Aurora Community Home Care - Worthing Reviews

al mac 2025.11.10

     

A highly recommended, professional and caring team!! From start to finish Mike, Jodi and Hilary were easy to deal with and provided an exceptional service and professional understanding for my parents care requirements. In our experience, my parents care needs changed in a short space of time, but the Aurora Community Home Care team adjusted their care accordingly in a timely and professional manner. We can't thank you enough and would not hesitate in recommending this care for others. Best wishes Alistair

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Reply from Aurora Community Home Care - Worthing 2025.11.10

Hi Alistair – thank you so much for this thoughtful review! We’re absolutely delighted to hear that you felt supported throughout the whole journey, especially during a time when your parents' care needs were evolving. Mike, Jodi and Hilary will be over the moon to hear your kind words – they genuinely care about making a difference. We really appreciate the recommendation and wish you and your family all the very best.

—The Aurora Community Care Team

Joel Moss 2025.11.08

     

Terrific company, have helped me out with my mum being bed-bound since leaving hospital. I knew nothing about what to do or how to help her. They come once a day and clean and care for her and it takes a lot of pressure off me from looking after her 24/7. All very friendly and helpful staff.

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Reply from Aurora Community Home Care - Worthing 2025.11.10

Thank you so much for your kind words! We're really glad to hear our team has been able to support both you and your mum during this time. It’s never easy navigating care after a hospital stay, and we’re honoured you trusted us to help. I’ll pass your lovely feedback on to the team – it’ll mean a lot to them! If there's ever anything more we can do, don’t hesitate to reach out.

—The Aurora Community Care Team

Sally Power 2025.10.17

     

This agency provided the most excellent care to my friend. They treated her with the upmost respect and soon became friends with her. My friend enjoyed their visits and company and many a laugh was had between them. Having this care in her home meant my friend was able to stay in the home she loved. After each visit I received a report on what they had done so I had contact with them every day. If I needed to ask a question I only had to email them and they answered very quickly. It was only when she had a health setback and had to go into hospital and discharged to a nursing home that this care came to an end. I can highly recommend this care agency and will refer them to anyone who needs care in the home.

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Reply from Aurora Community Home Care - Worthing 2025.10.18

Thank you so much for your kind words. It means a great deal to all of us that your friend felt comfortable, respected, and truly enjoyed our visits. We always aim to provide care that feels personal and uplifting — sharing a laugh and good company is as important as the practical side of care.

We’re glad we could help her remain in the home she loved, and we really appreciate you taking the time to share your experience and recommendation.

Warm regards,
Mike & the Aurora Community Care Team

Emma W 2025.10.08

     

Aurora provide Home Care for my Nana. They send the same people every time and really help her with her independence. If you are looking for a Care Agency in Worthing I can only recommend them.

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Reply from Aurora Community Home Care - Worthing 2025.10.08

Thanks for the lovely review! Our Care Givers always love their visits to see her!

Cindy Kemp 2025.09.30

     

At this stage, I can not thank Aurora Community Home Care enough. I was having difficultly getting a care package in place from the hospital for my father, but having contacted Mike at Aurora, he was great at giving me information and got everything in place very quickly indeed. Being new to this kind of situation, it is minefield to know what to do. He arranged for Jodi to contact me the very next morning and by the end of the day, a care package was in place to start, as soon as my father was able to leave hospital. My father has only had three visits at this stage, but we have both been taken a back by the care and compassion shown to both of us. Jodi has been amazing with supporting me as well with adapting to Dad having to have care at home. Thank you so much Aurora !

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Reply from Aurora Community Home Care - Worthing 2025.09.30

Hi Cindy,
Thank you so much for your kind words — they really mean the world to us. We know how overwhelming it can be navigating care for a loved one, especially when things are moving quickly. We're so pleased we could support you and your dad during this time.

Jodi will be over the moon to hear your feedback — she's truly one of a kind, and we're lucky to have her! We'll make sure the whole team knows how appreciated their compassion and care have been.

Please don’t hesitate to reach out if there's anything else we can do. We're here every step of the way

Fiona Curl 2025.09.21

     

Simply the best. Wonderful company and very professional. Excellent training and ongoing support for all staff. This is how a company should be run.

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Reply from Aurora Community Home Care - Worthing 2025.09.22

Fiona, Thank you for you lovely review and kind words. It means so much to us that you think that highly.

Lorraine Cory 2025.09.18

     

We’ve been using this care company to support my Dad at home, and from the very beginning they’ve been professional, sensitive, and genuinely caring. They took the time to come to our home, get to know us as a family, and gather all the important information. They even visited my Dad in hospital and spoke directly with his therapist to fully understand his needs. I was especially grateful to Jodie, who asked thoughtful questions I would never have thought of myself. That really reassured us that Dad’s care would be tailored to him. We started with overnight carers and have been very impressed – it’s given my Mum the chance to rest properly, knowing Dad is safe and well looked after. The carers have also taken the time to get to know Dad personally, showing an interest in what he enjoys and encouraging him to do things for himself, which has made a huge difference. We’ve now added a couple of afternoon visits each week so Mum can get out, and once again the carers have been fantastic in their interactions. Having such a supportive and reliable team behind us gives the whole family peace of mind and allows us to focus on making the most of our time with Dad. I couldn’t recommend them highly enough.

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Reply from Aurora Community Home Care - Worthing 2025.09.19

Hi Lorraine, Thankyou so much for your wonderful review. We set incredibly high standards for ourselves and it's always lovely to hear that we are achieving that. I have sent copies of the review to the Care Givers and support telling them how immensely proud I am. Again - thankyou so much.

daphne thomas 2025.07.13

     

Review Comment: I started using Aurora Community Care for weekly assistance with my household cleaning at the start of June 2025. I am delighted with the service I receive and will certainly be continuing with them. Thanks to Mike, Jodi and Claudine for ensuring that everything runs like clockwork. Daphne T

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Reply from Aurora Community Home Care - Worthing 2025.07.14

Hi Daphne. Thankyou so much for such a positive review. It is a real pleasure to work with you. I will ensure your feedback is shared with the rest of the team here in Worthing. Our aim is to ensure that everyone who receives home care, or home help, from us has support that meets their needs and makes the feel like they are getting great value.

Jodi Johnson 2025.06.17

     

A good and caring company, Care Givers are amazing and always happy to go above and beyond, highly recommended

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Reply from Aurora Community Home Care - Worthing 2025.06.17

Thankyou for your lovely words. We want to provide the best care at home in Worthing, Lancing, Steyning, Storrington and Littlehampton.

Kim Kennedy 2025.05.02

     

Mike and Jodi are an amazing combination with a real passion for delivering quality driven, client focussed care. Aurora Community Care would be my first choice if you or a family member require care in their own home. I would highly recommend.

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Reply from Aurora Community Home Care - Worthing 2025.05.14

Hi Kim,

Many thanks for the lovely comments. We pride ourselves on how we prioritise the quality of our care and are really happy that that stands out in what we do.

Lauren Early 2025.04.25

     

I've always found Mike to be professional and honest in our dealings. He is an incredibly likeable person who truly cares for his clients, staff and the sector as a whole. I would have no hesitation in recommending his services.

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Reply from Aurora Community Home Care - Worthing 2025.04.25

Hi Lauren, Many thanks for your kind review. We ensure the excellent experience you have had is emulated across all of our home care clients.

Daniel Taylor 2025.04.25

     

I have known Mike for several years now in a professional setting, and have always been impressed by how much he cares for everyone he works with (both employee and client), and the dignity and friendliness he does all his dealings with.

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Reply from Aurora Community Home Care - Worthing 2025.04.25

Hi there Daniel. Many thanks for your lovely review. Providing individual home care that meets the needs of our clients is why we're here.

Michael Jeffries 2025.02.08

     

Excellent care givers. Very responsive and friendly

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Reply from Aurora Community Home Care - Worthing 2025.04.25

Thankyou so much!