed with grief and unsure of how to begin making arrangements. From the very first call, Dean treated us with such kindness, compassion, and professionalism that it felt like a true light in a very dark time. They were incredibly patient and attentive, walking us through every detail with care and making sure we never felt rushed or pressured. They handled everything with such grace—helping us plan a beautiful and respectful service that truly honored my cousin’s life and spirit. Dean was available at all hours of the day to assist and help plan. He helped put together two amazing services and what really stood out was how personal everything felt. They took the time to listen, to understand who my cousin was, and to help us reflect that in the service. It meant so much to our entire family. Losing someone is never easy, but having a team like this supporting you makes all the difference. We’re deeply grateful to Dean and his staff for the care, respect, and support they showed us during such a difficult time.

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Reply from West River Funeral Directors 2025.04.25

Thank you, Ms. Haelee, for your kind words!
I will be here for you in your time of need!

Derrick BOE 2025.04.03

     

Dean was very helpful, informative and the communication was great.

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Reply from West River Funeral Directors 2025.04.01

Thank you, Derrick, and all the Boe family! It was an honor to serve your family!

Ervin Morse 2025.03.24

     

They were just great in helping to navigate the path when we lost our father. Helped with many things to include the VA. I can't say enough good about Dean and the services that he and his company provides to the families after the loss and not knowing how to navigate the paperwork involved. RIP PA

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Reply from West River Funeral Directors 2025.03.20

Thank you Mr. Morse! It was an honor to serve your family!

Sandy Plato 2025.03.18

     

Dean was very efficient and communicated whenever anything came up. The whole process went smoothly eventhough I was across the nation. Thanks very much Dean. Rick and Sandy

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Reply from West River Funeral Directors 2025.03.18

Thank you to the Plato Family for your kind words!
It was an honor to serve your family!
Dean Moncur

Deb McPherson 2025.03.17

     

Dean did a, wonderful job. We appreciate the time and energy that he put into it with all of his employees. I would highly recommend him again.

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Reply from West River Funeral Directors 2025.03.14

Thank you for allowing West River Funeral Directors to handle your mom's service. Your kind words at much appreciated!

Angellina Micheli 2025.03.07

     

Dean was kind an quick in response to texting,calling, an emails no matter how late or early the time was. His price is the cheapest in town and he will even beat a price if found cheaper. The writing of the obituary was a process that was handled good. Anytime we needed to add or change anything he was pretty quick to correct it. The only suggestion I have is to not post it to the website until all changes have been made an approved by the family. With errors it was really embarrassing for me to send links to out of state family an have them show up on the website. Dean was helpful to correct an have patience as I delt with this whole situation. I would recommend him for all your end of life situations.

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Reply from West River Funeral Directors 2025.03.07

Thank you for your kind words Ms. Angellina!

Joni Smith 2025.02.25

     

West River Funeral made everything easy and simple for me during my husband’s passing. Highly recommend them. And they are reasonable priced as I compared them to others in the area.

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Reply from West River Funeral Directors 2025.02.20

Thank you Ms Joni for allowing me to serve you after your husband passed away. Please don't hesitate to call if you need anything further!

Joni Smith 2025.02.07

     

Dean has helped me get thru all the stuff I have to deal with my husband’s passing. He’s a miracle worker. Got the Death Certificate right away, which is awesome. So glad I found West River Funeral.

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Reply from West River Funeral Directors 2025.02.07

Thank you Ms. Joni! It's folks like you that keep going. It was an honor to serve your family!
Dean

Shane OShea 2025.02.06

     

Dean took very good care of my mother in law, and showed the most absolute care for my wife and our family.

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Reply from West River Funeral Directors 2025.02.06

Thank you for your kind words! It was an honor to serve your family!
Dean Moncur