Having used Baldwin & Salter’s plumbing services for over 20 years, it was a natural choice to turn to them for building maintenance when my property required several repairs following severe weather.
Strong winds had caused a fence panel to collapse, the trellises were reaching the end of their lifespan, the shed roof was leaking due to worn and weathered felt, and repairs were needed to the rear roof after water began entering during heavy downpours. Following the retirement of my trusted builder, David McKenzie, I contacted Baldwin & Salter. Ella and Kieran were extremely helpful, listened carefully to my concerns, provided a detailed quotation, and arranged for the work to be carried out.
I obtained several quotes from companies describing themselves as “local”. However, after they visited to assess the work, it became clear that many were not genuinely local businesses. Some also failed to correctly identify the roofing issue. One of the great advantages of choosing Baldwin & Salter is the reassurance that comes from dealing with an established local company. Should any questions arise in the future, I know there is a trusted office nearby that I can contact.
The team arrived on schedule on the first day and immediately demonstrated professionalism and commitment. Mick, arriving in his trendy, luminous green van, together with Callum and Colin, were always cheerful, professional, and approachable. They completed all the work to an excellent standard, kept the area clean and tidy throughout, and removed all waste once the job was finished.
I strongly believe in supporting genuine local businesses. Companies like Baldwin & Salter provide not only quality services but also employment opportunities and valuable contributions to the local economy. By choosing authentic local companies, we help maintain thriving communities, protect local jobs, and preserve important skills for future generations.
Very efficient booking and handling of my request for boiler service and maintenance. Actual maintenance was extremely good and the price was held to the same as the past year, possibly two! Very happy and would wholeheartedly recommend. Kieran in the office is very organised and fast to respond. Can't fault this local company.
Replaced leaking toilet cistern.
Replaced leaking toilet ballcock, appt @ 1500-1600 young man arrived 1515, job completed and left @ 1535, excellent job as part of supply pipe had to be removed and replaced with a flexihose, explained working of new cistern as old one was a ballcock assembly, all old materials taken away, (although my recycle bin was offered), and cleared away, impressive work. Invoice in line with published prices, email arrived next day and paid in full, folowed by an email receipt. M.E.WAKEFIELD.
I phoned The out of hours number for Baldwin and Salter early on Saturday December 28th, my heating had failed to come on, my husband's funeral was on December 30th and the whole family were coming to the house first. Roland came out that morning , diagnosed the problem, and amazingly came back at 9.30 on the Sunday morning to fit the part. My grateful thanks for your compassion and ensuring I had a warm house for Monday morning. Roland, you are a star!
NOT RECOMMEND IT.
Absolutely disappointed with there service. You have canceled 2 appointment with me. I need the Lpg commercial check done for my event and booked it on the 20th of November to be checked, so it's ready for the 7th of December. They didn't turn up and today the 5th of December they email to cancel again. I have now lost my event of this Saturday. Words fail me to describe how annoying I am right now. I will never do business with you again.
Absolutely amazing service from the first conversation about updating our bathroom. We spent time in the showroom discussing the kind of thing we had in mind and were supported planning this. Luke , Sam , Paul and the team then began converting our separate toilet and bathroom into the most incredible , fantastic new bathroom. Everyone worked to an exceptionally high standard and skillfully adapted and altered things along the way to make it perfect. We absolutely love it. Thank you James and team 😊
Had a bad experience
This company supposed to replace the water cylinder in our flat and rebuild the wood base/platform underneath. They didn't clean up their mess (they just swipped under the base all their waste, stained the carpet, left their dirtyhands fingers all over the walls and doors) and did a very sloppy job bulding the base (used robish looking piece, old original piece taken from the previous base and two small new pieces) where they cut pieces unevenly, left huge holes around and between the lines/pipes. In addition, they change the date of installation and have to come again to redo the base; the base that you see on the pictures are the final. If I would know they offer such unprofessional services, I would never hire them for the job.
Date of experience: 28 June, 2024
Date of experience: 28 June, 2024
This company supposed to replace the water cylinder in our flat and rebuild the wood base/platform underneath. They didn't clean up their mess (waste after their job they just swipped under the base) and did a very sloppy job bulding the base (used robish looking piece, old original piece taken from the previous base and two small new pieces) where they cut pieces unevenly, left huge holes around and between the lines/pipes. In addition, they left their dirty fingerprints all over the walls and doors and didn't bother to clean after themselves. If I would know they offer such unprofessional services, I would never let my wife hire them for the job. Too bad I can't attach the pictures...
Complete boiler works
Absolutely amazing service from the initial call out to the complete installation of a new boiler system. The quote was very detailed and the actual job was carried out with as minimal impact to us as possible. James and Simon - who I don't think stopped working from the minute he got here to when he left each day- clearly take a lot of pride in their workmanship and this really showed. Thank you so much 😊
Date of experience: 23 October, 2023
Date of experience: 23 October, 2023