Aurora Window Furnishings

Aurora Window Furnishings Reviews

Excellent rating
     
4.9 | 42 reviews
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Aurora Window Furnishings
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4.9

| 42 total

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Filthy Phil
Filthy Phil 2026.06.02
     
If you need curtains or blinds in Canberra, you need to speak to Aurora. They were fair on price, fast and efficient on installation and all due to Gordana who was professional throughout the measure, quote and process.
Reply from Aurora Window Furnishings 2026.06.03
Hi Phil, thank you so much for the fantastic 5-star review! We are thrilled to hear you had such a smooth experience with your new curtains and blinds.

Gordana is a valued part of our Canberra team, and she’ll be absolutely delighted to hear that her professionalism during the measure and quote made such a positive impact on your experience. We always strive to combine fair pricing with fast, efficient installation, so it’s wonderful to know we hit the mark for you.

Thanks again for choosing Aurora, and enjoy your new window furnishings!
Ellie Williams
Ellie Williams 2026.05.26
     
Rob and the team at Aurora Window Furnishings were amazing from the beginning. We were able to get a free measure and quote very quickly. Rob came out and was very friendly and helpful with ideas and all the staff were very helpful when we went to she showroom to view further samples. The ordering and delivery process was fast, and with our blackout blinds arriving first they arranged a separate install to ensure we had blinds. Our Sheers arrived a week later and they were up within a couple of days. We are very happy with them! Overall a great and fast experience.
Reply from Aurora Window Furnishings 2026.05.28
Thank you so much for your kind words and for trusting Aurora Window Furnishings with your home.

We are so pleased to hear the whole experience felt smooth and well looked after from the first measure and quote through to installation. Rob and the team genuinely care about making the process easy, collaborative, and tailored to each home, so your feedback means a lot to all of us.

We are especially glad we could organise the separate installation for your blackout blinds so you were comfortable while waiting for the sheers to arrive. It is wonderful to hear you are happy with the final result.

Thank you again for your support and recommendation. We hope you enjoy your new window furnishings for many years to come, and if friends or family are ever looking to refresh their space, we would love to help them too.
robbie speldewinde
robbie speldewinde 2026.05.22
     
We just had our curtains installed today through Aurora Window Furnishings and could not be happier with the result! Rob and the team were magnificent from start to finish. Would highly recommend these guys for anyone thinking about getting blinds or curtains installed!
Reply from Aurora Window Furnishings 2026.05.22
Robbie, thank you so much for the wonderful review! We are absolutely thrilled to hear that you love your new curtains. Rob and the rest of the team always strive to provide a seamless experience, and your recommendation means the world to us. If any of your friends or family are looking to update their spaces, please send them our way, as we'd love to take just as good care of them! Enjoy your beautiful new window furnishings!
Greg Johnson
Greg Johnson 2026.05.18
     
Absolutely outstanding experience with Aurora Window Furnishings Canberra. Jordana provided a level of customer service that I can honestly say is the best I’ve ever experienced. She was patient, knowledgeable, and genuinely helped guide me through the decision-making process with confidence. From start to finish, the service was professional, welcoming, and exceeded every expectation.
Reply from Aurora Window Furnishings 2026.05.20
Hi Greg, thank you for sharing your thoughtful feedback! This genuinely made our day.

We care deeply about making sure every client feels guided and comfortable throughout the process, so knowing that came through means a great deal to us. Creating that kind of experience takes genuine care and intention from our whole team, and it’s wonderful to hear Gordana made the journey both enjoyable and confidence-inspiring for you.

Thank you again for trusting Aurora with your home. If you ever need anything down the track, we’re always here. And if you know someone who would value the same experience, we’d be honoured to help them too.
John Bentley
John Bentley 2026.02.25
     
I was a little dubious to begin with, because for the EXACT same spec I got quoted elsewhere, Aurora was a lot more affordable. They told me it was because their overheads are much lower and so they can look after their customers a little better. I went with my gut instinct and trusted them to deliver what was promised, after all - they were advertising a lifetime warranty. Couldn't be happier. The blinds were delayed by a few days due to a sick staff member, but they rescheduled quickly and I was very happy with the communication, quality and service. Would use again for our extension.
Snowy Xu
Snowy Xu 2026.02.25
     
Aurora is an excellent company that delivers professional service and top-quality work. I truly appreciate their dedication and would highly recommend them.
Sonja Frierson
Sonja Frierson 2026.02.03
     
Other companies made it feel like a chore. We were surprised our curtains were installed in 3 weeks when they initially quoted 4 weeks .
Reply from Aurora Window Furnishings 2026.02.04
Thanks Sonja. We appreciate your review! We were glad we were able to move those brackets after the painter finished too.
Jill Matthews
Jill Matthews 2026.01.27
     
Excellent product & service. I am extremely happy with their curtains. Their people are friendly, competent, and clearly like each other, which is always a good sign. Price similar to another quote - & so much better to deal with.
Reply from Aurora Window Furnishings 2026.01.27
Thanks so much for your kind words, Jill. It was a pleasure working with you.
Denise Staples
Denise Staples 2026.01.11
     
We compared fabrics and quotes. Aurora’s recommendation looked better and cost less. Easy choice.
Reply from Aurora Window Furnishings 2026.01.27
Thanks Denise!
Rosie Athulya Joseph
Rosie Athulya Joseph 2025.12.17
     
I had a great experience with Aurora Window Furnishings. Joel is highly professional and very knowledgeable about his work and has great attention to detail. The work was completed efficiently and we love the final result. Will definitely recommend them if you’re looking for a reliable and professional curtain installation service. Excellent service from start to finish.
Reply from Aurora Window Furnishings 2025.12.21
Thanks Rosie. We're glad you got your new curtains in time for Xmas!
Mildred Savage
Mildred Savage 2025.12.17
     
Ive used the big company in town before, the household name that is all over the radio - but they could learn a thing or two from Aurora about service. I was very unimpressed when going into another showroom on a Saturday to pay my deposit, so we walked into Aurora instead with our Quote and they gave us a better price, didn't just match the other quote which they could easily have just done. The owner said "I'll always do my best, not just slightly better than someone else". That won me there and then
Reply from Aurora Window Furnishings 2025.12.21
Thanks for the support, Mildred. We don't advertise on radio (or anywhere else for that matter) so we're not sure what you mean
Garf Guinan
Garf Guinan 2025.12.06
     
We had external awnings installed by Joel and his team. Joel was a pleasure to deal with from the time he came onsite for the initial measure. Joel was professional and responded to the various questions we had promptly and in detail, including providing photos. What we appreciated about Joel was that he understood exactly what we wanted and suggested the best options available. Joel is well supported by Trudie and the installation guys who are very efficient. They take pride in what they do, and the result was excellent. I would not hesitate to use Aurora Window Furnishings again.
Reply from Aurora Window Furnishings 2025.12.07
Thanks for the kind words, Garf. We are really grateful that you and Angela trusted Aurora with your awning project for your home. We look forward to hearing from you in the future and wish you every happiness for the Christmas period and a happy 2026!
Leah Ross
Leah Ross 2025.11.25
     
Joel and the Aurora team were highly professional, patient as we worked out what we needed for our windows and did a great job with the installation! Very happy and would highly recommend.
Reply from Aurora Window Furnishings 2025.11.26
Thanks Leah. We hope you enjoy your new home!
Lowe Raquel
Lowe Raquel 2025.11.15
     
We chose to support the Aurora team after seeing the bullying they were subjected to from a large, local competitor who themselves lost their way in recent times. Chin up Aurora, you are exactly what Canberra small business should be about. Integrity, Community and Fairness - values lost in others it seems!
Reply from Aurora Window Furnishings 2025.11.19
Thank you Raquel. We certainly do appreciate the support and for people sticking up for the little guy.
Simmons Mary
Simmons Mary 2025.11.14
     
So many companies just want your deposit. Aurora wanted to get it right. That’s why we chose them. They didn't demand payment before our final install either.
Reply from Aurora Window Furnishings 2025.11.14
Thanks for kind words, Mary.
Garrick Pahl
Garrick Pahl 2025.11.13
     
I paid $14,000 for blinds with a “lifetime warranty on material and installation”, yet when the installation was defective, I was left to resolve the issue myself. The blinds were installed completely off-centre. Joel claimed it was due to a “spacing issue” with my house's wall battens, this is incorrect. The brackets do not dictate centering, this is purely an installation problem and can be rectified. Additionally, one blind is too short to cover the window, and one of the toggles doesn’t even match the others. When I raised the height issue, Joel said it was “installed per the quote.” If that’s true, then either the measurements he took were wrong or the manufacturer made it too short. Despite multiple attempts to have this fixed, I was told to simply deduct $2,000 and handle the problem myself. Joel did suggest another trade he uses to lower the blind frame, leaving me with holes in my walls, mismatched height level of the blinds, and the added cost of patching and repainting. Completely unacceptable. I never tried to avoid paying. I just wanted the blinds and quality installation I paid for and waited over two months to receive. Instead, I’ve been forced to take this to tribunal to get a resolution. Utterly disappointing experience.
Reply from Aurora Window Furnishings 2025.11.13
Dear Garrick,

We’re sorry to hear you feel this way.

The toggle change on the blind cord takes 10 seconds and is done onsite, something we have in our possession and have offered to do.

Your blinds were installed to meet the required fixing standards for your wall construction. The minor offset was necessary to ensure the product was secure and would not fail due to inadequate wall support.

Our stud finders and magnets onsite show the furring channel is off centre.

We provided a considerable discount on the original quote and offered further site assistance once the outstanding balance was finalised. Our 15-year product and installation warranty is the most comprehensive in Canberra — a reflection of both our workmanship and integrity.

Our team also revisited the site in good faith, and you verbally confirmed satisfaction with the outcome at that time. When concerns were later raised again, we reiterated our willingness to assist once the account was settled, in line with our standard terms of trade.

We only suggested external assistance when the requested relocation would have caused damage to your property — something we could not responsibly undertake.

If the cost of conducting business with honesty and care is the occasional unreasonable review, particularly one that sits in sharp contrast to the hundreds of positive experiences shared by our clients across Canberra, then we’re understanding of that — and remain proud to be regarded as the benchmark for quality blinds and installations in the region.

We sincerely wish you all the best moving forward.
Madison Gladwish
Madison Gladwish 2025.10.30
     
I would 100% recommend Aurora! They’re amazing to deal with and always so helpful. I’ve dealt with Joel and his crew quite a few times and their communication and process is so simple. They go well beyond!
Reply from Aurora Window Furnishings 2025.11.01
Thanks for the kind words, Madison!
Danni Oates
Danni Oates 2025.10.20
     
I cannot recommend Joel and Aurora enough. He was personable, professional, negotiable and communicative. He measured twice, just to make sure, and the quality of the shutters far surpassed my expectations. I highly recommend this local company. Please contact Aurora for quotes or to even discuss beating/matching quotes. I LOVE my new space that looks bigger and more homely and more comfortable than ever before. 🙌
Reply from Aurora Window Furnishings 2025.10.24
Thanks Danni. This is why we do what we do, we love this type of feedback. Thanks for your support, and enjoy!
Joshua Ferrel
Joshua Ferrel 2025.10.08
     
The difference between Aurora and the big names was night and day. Good service, nice people, and way better value.
Reply from Aurora Window Furnishings 2025.10.10
Thanks for the kinds words!
Charlotte Thompson
Charlotte Thompson 2025.10.06
     
We contacted three other companies first — all slow, generic, and overpriced. Aurora replied same day, turned up on time, and nailed the look.
Reply from Aurora Window Furnishings 2025.10.10
Thanks for taking the time to write a review, Charlotte. I was sorry to hear of your previous experiences but we're very happy to hear we were able to restore your faith in our industry. It was great helping you and Brian and we look forward to helping you again in the future

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