Verified Company
Excellent customer service👍 And workmanship, Quick response neat and tidy Simple understand. contract and good communication
What customers say about Aussie Home Services
Recent reviews
I had a great experience with Aussie Services, especially with Luke, who came out to fix a blocked drain at my property.
Luke was extremely professional, friendly and approachable. He took the time to explain the cause of the blockage, clearly explained what needed to be done, and resolved the issue efficiently.
I really appreciated his knowledge, honesty and willingness to help. It's refreshing to deal with someone who genuinely takes pride in their work and provides excellent customer service.
Highly recommend Luke and Aussie Services. I'll definitely use their services again in the future!
Terrible service
I booked this service for an urgent roof leak and was told over the phone that a roofer would be with me within the hour. I was asked to pay $210 up front. Four hours later, no one had arrived. When I chased it up, I was told the roofer had been contacted and was "getting his supplies." By 10 pm there was still no confirmation and no response, so I had to cancel. I was then told management would look into refunding the fee.
Be very cautious of the promises made over the phone. The one-hour claim was false and the service was poor.
Date of experience: 03 November, 2026
Date of experience: 03 November, 2026
This is the 2nd time we have used their services for electrical. And both times we got Joe who is a top bloke who is amazing at what he does. Will definitely use these guys again and recommend to our friend and family! ⭐️⭐️⭐️⭐️⭐️
Very happy with the plumbing work done by Luke and his team. It was a big job but it was carried out with minimal disruption to the household, and the yard. Luke was always good in explaining how the job was progressing, and importantly when we had windows of opportunity to use the sewerage system during the day. They finished the job in a timely manner, and cleaned up afterwards. Happy to recommend this company.
Really good professional service . Punctual & knowledgeable. And a very nice guy! Thanks Luuk!
Called and booked for Monday, given between 8 and 12pm for a possible gas leak. Chris showed up 1 minute after he called as he was just around the corner. Chris was polite, informative and professional. Checked all my appliances, one by one and the main meter. Lucky there was no leak and it was a billing issue. Better to be safe than sorry. Also as a first time customer received a discount which was nice as I saw on line if you mention it they knock it off the total price. Zero call out fee and all work quoted up front fixed price.
Would highly recommend Aussie Home Services. Its hard yo find great trades these days and Chris fits the bill! Thank you.
Company changed the aircon fitment day without notice, tradies just turned up a few days early so we rearranged our day so they could install new aircon.
Then, after being misled and upsold a massively overpriced smoke alarm, company management refused to discuss goodwill rectification or refund.
TERRIBLE aftersales customer service attitude has cost them a customer. Wouldn't recommend Aussie Home Services and would never deal with them again. Tradies were great, though.
Reply from Aussie Home Services
2026.10.23
Thank you for your feedback. While we appreciate your positive comments regarding our tradespeople and the quality of their workmanship, we feel it is important to clarify several inaccuracies in your review.
Firstly, regarding the air conditioning installation, our records confirm that the installation was scheduled for the date our technicians attended. There was no change to the installation date from our end. While you may have understood the appointment to be for delivery only, our records clearly indicate that the installation had been arranged for that day. We are pleased that you were satisfied with the quality of the completed installation.
Regarding the smoke alarm, this was not a product or service our electrician approached you to purchase. The smoke alarm was brought to our electrician's attention by the customer during the appointment. Upon inspection, it was identified as being out of date, and a quotation was provided for its replacement.
The quotation was presented and accepted before any work commenced. The replacement was subsequently completed, and payment was made along with the air conditioning works.
It was only after the works had been completed that a family member contacted our office to dispute the agreed price, having subsequently discovered that a similar service may have been available through the fire brigade at a substantially lower cost.
While customers are always entitled to compare pricing and consider alternative providers, this does not mean that a previously disclosed and accepted quotation constitutes misleading conduct or an unfair sale.
Despite the works being quoted, approved and completed as agreed, our management team authorised a goodwill discount in an effort to resolve your concerns. It is therefore disappointing to see your review suggest that management refused to consider any goodwill resolution, when a concession had already been provided.
We take customer satisfaction seriously and stand by the transparency of our quoting process, the professionalism of our technicians and the quality of the work delivered.
We respect your right to leave feedback, but believe it is equally important that the circumstances are represented accurately and fairly.
Aussie Home Services Management
Firstly, regarding the air conditioning installation, our records confirm that the installation was scheduled for the date our technicians attended. There was no change to the installation date from our end. While you may have understood the appointment to be for delivery only, our records clearly indicate that the installation had been arranged for that day. We are pleased that you were satisfied with the quality of the completed installation.
Regarding the smoke alarm, this was not a product or service our electrician approached you to purchase. The smoke alarm was brought to our electrician's attention by the customer during the appointment. Upon inspection, it was identified as being out of date, and a quotation was provided for its replacement.
The quotation was presented and accepted before any work commenced. The replacement was subsequently completed, and payment was made along with the air conditioning works.
It was only after the works had been completed that a family member contacted our office to dispute the agreed price, having subsequently discovered that a similar service may have been available through the fire brigade at a substantially lower cost.
While customers are always entitled to compare pricing and consider alternative providers, this does not mean that a previously disclosed and accepted quotation constitutes misleading conduct or an unfair sale.
Despite the works being quoted, approved and completed as agreed, our management team authorised a goodwill discount in an effort to resolve your concerns. It is therefore disappointing to see your review suggest that management refused to consider any goodwill resolution, when a concession had already been provided.
We take customer satisfaction seriously and stand by the transparency of our quoting process, the professionalism of our technicians and the quality of the work delivered.
We respect your right to leave feedback, but believe it is equally important that the circumstances are represented accurately and fairly.
Aussie Home Services Management
Joshua was really professional and efficient. Gave me some pointers as well. Will definitely contact them for future works.
All fine except I wasn't notified about work done yesterday morning 21 October. All work completed as desired.
Friendly, helpful technician. Arrived at time stated and was very efficient. Also picked up the fact that my smoke alarms weren't good and replaced them too. Highly recommend
No drop sheet. Destroyed my couch
Would give zero if possible.
They charged me
$690
To change a light fitting. Then made marks on my brand new couch. Did not use a drop sheet. Then used some kind of alcohol wipe which has seriously damaged my new couches. They said they can steam
Clean them. Right.
Not an acceptable result for ruining a brand new couch. Amateurs. AVOID
Date of experience: 02 October, 2026
Date of experience: 02 October, 2026
We called out Aussie after hours on a long weekend on Grand Final night as we had no power. Not only did they answer, (a real person as well) they sent a level 2 electrician (Paul was highly skilled, extremely professional and a nice person to boot) out who fixed what was a serious issue, all I a few hours.. bravo all round
Reply from Aussie Home Services
2026.10.07
Thank you, Andrew, for your wonderful feedback! We are delighted to hear that Paul could assist you promptly and effectively even during a busy time. Your satisfaction confirms our commitment to providing reliable service. Stay safe!
From the handling of my call to get someone booked, to the thoroughness and professionalism of the team that attended this was a great experience. It was a fiddly job and the team was thorough and careful.
Reply from Aussie Home Services
2026.10.07
Thank you, Samantha, for sharing your experience! We're thrilled to hear that our team met your expectations with professionalism and care. Should you need our services again, we're here to assist.
Frequently asked questions about Aussie Home Services
How many reviews does Aussie Home Services have?
Aussie Home Services has 419 reviews on Trustindex, collected from Google and Trustindex.
What is Aussie Home Services's average rating?
Aussie Home Services is rated 4.7 out of 5 based on 419 reviews. 85% of reviewers gave five stars.
Are Aussie Home Services reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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Use the "Write a review" button on this page to share your own experience with Aussie Home Services.