AutoStream Car Care Center - Clarksburg Reviews

Mariana Spitzberg 2026.04.07

     

It was my first time taking my car for an oil change. They did a whole assessment of the car and what it needed. They called me and gave me a great explanation of the work that needed to be done, what should be addressed first and what could wait. Excellent customer service and work on the car.

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Ryan Forman 2026.04.06

     

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Reply from AutoStream Car Care Center - Clarksburg

Thanks, Ryan! We’re glad you felt the value and got your car taken care of. We’ll be here ready to help whenever your vehicle needs a little TLC!

Scott Katzenbarger 2026.04.04

     

George and Scott were incredibly helpful! Five star recommendation *****

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Reply from AutoStream Car Care Center - Clarksburg 2025.12.17

Thanks so much for the 5-star review, Scott! We appreciate your support and look forward to seeing you again!

Patty Kelly 2026.04.02

     

Prompt service, friendly, efficient front staff, no pressure/upselling!

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Reply from AutoStream Car Care Center - Clarksburg 2024.09.03

Thanks, Patty! We're so glad that our prompt service and friendly staff made a difference for you. Thanks for your support, and we look forward to assisting you again in the future!

Jay Loch 2026.04.01

     

They change prices depending on who’s at the front desk. Older blonde man maybe with polished nails is money hungry. He adds services his colleagues didn’t include. Do not recommend this shop.

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Anthony Nesperos 2026.04.01

     

Wonderful experience. Pretty happy with the service overall. Knowledgeable, professional and got the job done in a timely manner. Can't get any better than that. Thank You!

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Reply from AutoStream Car Care Center - Clarksburg

Anthony, thank you so much for the kind words! We’re glad to hear you had a great experience and that everything was handled in a timely and professional way. It means a lot to know our team’s knowledge and service stood out. We truly appreciate your support!

Boris Wessely 2026.03.30

     

I got one of their coupons, $20 off oil chg. Called, they use an AI bot, asked how much oil chg, 69.95, I said synthetic, v yes, for all cars, yes. Can u apply the $20 cotton yes, so 49.95, yes, booked it. Get there and it's 79.95 after coupon. Really, what kinda crap is that?! Total misrepresentation and they would not honor what their bot said. If ur not messes up, u still have to honor it, then fix it!

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Frank Gilpin 2026.03.30

     

The technicians knowledgeable, and professional .

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Reply from AutoStream Car Care Center - Clarksburg

Frank, we love hearing this! Our crew takes pride in knowing their stuff and keeping things professional while giving fair value, and it’s awesome to know it hit the mark. We’ve got your back anytime your car needs some TLC.

Julie Hauer 2026.03.26

     

Scott & Rob stayed late tonight to finish working on my car. I am SO VERY APPRECIATIVE. Glad I came here where I was treated well!

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Reply from AutoStream Car Care Center - Clarksburg

Julie, thank you so much for the kind words! We’re glad Scott and Rob were able to take care of you and stay late to get everything finished up. We truly appreciate your support and are happy you felt well taken care of!

Ryan Brown 2026.03.26

     

Had an awesome experience with these guys. George and Scott were great. I had my car towed in after midnight last night. First thing this morning they called me and told me what they’re gonna charge up front and asked to proceed. A couple hours later they called me with the work that should be done with an online list and then they followed up with a phone call to discuss it all. Very quickly I narrowed down what to do now and what we could hold off on. They were quick, painless, and made payment easy and efficient. Over $2,000 in work done right away. One day turnaround. They clearly know what they’re doing. I will definitely be using them again.

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Reply from AutoStream Car Care Center - Clarksburg

Ryan, thank you so much for sharing your experience! We’re glad George and Scott could take care of you quickly and keep everything clear and upfront. It’s great to hear the process was smooth and efficient, and we truly appreciate your trust. We’ll be here anytime you need us!

Don A 2026.03.24

     

Folks are very friendly, honest, not pushy and provided communication on my vehicle after the oil change and inspection. Would recommend.

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Reply from AutoStream Car Care Center - Clarksburg

Don, we really appreciate your kind words! It’s great to hear our team was friendly, honest, and kept you in the loop. Thanks for trusting us, and we’re happy to help anytime.

Emily Johnson 2026.03.20

     

Amazing shop! I take my car here for everything!

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Reply from AutoStream Car Care Center - Clarksburg

Emily, we’re thrilled to hear this! It means so much that you trust us for all your vehicle needs, and we look forward to keeping your car running smoothly for years to come.

Erin Dombrowski 2026.03.18

     

Today when I arrived at work I suddenly smelled burning and saw smoke rolling out from under my hood. When I popped the hood I discovered that a hose had come loose. I ran over to AutoStream to see if they could help. I explained my situation to George who promptly came out to take a look. He got a tool to reconnect the hose and then filled the coolant chamber. He spent at least 15 minutes with me and was so kind and friendly. When he was finished I asked what I owed and he said nothing. As I was driving over there I was expecting the worst case scenario, including a potentially hefty bill, and instead left with my car fixed and a reminder that there are still genuinely kind people out there that are willing to help. I was back to work quickly and did not have to worry about logistics or my long commute home. Thank you so much for your help and kindness George!

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Reply from AutoStream Car Care Center - Clarksburg

Erin, this is the kind of moment that really says everything about who we are. Showing up stressed, seeing smoke, expecting the worst, and then having George step in, fix the issue, and send you on your way with peace of mind is exactly the experience we hope every customer has.

Ra’Shaunda Mallory 2026.03.18

     

This was my first time getting my car service at AutoStream. Excellent customer service was extended and my car was ready on time as promised. I will have my car service here from now on.

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Reply from AutoStream Car Care Center - Clarksburg

Ra’Shaunda, this is such an awesome first visit to hear about! Excellent service and having your car ready right on time is exactly how we want every experience to go. We are honored you are choosing AutoStream moving forward and cannot wait to keep taking great care of your car!

Stella 2026.03.18

     

I highly recommend AutoStream in Clarksburg. I took my car in for an alignment during a recent storm. They got me in and out and shared what they did to correct my alignment. I had my baby with me and they were extremely considerate about that. They ensured that we didn’t walk in the rain to get in our car. I told my husband that they must be good dads and husbands, because they thought of the little things to make me comfortable. The cost was in line with what others charged, but ultimately chose them because of their great reviews and location.

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Reply from AutoStream Car Care Center - Clarksburg

Stella, this is the kind of review that makes our day! Getting you in and out quickly during a storm, keeping you and your little one comfortable, and explaining exactly what we did. That is exactly how we want every visit to go. Your kind words about the team mean a lot, and we are thrilled you chose us. We cannot wait to take care of your car again in the future!

KA Carbone 2026.03.13

     

I want to start by noting that I do not write reviews for places, let alone negative ones. However, I believe it would be negligent to not inform other customers or potential customers of my poor experience at Autostream in Clarksburg. I wanted to try out a new mechanic nearby and was looking forward to this place. This was my first time getting service and it will certainly be my last. For context on all of this, my car is only 1.5 years old. Therefore, maintenance issues are limited at this time. I had an 8am appointment this morning for a routine oil change. I arrived promptly at 8am and was told that it would be 1.5 hour wait. The process ended up taking over 2 hours. However, this is not the reason for my negative review and complaint. Upon returning to retrieve my vehicle, I was given a list of “recommendations” for review. I would like to outline each as I find that they are not only unnecessary but downright deceptive: “BG Engine Plus Service - Recommended Engine cleaning service” $136.87 - This was supposedly because my oil was over 2000k miles overdue. This is not factual. A synthetic oil change lasts for 5k miles. My car actually had a bit less than this since the last oil change, mid 4k miles ago. Despite this, even if customers went over by a small amount, this would not result in an entire engine cleaning. “Remove and Replace Brake Light Bulb” $84.45 - This is where I am frankly most disappointed and concerned. The pictures they included did not show any brake lights lit up at all on either side. When I checked the brake lights myself multiple times, they were both functioning just fine and not at all broken. I’m not sure where they discovered this issue or why they were so quickly willing to want to charge me for this when it was not even broken to begin with. “BG Fuel/Air Induction Service” Cited as overdue by mileage. - $239.95 - The car has 27k miles on it. This service isn’t recommended until AT LEAST 30k and upwards of 60k miles on it. This is not needed whatsoever at this point. They additionally recommended a wheel alignment and tire rotation even though I declined this when I dropped the car off since this service had just happened a few months ago at the dealership. Also, this is not to mention that there is a grease stain now on the interior roof on my car that I will need to get cleaned. I know that I’m not touching the ceiling of my car with oil or motor grease and it wasn’t there before I dropped off the car this morning. All in all, I cannot in good faith recommend this location/business. I am concerned by their willingness to mislead to consumers about needs for the car that aren’t even present or actually warranted. I understand “maintenance” and “precautions” but this extends far beyond those recommendations. I will be finding another mechanic with honest practices in the future.

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Kelle C. 2026.03.13

     

Verified

I want to start by noting that I do not write reviews for places, let alone negative ones. However, I believe it would be negligent to not inform other customers or potential customers of my poor experience at Autostream in Clarksburg. I wanted to try out a new mechanic nearby and was looking forward to this place. This was my first time getting service and it will certainly be my last. For context on all of this, my car is only 1.5 years old. Therefore, maintenance issues are limited at this time. I had an 8am appointment this morning for a routine oil change. I arrived promptly at 8am and was told that it would be 1.5 hour wait. The process ended up taking over 2 hours. However, this is not the reason for my negative review and complaint. Upon returning to retrieve my vehicle, I was given a list of "recommendations" for review. I would like to outline each as I find that they are not only unnecessary but downright deceptive: "BG Engine Plus Service - Recommended Engine cleaning service" $136.87 - This was supposedly because my oil was over 2000k miles overdue. This is not factual. A synthetic oil change lasts for 5k miles. My car actually had a bit less than this since the last oil change, mid 4k miles ago. Despite this, even if customers went over by a small amount, this would not result in an entire engine cleaning. "Remove and Replace Brake Light Bulb" $84.45 - This is where I am frankly most disappointed and concerned. The pictures they included did not show any brake lights lit up at all on either side. When I checked the brake lights myself multiple times, they were both functioning just fine and not at all broken. I'm not sure where they discovered this issue or why they were so quickly willing to want to charge me for this when it was not even broken to begin with. "BG Fuel/Air Induction Service" Cited as overdue by mileage. - $239.95 - The car has 27k miles on it. This service isn't recommended until AT LEAST 30k and upwards of 60k miles on it. This is not needed whatsoever at this point. They additionally recommended a wheel alignment and tire rotation even though I declined this when I dropped the car off since this service had just happened a few months ago at the dealership. Also, this is not to mention that there is a grease stain now on the interior roof on my car that I will need to get cleaned. I know that I'm not touching the ceiling of my car with oil or motor grease and it wasn't there before I dropped off the car this morning. All in all, I cannot in good faith recommend this location/business. I am concerned by their willingness mislead consumers about needs for the car that aren't even present or actually warranted. I understand "maintenance" and "precautions" but this extends far beyond those recommendations. I will be finding another mechanic with honest practices in the future.

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Victoria Golansky 2026.03.11

     

I came right at opening time with no appointment to get a hole patched up in my tire. Everyone was helpful and welcoming, they answered all my questions and took the time to educate me about my vehicle. I was in and out in under an hour and was able to apply my AAA discount to my service!

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Reply from AutoStream Car Care Center - Clarksburg

Hi Victoria, thank you for sharing your experience! Our team is glad we could help right away when you came in with the tire issue and get you back on the road quickly. It’s great to hear the team took the time to answer your questions and walk you through things, and we’re happy you were able to use your AAA discount as well. We appreciate you stopping in and trusting us with your vehicle.

Oleksandr Barabash 2026.03.05

     

Wonderful service! Highly recommend!

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Reply from AutoStream Car Care Center - Clarksburg

Oleksandr, thank you for the great feedback! Our team works hard to deliver wonderful service and fair pricing every step of the way. We truly appreciate the recommendation!

ian Erbach 2026.03.05

     

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Reply from AutoStream Car Care Center - Clarksburg

Ian, we are excited to see your five stars! Our team loves making every visit smooth, friendly, and hassle free. Your support really energizes everyone here.