Bespoke Carpentry London Reviews

We had a fantastic experience using Bespoke Carpentry for an understair unit. They were super responsive during the measuring and design process. The finished product very well made and exactly what we asked for.

Extremely happy with the quality of customer service, design support, carpentry and painting. Professional from end to end.

Bespoke Carpentry London were simply excellent. They were quick to come and see us and deliver a quote when requested. They carried out the work in a very diligent and efficient way. The finishes and painting was lovely. The cupboards were replaced and full height from carpet to ceiling. We're looking forward to putting our daughter's clothes in the cupboard!

Excellent communication throughout the entirety of the project, exceptional workmanship (design, carpentry, painting) - everyone has been personable, a real joy to work with and I’m super happy with the end result. Thank you so much and a special mention to Vitor and Renato for their part in bringing this to life!

Very efficient service. Perfect end product (built in and painted, bookshelves and drawers into the alcoves either side of the bed). Quick turn over from agreeing details of the project to start date and completion.

Bespoke Carpentry is a lovely company to deal with, both their customer service and workmanship is excellent. I had a made-to-measure bookcase and shelves installed and am delighted with the result. I would recommend this company without hesitation, they provide the personal touch, much-missed nowadays.

One star, for two reasons: the company offers a design service which isn't up to scratch, and its customer service is shocking. On the design service, I needed help in envisaging what would work well in the living room of my new flat, dominated by an oppressive full wall cabinet. After an initial unimpressive design visit, I asked for a second visit to review the technical drawings in the space, which was refused, as I had already had my permitted visit. I nevertheless went ahead with the cabinet. I can't fault the work that was done, but I am not happy with it, and can see that adjustments could have been made that would make a real difference to its scale and proportion in the room. A second professional visit could be expected to have exposed the issues that concern me now, and led to their being resolved. On customer service, there has been no response when I raised this issue with the company. After a delay having written to the designer, I was given contact information for Paolo, the owner, whom I wrote to with my concerns, suggesting a site visit and asking for the opportunity to discuss the outcome. At the time of this review, I have had no reply to my initial email to Paolo, plus a reminder a week later, after 4 weeks. I cannot recommend this company

Ive used Bespoke Carpentry now for 2 home projects and I have to say the standard of work is excellent. They are also very tidy in their work, which when someone is in your home I feel is very considerate. They're a great company to work with.

Great furniture and very professional.

Great customer service and workmanship.

We are thrilled with our built in wardrobes. The team take their work very seriously and are very skilled at what they do. The end result was perfect. Would highly recommend.

Hello sir I am carpenter India

Very smooth process from Enquiring to agreement to doing the work these guys were so professional and enjoyable to work with. So happy with the outcome for quite a reasonable price .

Highly recommended. Excellent end to end service. A professional, friendly team that strives to deliver the best possible result for you. No request is too much!

Paolo's team have been fantastic throughout the process of designing, building and painting a wall to wall bookshelf in our living room. They have always available to answer our questions and make the experience as stress-free as possible. Denis is an an amazing carpenter, who's been doing a tidy and precise job, The same applies to Remy who's paint job made the new piece of funiture blend perfectly into the room. Highly recommended!

Excellent professional service, really happy with the new cupboards, thanks! Highly recommend for everyone!

Installed understair storage drawers. Very professional and high quality finish. Thank you

A really great job, from start to finish. The bookcases and wardrobe are brilliantly made and well designed. The team did a great job on the construction, as well as on the finish, including painting. The service is also efficient and straightforward, and timescales are clear. This is now the second time we have used the company, and we would certainly recommend.

Excellent work. Nice people and great care with details.

Absolutely wonderful wardrobes. Great job, fast on time and cost, excellent service. We can really recommend Bespoke Carpentry 👍