Adaptive Reviews 2026 | Trustindex.io

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5.0 | 201 total

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hannah p 2026.01.29

Amazing IT support with so many knowledgeable and smart agents!

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Reply from Adaptive 2026.01.30

Thanks, Hannah! We're so glad to hear you had a great experience with our team. 😊 We'll keep up the good work!

Tracy Brown 2026.01.28

Adaptive has been with my organization for many years - With all the fast moving changes in technology they have both kept us informed of new requirements and assisted with all new updates and installations required. The customer service and help desk is always responsive and assists with the many small issues arising within a fully computerized environment.

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Reply from Adaptive 2026.01.07

Aww Tracy! Thank you.

Suzanne Johnston 2026.01.28

This team works hard to get issues resolved as quickly and completely as possible! A joy to work with.

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Reply from Adaptive 2022.11.17

Aw thank you Suzanne. The recognition of the effort we put into it means a lot.

Rodger Moody 2025.12.26

Required some assistance from their team; reaction time was very fast and their knowledge of the infrastructure was solid and accurate.

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Reply from Adaptive 2025.12.26

Thanks Rodger. Merry Christmas

Dave Pratt 2025.12.22

Mail issues were fixed promptly and received a follow up call explaining what was done and what I can do if the problem persists in the future

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Reply from Adaptive 2023.11.02

Dave, thanks for the feedback!

Jessica Cooksey 2025.12.16

10/10 Consistent knowledgeable and highly responsive to requests.

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Reply from Adaptive 2023.10.29

Thank you Jessica!

Kerry 2025.11.28

Prompt, friendly and very helpful service all around! Knowledgeable and understanding. Glad to have them at work for us.

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Reply from Adaptive 2024.06.04

Thank you!

Alex Rimmer 2025.11.26

Solid customer service, able to quickly assess and fix my IT issues

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Reply from Adaptive 2026.01.27

Thanks, Alex! We're glad we could resolve your IT issues quickly for you. Your feedback means a lot 😊

Richard Lopez 2025.11.12

Employee Shihab is awesome very knowledgable and very helpful .

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Reply from Adaptive 2025.07.28

He’s a rockstar for sure.

Manvir Nagpal 2025.11.11

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Reply from Adaptive 2026.01.28

Thank you for your review, Manvir! 😊 We're thrilled you had a great experience. Your support means a lot to us!

Lynn Rowe 2025.10.31

Still always responsive, fast, and simply AWESOME! :)

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Reply from Adaptive 2022.10.11

Aww, Lynn, thanks so much for the review. We've been working with you for years now and always appreciate it.

Juanita Fleming 2025.10.21

Absolutely fabulous. Patient and quick response time.

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Reply from Adaptive 2025.10.21

Thank you so much for the review Juanita!

Kat 2025.10.15

Great company! The team is knowledgeable, responsive, and dependable. They keep our critical IT systems running smoothly and give us confidence that everything’s in good hands.

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Reply from Adaptive 2023.12.06

Thank you!

C MAT 2025.10.07

Support was fast and efficient.

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Reply from Adaptive 2026.01.28

Thanks, C! We're happy to hear you had a great experience with our support team 😊. Let us know if you ever need anything else!