Verified Company
I am a transfer patient after my previous HAP closed and this was my 1st visit. Appointment was almost 30 minutes late and not with the provider originally scheduled. My chart had not been transferred, so we could not address any performance issues. They had only allowed a 30 minute appointment, so testing was out of the question. Literally, the best they could do was a quick cleaning. Supposedly, they will call to schedule a hearing test and proper visit... we'll see. Overall, an underwhelming visit. Frankly, I would be looking elsewhere but for the fact they have taken over my warranty contract.
Excellent and responsive service. I have been a customer for years and my recent experience was noteworthy. The specialist was knowledgeable, friendly, understanding of my needs, and quickly and technologically efficient. Couldn't expect better service anywhere in a highly competitive business.
Reply from Beltone Coastal
2021.02.24
George,
You’re always a pleasure to work with and so appreciative. We strive to make sure our patients have an excellent experience and your positive feedback reaffirms that purpose. Thank you for taking the time to leave a review. It’s been a very rewarding experience providing for your hearing care needs.
Best regards,
Rob Shilot
You’re always a pleasure to work with and so appreciative. We strive to make sure our patients have an excellent experience and your positive feedback reaffirms that purpose. Thank you for taking the time to leave a review. It’s been a very rewarding experience providing for your hearing care needs.
Best regards,
Rob Shilot
Had a really nice experience. Was greeted by receptionist. Tech was very helpful. Got my phone set back up for hearing aids. Made sure they were working on my phone and was very polite. Can't wait to see them in 5 months. Thank you.
Reply from Beltone Coastal
2025.07.08
Thank you, Jeanette, for your kind words! We're glad to hear that our receptionist and the team made your visit pleasant and efficient. We appreciate your support and look forward to seeing you again!
I recently purchased beltone hearing aids that are Bluetooth compatible with my phone they work excellent they were made and modified for my hearing difficulty with tinnitus. Easy to operate and adjust accordingly to your surroundings most insurance companies cover the payments.
Reply from Beltone Coastal
2025.12.15
Thank you, Raymond, for sharing your positive experience with the Bluetooth-compatible hearing aids. We're glad to hear they are working well for you and that you find them easy to operate. Your satisfaction is important to us!
I recently decided to get a new pair of aids.There was never a doubt that I would be staying with beltone.The after market support is extremely important to me and Beltone has consistently come through with ease of appointments and incredible care-Doug in Bluffton is a caring, professional and continues to provide a great hearing experience.
Reply from Beltone Coastal
2025.12.15
Thank you, Kevin, for your wonderful review! We're glad to hear that you appreciate our after-market support and the care you receive from Doug in Bluffton. Your satisfaction means a lot to us!
I took my elderly mother to Beltone to have her hearing aids adjusted. Rob was amazing! He explained some things that we did not know to do concerning her hearing aids. He showed me how to clean them and gave me a sheet that explained how to use the buttons on top of each hearing aid. I have more useful information that has already made a difference for my mother and for me.
Thanks Rob!
Pattie Ownbey daughter of Joyce Huff
Reply from Beltone Coastal
2025.04.24
Thank you, Pattie, for the fantastic 5-star rating; it means a lot to us!
The audiologist explained about hearing loss in a manner that was easy to understand and complete. His manner was professional. I will use the firm to purchase my next pair of hearing aids.They are a UniteHealth Care Participating provider. Easily accessible on St Andrews Blvd from James Island, Johns Island and Charleston proper.
Reply from Beltone Coastal
2025.05.05
Thank you, Christopher, for your kind words about our audiologist's clear and professional explanations!
Very positive experience !! Very easy to schedule my appointment, Amanda at the front desk was great. Larry was very easy to work with and explained everything. I passed but will definitely go back next year
Reply from Beltone Coastal
2025.12.12
Thank you, Susan, for the 5-star review; your kind words are greatly appreciated!
They are always courteous and efficient. They take time and answer all your questions and concerns
I would recommend them for anyone with hearing issues.
Reply from Beltone Coastal
2023.08.15
Janet Delhomme , thank you for the great review! We are thrilled you are happy with our services! See you soon. - Jacob