Benchmark Home Services Inc.

Benchmark Home Services Inc. Reviews

Excellent rating
     
4.9 | 68 reviews
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Benchmark Home Services Inc.
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4.9

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Len Jordan
Len Jordan 2026.09.01
     
Ed got back to me quickly and was on site within a day or two. He quickly diagnosed the problems in three rooms and resolved it. He discovered other issues that he can fix before they become bigger ones down the road. Great service.
Reply from Benchmark Home Services Inc. 2026.09.01
Thank you, Len! I’m glad we could respond quickly, diagnose the electrical issues in all three rooms, and get everything working properly. I also appreciate the opportunity to identify those other concerns before they develop into larger problems. Thank you for choosing Benchmark Home Services!
Cynthia G
Cynthia G 2026.06.23
     
Very Honest and Helpful Ed & Kirill came by to give me an estimate on a project we were considering. They arrived early, were very thorough, and honest. I really appreciated their experience and candor about the pros and cons of the project. Great to find honest and skilled craftsmen!
Date of experience: 23 June, 2026
Cynthia G
Cynthia G 2026.06.23
     
I asked Ed and Kirill to give me an estimate for a project. They arrived early, were very thorough, and most importantly--extremely honest. I truly appreciated their experience and candor. Great to find honest craftsmen!
Reply from Benchmark Home Services Inc. 2026.06.23
Cynthia, thank you so much for the kind review. We really appreciate you taking the time to share your experience. Knob-and-tube wiring in Seattle homes can bring up a lot of questions, and our goal is always to give clear, honest information so homeowners can make the right decision for their property. It was a pleasure meeting with you, and we’re grateful for the opportunity to help. Thanks, Ed
Adam Fox
Adam Fox 2026.06.14
     
Ed was great. He came to our service on very short notice and am incredibly appreciative of his support and knowledge regarding our electrical questions when buying a new home. He gave us the peace of mind that our house was in great shape electrically speaking. Thank you so much Ed, I’m looking forward to having you help us in the future with our electrician needs.
Reply from Benchmark Home Services Inc. 2026.06.14
Thank you so much for the kind words, Adam. It was a pleasure helping you on short notice and answering your electrical questions during such an important step in buying your new home. I’m glad we could give you peace of mind, and we truly appreciate you trusting Benchmark Home Services Inc. We look forward to helping you again whenever you need us.
Shane Heyden
Shane Heyden 2026.06.11
     
I’ve always been the kind of person who tries to figure things out myself. When two basement lighting circuits stopped working in my older house, I spent hours checking breakers, switches, wiring, and tracing the problem with a multimeter. The strange part was that the outlets still worked, which sent me down more than a few dead ends and had me questioning my own diagnosis. Eventually, I called Benchmark. What stood out right away was their methodical approach. Rather than guessing or replacing parts unnecessarily, they took the time to listen to what I had already investigated, ran their own tests, and systematically worked through the possibilities. Their experience was obvious from the start. The issue turned out to be a detached neutral in the attic wiring, something I likely never would have discovered on my own. What had become a frustrating and confusing problem for me was diagnosed quickly and repaired correctly. Just as important, they explained both the cause and the solution in clear, straightforward terms. It’s reassuring to know there are still professionals who combine technical expertise with honest, thoughtful service. The next time I need electrical work, I know who I’m calling.
Reply from Benchmark Home Services Inc. 2026.06.12
Shane, thank you so much for taking the time to leave this review here as well. We really appreciate the detailed feedback and the opportunity to help with the lighting circuits in your Burien home.

Older-home electrical troubleshooting can be tricky, especially when part of the system is still working and the usual checks do not point directly to the issue. We’re glad our team was able to take a methodical approach, listen to the troubleshooting you had already done, locate the detached neutral in the attic wiring, and get everything repaired properly.

We appreciate your kind words about our communication, honesty, and service. Thank you again for trusting Benchmark Home Services — we’ll be happy to help whenever you need electrical work in the future.
-Ed
Shane H.
Shane H. 2026.06.11
     
Trustindex Verified
I've always been the kind of person who tries to figure things out myself. When two basement lighting circuits stopped working in my older house, I spent hours checking breakers, switches, wiring, and tracing the problem with a multimeter. The strange part was that the outlets still worked, which sent me down more than a few dead ends and had me questioning my own diagnosis. Eventually, I called Benchmark. What stood out right away was their methodical approach. Rather than guessing or replacing parts unnecessarily, they took the time to listen to what I had already investigated, ran their own tests, and systematically worked through the possibilities. Their experience was obvious from the start. The issue turned out to be a detached neutral in the attic wiring, something I likely never would have discovered on my own. What had become a frustrating and confusing problem for me was diagnosed quickly and repaired correctly. Just as important, they explained both the cause and the solution in clear, straightforward terms. It's reassuring to know there are still professionals who combine technical expertise with honest, thoughtful service. The next time I need electrical work, I know who I'm calling.
Reply from Benchmark Home Services Inc. 2026.06.12
Shane, thank you for taking the time to write such a thoughtful review. We really appreciate you walking through what happened and giving us the chance to help with your Burien home.

Intermittent or partial lighting issues in older homes can be frustrating, especially when outlets are still working and the obvious checks do not point to the problem. We’re glad our team was able to build on the troubleshooting you had already done, track down the detached neutral in the attic wiring, and get the circuits repaired correctly.

Clear diagnosis, honest troubleshooting, and straightforward explanations are exactly what we aim for on residential electrical repair calls. Thank you again for trusting Benchmark. We’ll be happy to help the next time you need electrical work.
-Ed
David O'Hair
David O'Hair 2026.06.08
     
Ed was great to work with and offered quick advice and work in my Seattle home! Ed was friendly, quick to respond, and offered practical help and didn't try to oversell for services that I didn't need. I will use him again when my next need pops up.
Reply from Benchmark Home Services Inc. 2026.06.08
Hi David, thank you so much for the fantastic 5-star review! It was a pleasure working with you on the electrical inspection for your Seattle home. At Benchmark, my goal is always to provide straightforward, honest advice and practical solutions without any unnecessary upselling. I'm really glad we could get everything sorted out for you quickly. Thank you for your trust, and I look forward to helping you out again whenever your next need pops up! — Ed
Rachel Wang
Rachel Wang 2026.05.28
     
Ed was great at coming out and diagnosing the issue quickly. The team was courteous and so friendly. Once the issue with our floor heating was diagnosed they were willing to answer any odd questions I had and gave us a good idea of what to expect in terms of next steps! I highly recommend working with his crew
Reply from Benchmark Home Services Inc. 2026.05.29
Thank you so much for the kind review! We’re glad Ed was able to come out quickly, diagnose the floor heating issue, and help explain the next steps clearly. We also really appreciate you mentioning the team’s courtesy and friendliness — that means a lot to us. Thanks again for recommending Benchmark Home Services!
Theron Page
Theron Page 2026.04.07
     
Mr Electric did a great job on my EV charging circuit for my car. James and Josy were a great team for my situation. James assessed the work required and Josy got me a quote within a day or so. I okayed the quote and Josy and team were shockingly fast and next thing I know, James is ready to come do the installation. I was charged up because this was amazingly fast, like high electron flow to get from quote to start work so quickly, no resistance at all. James brought everything he needed to do the job quickly. He had to pull in 4 large HV wires for 150 ft and add breakers and GFCI, and J-boxes and connectors. What I thought would take much longer was done by the afternoon. Shockingly quick I think. James was very helpful in explaining exactly what was to be done and working hard to get it done. Josy was extremely helpful in dealing with all the logistics of quoting, scheduling, ordering and making me feel like a customer that mattered and helping me get my EV power upgrade quickly with what I needed. I appreciate the Mr Electric team (James and Josy), and will recommend them and go to Mr Electric should I need more electrical work. Thanks to Mr Electric for a shockingly good and fast job. I’m charged up now, they get 5 sparks. Theron Page
Reply from Benchmark Home Services Inc. 2026.04.16
Expert electrical service you can count on for repairs, rewiring, panel upgrades, lighting, and EV charger installation across Seattle and nearby service areas. Thanks for the review!
Xi “Xi'an Noodles” An
Xi “Xi'an Noodles” An 2026.02.11
     
Reply from Benchmark Home Services Inc. 2026.02.12
Not sure who you are, But can guarantee you did not intend my business
Evan Bowman
Evan Bowman 2026.01.27
     
I had an electrical issue with my microwave, it kept randomly tripping off despite nothing seeming to be wrong with it. I contacted Benchmark, and they had Ed and a couple guys up at my place within an hour. They were friendly, polite, knowledgeable, and efficient. They tested the circuit, determined the issue was a faulty breaker, and had it swapped out in 15 minutes, for a total visit time of about 30 minutes. The cost of the visit was reasonable, and they were very upfront and direct about it, and mercifully they made no attempt to upsell anything. Overall, it was exactly what I was hoping for. I've got their information saved, and I'll be contacting them next time I have any need for an electrician.
Reply from Benchmark Home Services Inc. 2026.01.27
Thanks so much for the 5-star review, Evan — we really appreciate you taking the time to write it.

I’m glad our team could get out to you quickly and track the issue down to a faulty breaker. We try to keep things simple: show up fast, diagnose accurately, fix it efficiently, and be completely upfront on pricing with zero pressure.

If anything else ever comes up (microwave circuit or anything else), don’t hesitate to reach out.
— Ed, Benchmark Seattle
Evan B.
Evan B. 2026.01.27
     
Trustindex Verified
I had an electrical issue with my microwave, it kept randomly tripping off despite nothing seeming to be wrong with it. I contacted Benchmark, and they had Ed and a couple guys up at my place within an hour. They were friendly, polite, knowledgeable, and efficient. They tested the circuit, determined the issue was a faulty breaker, and had it swapped out in 15 minutes, for a total visit time of about 30 minutes. The cost of the visit was reasonable, and they were very upfront and direct about it, and mercifully they made no attempt to upsell anything. Overall, it was exactly what I was hoping for. I've got their information saved, and I'll be contacting them next time I have any need for an electrician.
Gregg Graham
Gregg Graham 2026.01.21
     
I was having issues with a dryer receptacle, and Benchmark promptly responded to my inquiry. Ed arrived within an hour of relaying the issue over the phone, quickly and professionally diagnosed the problem, and thoroughly explained the solution. I was back up and running in no time with some bonus electrical knowledge that'll surely come in handy down the line. Highly recommended!
Reply from Benchmark Home Services Inc. 2026.01.21
Gregg—thank you for taking the time to leave this review. I’m glad we were able to respond quickly, get your dryer receptacle issue diagnosed, and walk you through the fix so you felt confident in what was going on. Appreciate the recommendation, and if anything else electrical comes up down the road, we’re here to help.
Randy Bauer
Randy Bauer 2025.11.26
     
We just had our heat exchanger replaced by Thomas and William. They were both polite and friendly. Went right to work, Thomas is very knowledgeable and explained what they saw and what they were doing so we could understand what we needed to watch for. Previously, Daniel installed a burner assembly and diagnosed the furnace problem correctly. He too was very knowledgeable and pleasant. We applaud the professionalism and friendliness of these three individuals. Thanks for fixing our furnace.
Reply from Benchmark Home Services Inc. 2026.01.27
Thank you for the great review, Randy — we really appreciate it.

I’m glad Thomas and William took good care of you and kept you informed throughout the heat exchanger replacement. Clear communication and solid workmanship are non-negotiable for us, so it’s awesome to hear they delivered. And I’ll make sure Daniel sees your note as well — he’ll be glad to hear his diagnosis and earlier work helped get everything resolved the right way.

Thanks again for trusting us with your furnace repair. If you ever have questions or need anything down the road, we’re here.
Nora Mallory
Nora Mallory 2025.11.03
     
This company did a great job .Amanda & Michael did wonderful job they were On time & deliberate . I do recommend this company.
Reply from Benchmark Home Services Inc. 2026.02.12
Thank you, for this kind review! Cant wait for the next one.
-Ed
barraldo ororke
barraldo ororke 2025.11.03
     
Quoting $575 to change a single outlet, is highway robbery. They clearly want to squeeze every cent out of you.
Reply from Benchmark Home Services Inc. 2026.01.27
Hi Barraldo — thanks for the feedback. We don’t have a record of servicing you at that name, address, or account, so we may not have had the chance to properly review the scope with you.

For transparency: outlet replacements aren’t always a simple swap. Pricing can reflect troubleshooting, confirming circuit integrity, bringing the install up to code (box fill, grounding, GFCI/AFCI requirements where applicable), and the cost of sending a licensed technician and properly insured company out to your home.

If you’d like, please call our office with the address and date of the quote so we can verify what was requested and explain the estimate line-by-line.
T
T 2025.10.17
     
EV charger install. Good guys, easy to work with, knowledgeable, and quality work. Definitely recommend.
Reply from Benchmark Home Services Inc. 2025.10.18
Thanks so much, T! We’re thrilled you had a great experience with your EV charger install. Our team takes pride in fair pricing, clear communication, and quality workmanship. If you need anything down the road—panel upgrades, adding another charger, or troubleshooting—we’re here to help.

—Benchmark Home Services Inc.
Carter Cross
Carter Cross 2025.10.15
     
I can’t say enough great things about Ed and his team. Our home was built in 1936 and needed a full rewire when we moved in. We got several quotes from other companies, but most seemed to be upselling us. When we called Ed, he was honest, straightforward, and explained everything clearly. His quote matched exactly what the job required, and it was clear he cared more about doing the work right than just making a sale. Ed and his team rewired our entire home quickly, installed the new light fixtures we bought, added outlets, brought everything up to code, and even handled the inspection for us. We’ll be using Ed for all our electrical needs, and I can’t recommend him enough if you want someone dependable, professional, and easy to work with!
Reply from Benchmark Home Services Inc. 2025.10.15
Hi Carter — thank you so much for the thoughtful review and for trusting us with your 1936 home’s full rewire. We’re big believers in doing what’s right for the job, not upselling, so it means a lot that our straightforward approach came through.

I’m glad our team could get everything rewired, fixtures installed, new outlets added, and the permit/inspection handled so you’re fully up to code and ready for the next 90 years. We work on a lot of older Seattle homes, and making them safe and reliable is what we love to do.

If you ever need anything—lighting upgrades, panel work, EV charger, or troubleshooting—we’re here to help. Thanks again for the kind words and for recommending us!

— Ed & the Benchmark Seattle Electric team
Your Seattle residential electrician for whole-home rewiring & upgrades
Liz W.
Liz W. 2025.10.06
     
We've worked with Ed & team on several projects now - from wiring a new studio shed next to our house, to replacing our heat pump. He and his team are always friendly, respectful, and get the job done well. It is so incredibly valuable to have someone I trust to help out with electrical and HVAC!
Reply from Benchmark Home Services Inc. 2025.10.06
Thanks so much, Liz — we really appreciate you! 🙌
It’s been a pleasure helping with your studio-shed wiring and the heat pump replacement. Our team works hard to be friendly, respectful, and thorough, so it’s great to hear that came through.

If you ever need anything else—A/C or heating maintenance, panel or outlet upgrades, smart lighting, or other electrical/HVAC projects—Benchmark is here to help. Thanks again for trusting us! —Ed, Benchmark Home Services (Seattle)
Byron C Miller
Byron C Miller 2025.08.27
     
This was a great experience across the board. We came home to find our dining room without power and the breaker wasn't tripped. I did my limited troubleshooting and requested a free quote from Benchmark. Ed was kind and took me through some things over the phone. When his repair person came out, he quickly found a power plug that I missed that had it's own rest/test button. He clicked the button and the power was back! We disscused the potential cause and what I can do to avoid it, but really it was a 3 minute "repair". Ed and his colleague agreed that we shouldn't be charged and we are so grateful for their kindness.
Reply from Benchmark Home Services Inc. 2025.08.28
Byron, thank you for the fantastic review! I’m glad we could help you get the dining room back on with a quick GFCI reset and a little over-the-phone guidance. We’re big believers in honesty—if it’s a simple fix that takes a few minutes, we’re not going to charge you.

If you ever lose power in a room again, checking nearby outlets with “TEST/RESET” buttons is a great first step. And of course, if anything seems off, give us a call—happy to troubleshoot by phone or swing by if needed.

Appreciate you choosing Benchmark, and thanks for trusting us with your home!

— Ed, President, Benchmark Home Services Inc.

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