We purchased a flat through Avenue Estates, and although the process was more challenging than expected due to issues outside anyone’s control, the estate agent handled it exceptionally well.
Our first solicitor was extremely slow to respond and, after around three months, informed us they were unable to act for us, which meant we had to appoint a new solicitor. This understandably caused frustration for the seller.
Throughout this period, Savas remained professional, patient, and proactive ,constantly chasing, reassuring all parties, and doing his best to keep the transaction moving. His efforts were key in getting the deal over the line in the end.
We got there eventually, and we genuinely appreciate the support and commitment shown. I would happily recommend Avenue Estates..
We chose Avenue Estates as we were impressed reading their reviews. At first everything looked good. After asking us to reduce the price drastically, they managed to find a buyer and they told us that he is a cash buyer. We accepted the low offer for the quick sale. This was on beginning of July. After weeks passing by we weren’t getting adequate feedback on the sale process, which left us extremely disappointed.We requested a deadline where we would pull out if buyers solicitor could not come up with the exchange date. After two weeks we told sale team that our solicitor would close the files if the date was not met. We told the solicitor and the agent its not negotiable. This was our own decision. We have been chasing Avenue Estates for information, but only what we were getting at was that its a cash buyer. So the low price and the quick sale through Avenue Estates took 5 months. With a deep regret after the long wait we were upset and unhappy with sale team input in the whole transaction. The sale went through, but we can not recommend Avenue Estates to anyone, family or friends. 👎🏿👎🏿👎🏿
Reply from Avenue Estates
2025.12.17
Thank you for your review and its shame this is the way you feel.
Unfortunately the delay was out of our hands, solicitors have very stringent rules on client compliance and unfortunately it took a lot lot longer than we would of liked to satisfy the solicitors for our buyer in this instance. I can assure you that we chased relentlessly to get this matter concluded as quickly as possible unfortunately in some cases this is completely out of our control.
We wish you all the best and appreciate your business.
Unfortunately the delay was out of our hands, solicitors have very stringent rules on client compliance and unfortunately it took a lot lot longer than we would of liked to satisfy the solicitors for our buyer in this instance. I can assure you that we chased relentlessly to get this matter concluded as quickly as possible unfortunately in some cases this is completely out of our control.
We wish you all the best and appreciate your business.
I just want to give a massive thank you to the team, especially Savas, for being absolutely amazing. He helped my mother find a place really quickly and made the whole process so smooth and stress-free. His communication, patience, and efficiency were genuinely outstanding. Can’t thank him enough! Highly recommend!
Reply from Avenue Estates
2025.11.18
Thank you very much Kamile,
It was our pleasure to help.
It was our pleasure to help.
I recently purchased a flat with Avenue Estates and Dominic has been exceptional. We ended up with a long chain of 6 clients and despite a few delays and setbacks we finally got over the line after several months. Couldn't have been more grateful to have Dominic's support throughout the ordeal and truly appreciated his professionalism and diligence during such a stressful time. Frankly I believe I have Dom to thank for keeping everyone committed to the transaction through his excellent communication and reliance.
Without hesitation I highly recommend Avenue Estates. Also can't help but notice the consistency of the 5* reviews and I will definitely use Avenue again in future.
Reply from Avenue Estates
2025.11.18
Thanks Imogen,
Your kind words are much appreciated.
Your kind words are much appreciated.
I’ve been renting through Avenue Estates for some time now and I can honestly say they have been nothing but helpful from day one. Any time I’ve had a question or needed support, they’ve always responded quickly and made sure everything was sorted without any stress. It’s rare to find an estate agent that genuinely cares about their tenants, but Avenue Estates really do.
A special mention to Savas and the whole team – they are always professional, friendly, and go above and beyond to help whenever needed. Their communication is excellent and they make the whole renting experience smooth and worry-free. I truly appreciate everything they’ve done and would highly recommend Avenue Estates to anyone looking for a reliable and supportive estate agent.
Reply from Avenue Estates
2025.11.18
Thank you Reina,