Berkshire HVAC Reviews

Diane Ashmore 2026.08.11

     

Excellent experience with Berkshire HVAC I can highly recommend Lee, and Berkshire HVAC, he installed my a/c unit today and I absolutely love it! Right from the start, there was no "hard sell" during the survey, all costs were clearly identified and lots of information given regarding the different units. During the install Lee was meticulous in his workmanship, very clean and tidy and did an excellent job. I'm extremely impressed with the whole experience. If you're looking for a reliable, genuine a/c installer, look no further!
Date of experience: 11 August, 2026

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Angus Rennie 2026.07.22

     

Air conditioning and insulation Lee and the Berkshire HVAC team pulled out all the stops to get our air conditioning installed before my husband came home from hospital. Lee even came out at the weekend to fit it, showing genuine empathy for our situation. His workmanship was outstanding—he was clean, tidy, and clearly a perfectionist who takes great pride in his work. The end result is a wonderfully cool and impressively quiet bedroom, which has made such a difference. Thank you, Lee and the Berkshire HVAC team, for your exceptional service. I wouldn't hesitate to recommend you
Date of experience: 18 July, 2026

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Dawn Nottley 2026.07.21

     

Lee and the Berkshire HVAC team pulled out all the stops to get our air conditioning installed before my husband came home from hospital. Lee even came out at the weekend to fit it, showing genuine empathy for our situation. His workmanship was outstanding—he was clean, tidy, and clearly a perfectionist who takes great pride in his work. The end result is a wonderfully cool and impressively quiet bedroom, which has made such a difference. Thank you, Lee and the Berkshire HVAC team, for your exceptional service. I wouldn't hesitate to recommend you.

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Reply from Berkshire HVAC 2026.07.21

Thank you so much for your kind review and for the business.

Emma Hughes 2026.07.14

     

We couldn’t be happier with the service Lee provided installing our two air conditioning units. From the very beginning, he was honest, professional, and incredibly knowledgeable. He kept us informed throughout the whole process, communicated brilliantly, and always made sure we knew what was happening and when. The installation itself was completed to a really high standard, and everything was left clean and tidy afterwards. It’s clear that Lee takes great pride in his work and genuinely cares about doing a quality job. We wouldn’t hesitate to recommend Lee to anyone looking for air conditioning installation or any other work. Excellent service from start to finish, thank you!

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Reply from Berkshire HVAC 2026.07.14

Thank you so much for such a kind review

G Berry 2026.07.07

     

Boiler repairs completed professionally I recently had a problem with my boiler. The issue turned out to be more complicated. Lee kept me informed throughout the whole process, took the time to explain things and completed the work with a great result. I felt I was dealing with a professional and honest business and would definitely recommend Berkshire HVAC. I am delighted to see that they are undertaking installation and maintenance of Air Conditioning systems. With the way the climate is going I may well be considering this in the future!
Date of experience: 27 April, 2026

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G Berry 2026.07.07

     

I recently had a problem with my boiler. The issue turned out to be more complicated. Lee kept me informed throughout the whole process, took the time to explain things and completed the work with a great result. I felt I was dealing with a professional and honest business and would definitely recommend Berkshire HVAC. I am delighted to see that they are undertaking installation and maintenance of Air Conditioning systems. With the way the climate is going I may well be considering this in the future!

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Reply from Berkshire HVAC 2026.07.07

Thank you for your kind review and for being a valued customer.

Helen Adams Pilates 2026.07.05

     

We had a Fujitsu air conditioning unit installed in our bedroom last week and we’re very happy with it. From the initial contact to book an appointment to look at the job, to the final completion Lee was professional and communication was excellent. Options for different price points were offered and explained. Not once did I feel like a more expensive option was being pushed. The work was completed efficiently and Lee made sure to tidy everything up for a sleek finish. It wasn’t an easy installation thanks to some layout logistics of our house, but where others shied away from this, Lee took it all in his stride. Highly recommend Berkshire HVAC.

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Reply from Berkshire HVAC 2026.07.07

Thank you for choosing us, you have been fantastic customers.

Diane Hodder 2026.01.29

     

Lee quickly and efficiently fixed the underground water leak, with very little disturbance to kitchen. He had to cut out the bottom of a cupboard and dig down to locate the leak. 1st class job. Thank you

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Reply from Berkshire HVAC 2026.01.30

Thank you for your kind review it was a pleasure working with you

Lin Tandy 2025.05.22

     

Reliable, honest and does a great job. Cleans up when finished. Diagnosed my electrical problem quickly and fixed it. No further problems. Would recommend using this company and won’t hesitate to use them again.

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Reply from Berkshire HVAC 2025.05.22

Thank you for your kind feedback it was a pleasure working with you

Pat Rich 2025.05.11

     

Lee did an outstanding job fitting a New Gledhill hot water cylinder including pipework . He also went out of his way to look into fitting a new bath tap because the shower attachment had broken off due to wear. He managed to take off the attachment that was broken thereby saving us money buying a completely new tap. His work is to done to the highest standard with the ability to solve problems efficiently and quickly. I really can't recommend him highly enough. A BIG thank you Lee!

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Reply from Berkshire HVAC 2025.05.11

Thank you for your kind review, it was a pleasure working with you

Glynn Seeds 2025.02.19

     

Lee has done a great deal of work for us when we had a large extension done on our house. He installed our underfloor heating in our downstairs area and fitted a whole new heating system as well as two new bathrooms and the plumbing for our new kitchen. Our experience is that his work is to the highest quality. He's meticulous with his attention to detail, talks you through each job, and nothing is too much trouble in order to get the best results. We can't recommend him highly enough.

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Reply from Berkshire HVAC 2025.02.19

Thank you For the kind feedback, it’s always a pleasure working with you

Tom Blackburn 2025.01.22

     

Lee did all the electrics and plumbing for our extension, really nice neat job and a good problem solver. Took pride in his work.

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Reply from Berkshire HVAC 2025.01.26

Thank you for the kind words, it was a pleasure working with you

Louise Jones 2025.01.16

     

I had an excellent experience with Lee from Phase 1 Plumbing and Heating. He was professional, punctual, and extremely knowledgeable. Lee quickly diagnosed the issue with my leaking pipe and explained everything clearly before starting the repair. The work was done efficiently and to a very high standard. He even cleaned up the area afterward, leaving everything spotless. The pricing was fair, and there were no hidden fees. I would highly recommend Phase 1 to anyone in need of plumbing services and will definitely call them again in the future!

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Reply from Berkshire HVAC 2025.01.17

Thank you for your kind review it was a pleasure working for you.

Kirsty Jones 2021.08.12

     

Phase 1 responded quickly to my enquiry about a broken light and Lee came out and fitted a new one for me. Very professional, friendly service from start to finish. Highly recommended.

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Reply from Berkshire HVAC 2025.01.17

Thank you for your kind words! We're thrilled to hear that Lee provided professional and friendly service. Your recommendation means a lot to us.

Nick (nick40uk) 2021.06.21

     

Absolutely fantastic company. Had a problem with lights in sons bedroom and they came round and solved the issue quickly and professionally. Would definitely recommend!

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Reply from Berkshire HVAC 2021.06.21

Thank you so much for the kind feedback

Richard Pegram 2021.06.18

     

Very high quality work to add all of the electrics for a large extension. Particularly pleased that they always thought through the best solutions rather than just putting in the initially planned solution that wouldn't have worked so well. Would definitely ask for their help again.

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Reply from Berkshire HVAC 2021.06.18

Thank you for your positive feedback, it was a pleasure working with you

Hayden Cooper 2021.01.10

     

Lee and his team at phase 1 have carried out our electrical installations for a some time now, I've had nothing but excellent feedback from all clients with their well mannered professionalism and clean work stations. We only work with companies that can will hold their agreement till the job is complete, because of this are proud that we can rely on Phase 1 to cover the project to the end. Lee is great with the customers, he explains to help understand the requirements of every task, which fills me with confidence that the homeowner understand what is happening during the progress. I wish everyone good luck with their projects, they would be lucky to have an outfit like phase 1 on board. Thank you for everything you have done for us.

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Reply from Berkshire HVAC 2021.01.10

Thank you for your kind feedback, it is a pleasure to work with such a professional design and build team.

Wendy Wilkinson 2020.12.01

     

First time landlord and needing to have EICR certification done at short notice Lee was able to accommodate with a bit of jiggling. The test showed we had a major fault which required immediate attention. Once again, short notice, but Lee arranged for this work to be carried out including PAT testing. What started off as stressful trying to organise this work I couldn't have found a more professional, helpful company to help me out. At all times I was kept informed as to what was required and Gavin who carried out the work was a very pleasant young man. I'm not one for giving 5 stars as I always believe there is room for improvement HOWEVER in this case Phase 1 deserve 100% of the 5 stars. Thank you Phase 1 Electrical Services - it was a pleasure to do business with you.

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Reply from Berkshire HVAC 2020.12.01

Thank you Wendy it was a pleasure working with you.

Sandra Presland 2019.11.13

     

Lee with was professional, very neat and tidy and was also very reasonable. Now I’ve found him I won’t use any one else!

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Reply from Berkshire HVAC 2019.11.13

Thank you for your lovely feedback

Carl 2019.11.13

     

We were experiencing problems with faulty cables. Which was located quickly, then fixed. Fast and affordable service. Very happy.

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Reply from Berkshire HVAC 2019.11.13

Thank you for your lovely feedback