Verified Company
I bought a car and on paper it had 3 year warrantee but when i went to the dealer it had only 2.5. complained about it but they are not replying
Reply from Automax Group L.L.C
2025.12.13
Mr. Basel,
Thank you for sharing your feedback. We would like to clarify that the warranty duration and terms were fully explained to you prior to purchase, reviewed in detail, and approved by you through signing the official sales and vehicle handover documents.
The matter was reviewed through the appropriate official channels, and it was confirmed that the warranty period stated and applied is correct as per the signed agreement. You were informed of the final outcome accordingly.
We remain committed to transparency and professional customer service, and we are always available to assist with any future inquiries through our official channels.
Thank you for sharing your feedback. We would like to clarify that the warranty duration and terms were fully explained to you prior to purchase, reviewed in detail, and approved by you through signing the official sales and vehicle handover documents.
The matter was reviewed through the appropriate official channels, and it was confirmed that the warranty period stated and applied is correct as per the signed agreement. You were informed of the final outcome accordingly.
We remain committed to transparency and professional customer service, and we are always available to assist with any future inquiries through our official channels.
I recently purchased a brand-new Mercedes, and I couldn’t be more satisfied with the entire experience. Nawras handled everything with incredible professionalism and made the whole process unbelievably smooth. From the moment I walked in, they were attentive, transparent, and genuinely committed to helping me find exactly what I wanted.
What truly stood out was the delivery. They didn’t just hand over the keys they prepared a full celebration! The atmosphere, the attention to detail, and the warm hospitality made me feel truly valued as a customer. It turned the moment into something unforgettable and added an extra layer of excitement to receiving my new car.
I’m extremely happy with my purchase, and I genuinely appreciate the effort the team put into every step. If you’re planning to buy a car, I highly recommend Nawras. Their service, dedication, and customer care are on another level.
Absolutely five star experience! 🚘✨
Reply from Automax Group L.L.C
2025.12.11
Thank you, Diana, for sharing your wonderful experience! We're thrilled to know Nawras made your car purchase so special. Your positive feedback motivates our team to keep delivering exceptional service. Enjoy your new Mercedes and happy driving! 🚗✨
From the moment I walked into the Automax to the minute I drove off in my new Defender, the experience was seamless, exciting, and professional. The combination of owning this incredible vehicle and receiving such outstanding service from Abdul Kareem made this a truly memorable purchase. I highly recommend both the Defender and dealing with Abdul Kareem
Reply from Automax Group L.L.C
2025.12.03
Thank you, Shamnad! We're thrilled you had such a positive experience with Abdul Kareem and absolutely love your new Defender! Your recommendation means a lot, and we’re delighted to have been part of your memorable purchase 🚗✨
I bought 2024 Jeep Wrangler Rubicon V6, it was amazing experience and Automax were very humble and friendly. My car now is 6500 KM I waited all this time to leave a review just to ensure about the full experience
I highly recommend Automax and thanks for Roban who helped me all along this journey
Reply from Automax Group L.L.C
2025.11.27
Thank you, Abdulaziz, for sharing your positive experience! We’re thrilled to hear you’re happy with your Jeep Wrangler and the service provided by Roban. Your recommendation means a lot to us! Enjoy every mile! 🚙✨
The whole experience was great and very sincere no false information or promises. Car is great Except the lower price I found no difference of buying from agency.
Reply from Automax Group L.L.C
2025.11.27
Thank you, Jalal, for your positive feedback! We're thrilled you had a great experience and appreciated the transparency. Your satisfaction means a lot to us. Enjoy your new car! 🚗
شركة جدا محترمة والسيارة رائعه
شكر خاص للاستاذ عمر علي مجهوده الاكثر من رائع
Reply from Automax Group L.L.C
2025.11.26
شكراً جزيلاً يا أحمد على ملاحظاتك الإيجابية وكلامك الجميل! يسعدنا أنك استمتعت بتجربتك والسيارة نالت إعجابك. نفرح دائماً بخدمتكم وبمساهمات فريقنا المميزة مثل الأستاذ عمر 🌟.
اشتريت من المعرض ديفندر ٢٠٢٥ من ٣ شهور، الموظفين قمة في الاخلاق و التعامل حتى ما بعد البيع و اخص بالشكر الاخ نواف على تعامله الله يوفقهم و يبارك لهم
Reply from Automax Group L.L.C
2025.11.26
شكرًا أحمد على كلماتك الرائعة وملاحظاتك الإيجابية! نسعد دائمًا بسماع تجربتك المميزة ونسعى لأن تكون جميع تعاملاتنا عند حسن ظنك.😊
I had an excellent experience while purchasing my car from Automax. The team, especially Nawras was professional, transparent, and incredibly helpful throughout the entire process. Thanks, Nawras & Automax.
Highly recommended!
Reply from Automax Group L.L.C
2025.11.22
Thank you, Ahmed! We're thrilled to hear about your positive experience with Nawras and the team. Your recommendation means a lot to us! 🚗✨
Great in communication and handling the deals
Specially with salesman Mr.Nawras
Reply from Automax Group L.L.C
2025.11.21
Thank you, Abdulmajeed, for sharing your positive experience! We're thrilled you appreciated the communication and the excellent support from Nawras. 🙌 Your feedback inspires us to continue delivering great service!