Backyard Home & Pet Sitting LLC Reviews

Erik W. 2024.12.26

     

This was our first time using a mobile groomer as we have been searching for one for a while. We saw the reviews for BackYard Pet Grooming and decided to book...and boy did they live up to our expectations! First and foremost, the communication was very thorough with details of the services provided, including pricing. If ever I had a question, a response was received via text with 15 minutes! Our groomer Melissa arrived on time despite the weather being less than ideal (rain and thunderstorms). She was very courteous, asked what we desired, and made suggestions as well to ensure that our dog 'Donnie' received the best treatment. Donnie's haircut treatment was reasonable and took about 1 hr and 30 mins. When Melissa knocked on our door to inform us that Donnie was ready, he intially ran to us with joy, but immediately turned around and ran towards Melissa jumoing up and down with joy showing his gratitude! This shows me that he thoroughly enjoyed his experienced was pleased 😇. I am greatful to Melissa and the team for making this an enjoyable experience! 👌🏾

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Reply from Backyard Home & Pet Sitting LLC 2024.12.26

Thank you for your wonderful review, Erik! We're thrilled to hear that you had a great experience with Melissa and that Donnie enjoyed his grooming session. It's our priority to provide excellent communication and service. We truly appreciate your feedback and look forward to serving you and Donnie again in the future!

Sadie Luepke 2024.11.25

     

Our groomer, Max, was wonderful with my 10 month old golden and 8 year old lab! The scheduling team is very responsive. I’m happy I chose them to groom our pups!

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Reply from Backyard Home & Pet Sitting LLC 2024.11.25

Thank you for the wonderful feedback, Sadie! We're thrilled to hear that Max provided great service for your golden and lab. Our scheduling team works hard to ensure a smooth experience, and we're glad you chose us for your pups' grooming needs!

Amanda Lambrou 2024.10.10

     

Savannah came to pamper our baby, Ollie. Absolutely blown away, he looks like a totally new dog. I look forward to working with them again in the future! I’ve posted a before and after!

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Reply from Backyard Home & Pet Sitting LLC 2024.10.16

Thank you so much for your review Amanda! Savannah loved working with Ollie and can't wait to see him again!😊

Mary Powell 2024.08.06

     

I don't write many reviews however Backyard Pet Services deserves a huge shout-out! Lisa, my dog Oliver's groomer, is not only an extremely talented groomer she has genuine love and patience for her furbaby clients. Backyard Pet Services is extremely convenient, easy to work with, and is always considerate of their clients needs (something rare to find in customer service these days). My furbaby stresses easily with anything "bath or vet" related yet fell in love with his groomer after his very first visit over a year ago. Needless to say, us paw parents are more than happy with our experiences at Backyard! #10 star recommend!!

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Reply from Backyard Home & Pet Sitting LLC 2024.08.08

Thank you so much for your sweet review Mary! Lisa is an absolute treasure and we are so happy to have her as part of the team! She loves seeing you and Oliver😊

Craig Smith 2024.07.11

     

Have used Backyard Pet Services to groom our two dogs for the past couple of years. Sabrina is our groomer. They(she) are (is)always on time and does a great job. Our dogs love her kindness and actually get excited when the van shows up. Can highly recommend them.

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Reply from Backyard Home & Pet Sitting LLC 2024.07.19

Thank you so much for your kind review Craig! Sabrina absolutely loves seeing your babies😊

Leanne Knesel 2024.07.05

     

Max is the best groomer for our German Shepherd Kater. He’s very professional and makes our boy look super handsome. Kater always comes back to us smelling amazing. I adore the fact that Max sends us photos of our boy being groomed. Love the convenience of Max coming to our home and the fact that Kater doesn’t have to be in a kennel. Thank you so much for all you do!!

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Reply from Backyard Home & Pet Sitting LLC 2024.07.05

Thank you so much for your sweet review Leanne! Max adores Kater and can't wait to see him again! 😊

Adrienne Ritter 2024.06.28

     

Wonderful care, very personable and a great groom for our puppy, very communicative and on time.

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Reply from Backyard Home & Pet Sitting LLC 2024.07.05

Thank you so much for your kind words Adrienne! 😊

Leslie Jeffers 2024.06.23

     

I called last minute to get my schnauzer in for a grooming before her major surgery the next day. Her groomer was sweet and really good with her special need with her leg. I appreciate you guys getting her in when I know you were very busy. I found her new groomer and I’m very happy !

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Reply from Backyard Home & Pet Sitting LLC 2024.06.27

Thank you so much for your sweet review! I'm happy we were able to work you into the schedule and that you were happy with your groomer! We hope Sabine is recovering well from her surgery 😊

Diamond McGhee 2024.06.19

     

Backyard is the 1st mobile grooming we tried and they have had a customer in us since. I am always pleased with the grooming services. I have a miniature schnauzer and Alexis gives him the cutest grooms. They are always informative and helpful with booking and fulfilling the services I need. I also use them for Boarding. I would definitely recommend!

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Reply from Backyard Home & Pet Sitting LLC 2024.06.20

Thank you so much for your kind words Diamond! We love little Jasper! 😊

Jc 2024.06.17

     

We have used Backyard Pet Grooming to groom our two pups for a couple of years now. They do a wonderful job; our pups always look amazing!

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Reply from Backyard Home & Pet Sitting LLC 2024.06.20

Thank you so much for your review JC! We are happy you love our groomers as much as well do 😊

Sri Pagadala 2024.06.11

     

Thank you so much for the most wonderful experience, giving my both pets bath and full spa service. sorry for the delay, this is long due now. Appreciate it very much and sure will look forward for your services in the future. Thank you so much for your patience and such friendly service for my big dogs, they looked like princesses.

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Reply from Backyard Home & Pet Sitting LLC 2024.06.13

Thank you so much for your sweet review! We absolutely love to pamper your pups! 😊

Kristin McNabb 2024.06.10

     

Wonderful company and very accommodating! Every groomer I have had has been awesome! Recently, Mary did such a great job with my pup’s groom!!!! They always look amazing!

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Reply from Backyard Home & Pet Sitting LLC 2024.06.13

We are so happy to hear this Kristin! We love seeing the girls, they are just the sweetest!😊

Lynne Featherstone 2024.05.31

     

This was my first time having Backyard Pet do the grooming for my dog Daisy. She is a rescue and it a little nervous about meeting new people. Max was so gentle with her and did such a good job grooming her I will definitely use them again and request Max.

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Reply from Backyard Home & Pet Sitting LLC 2024.05.31

Thank you so much for your review Lynne! Max can't wait to see Miss Daisy again 😊

Rhonda Thomas 2024.05.29

     

Backyard Pet Grooming is wonderful and so convenient. They communicate and let you know exactly when to expect them, then come right to the door to get your pet. Our groomer, Lisa, was amazing with our 2 dogs. She did just what we asked and both came back looking awesome and happy. Such a great experience for us and our pets!! I love knowing they are being taken care of individually and not tied up waiting for hours in a store. I highly recommend Backyard Pet Grooming!

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Reply from Backyard Home & Pet Sitting LLC 2024.05.31

Thank you so much for your sweet review Rhonda! We are so happy that you and your pups love Lisa as much as we do! 😊

Hayley Edney 2024.05.22

     

We found Backyard Pet Grooming in January and have been extremely happy! They are so friendly, reliable and are always willing to accommodate their clients needs. Sabrina has done a phenomenal job grooming our pup each visit. Sabrina and Backyard Pet Grooming have been the best mobile grooming service we’ve used and would highly recommend to anyone looking for grooming services for their fur babies!

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Reply from Backyard Home & Pet Sitting LLC 2024.05.23

Thank you so much for your kind review Hayley! Sabrina absolutely loves your baby and can't wait to see y'all again!

Cami Strause 2024.05.07

     

The best haircut my dog has ever had! The communication was great before and after my dog’s appointment. Super friendly staff and the groomer listened to how I wanted my dog groomed. Definitely glad I found this groomer!

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Reply from Backyard Home & Pet Sitting LLC 2024.05.09

We are glad you found us too Cami! We can't wait to see your baby again😊

Donna H 2024.05.07

     

Best groomers ever! Our Shih Tzu Lucy is always treated like a princess and the groom is perfect every time. She’s scared of dogs - although she RULES 🐾 in our home - so this is the perfect solution for her! Plus, it’s super convenient for us.😊

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Reply from Backyard Home & Pet Sitting LLC 2024.05.09

Thank you so much for your sweet review Donna! We just love Lucy and she always takes the cutest photos after her groom 😊

Laurs J-Action 2024.04.22

     

We've had our fairly-nervous pit groomed by this team 3 times now, and absolutely love the results! He always smells amazing, and they somehow manage to trim his claws as well (I've never been able to myself, and usually have to rely on the vet to trim them). Talking with the business owner via text and email has always been very pleasant, and I would highly recommend this service to anyone looking for a mobile groomer. TLDR: Fair pricing, quality work, and very kind groomers! Update: even though they’ve had a few changes in groomers, the service has continued to remain excellent! Plus, they are excellent at communicating when scheduling needs to change, which saves me a lot of lost time. Still highly recommend this service!

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Reply from Backyard Home & Pet Sitting LLC 2023.05.05

Thank you so much for your sweet review! I'm so glad that you love our team as much as we do 😊

Andraya Smith 2024.04.17

     

Max was amazing with my crazy mini Aussies and boxer. Highly recommend!

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Reply from Backyard Home & Pet Sitting LLC 2024.04.18

We are so happy to hear that you love Max as much as we do! Thank you Andraya!

Brian Breece 2024.04.17

     

They do an excellent job and it’s sooo convenient.

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Reply from Backyard Home & Pet Sitting LLC 2024.04.18

Thank you for the review Brian!😊