We reached out to Ask for Cool after finding them on Google with 5 star reviews. The companies that we were using before were not giving us answers to our AC issues and we were tired. JC was our technician that came out to take a look at our leaking air handler. It was such a huge relief to have someone who thoroughly explains how an air handler works, and the issues that he was seeing with it. He showed us pictures and suggested that we get a new AC system to completely fix the headache that we were having. The price was fair, and there was a $65 service call. They were able to come out very quickly and install our new unit. I also talked to Nigel on the phone who was very helpful in explaining the invoice. It took an entire day to install the new AC, but that was ok with me because they made sure that the unit was working and added extra features to the attic to ensure there will be no more leaking. They worked until 10pm and dark outside….what a dedicated team! It was such a great experience from start to finish and such a relief to have that issue resolved. It’s been working great with no leaks since. Thanks!
Reply from Ask For Cool Air Conditioning, Inc.
2025.12.03
Thank you, Ashlyn. We are very pleased to know that you had a great experience working with Ask For Cool and really do appreciate you taking the time to leave us a review. Our goal is always customer satisfaction and we strive to accomplish this at every service, maintenance or installation. Thank you for choosing our company!