Verified Company
Deceptive and misleading practices
Review of Asana Rebel
I strongly advise against signing up for Asana Rebel. My subscription was automatically renewed for 24 months, which is in clear breach of their own Terms and Conditions. On top of this, I was charged four times the current advertised price.
Customer service has been extremely poor — when you contact their support team, nothing is resolved. Even though Asana Rebel may respond to this review, do not expect any meaningful action once you reach out to them directly.
This practice feels deceptive, misleading, and exploitative. I will be lodging formal complaints and reporting this as fraudulent online shopping activity through the following official channels:
Australia: ACCC – Report a Consumer Issue
Worldwide: FTC – ReportFraud.gov
Germany: Verbraucherzentrale – Beschwerde einreichen
If you also feel you have been scammed, I strongly encourage you to report it to the appropriate body in your country. If enough people complain, Asana Rebel may eventually be forced to change their practices.
Date of experience: 16 September, 2025
Date of experience: 16 September, 2025
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Hidden subscriptions
I had the app for over a year and didn't use it after the first week. They auto renew your subscription without warning. None of your subscription info is on the app so you have to go to their website to cancel. When I contacted customer support on the day it renewed to get a refund and cancel, they didn't help and said it was in their T&C's. DON'T SIGN UP!
Date of experience: 22 July, 2025
Date of experience: 22 July, 2025
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Terrible
I found that as a person new to yoga the beginner instruction series was good, but after that it jumped to advanced stuff that was not doable. Also, I purchased the app on one platform about a year ago and could not get it to access on my iPad or phone. Eventually I found some instructions on the website, but after spending a good bit of time trying to make it get on all my devices I gave up and figured that it was just a bad purchase. I tried to cancel the subscription, and thought I had. Then I got charged a renewal fee and asked that the fee be refunded. The representative first refused. Then we I asked that the request be escalated I was given a 50% refund. This is unacceptable. The site and app are poorly put together and I truly feel that I acted in good faith but received poor resolution of my request. I understood that I had paid for a year subscription and even though I couldn't use it, I accepted that. The fact that the company would not give me a full refund was, in my opinion, unfair and acting in poor character. I will not do business with them again.
SCAM! Do not subscribe.
SCAM! Beware! Asana Rebel renewed my subscription for two years (worth €71) without any prior warning that the subscription was up for renewal and that it would be renewed for TWICE THE AMOUNT I had originally subscribed for. I is so long ago since I last even looked at the app, that I had forgotten that I even had the subscription, so a reminder would have been nice, but looking at some of their other dark design patterns, I think this kind of obfuscation is done totally on purpose.
They know this is an issue and have been told about it before, because when you navigate to the "cancel my subscription" form of the website, they state in red letters that a cancellation will not result in a refund.
There are threads on Reddit about them and how they refuse any refunds and claim that their shady terms and conditions make it "ok" for them to behave in this manner. The fraudulent charges will stand even though you contact your bank to cancel the payment.
So it's a total SCAM. Be VERY careful about signing up, and if for some reason you still decide to do so, set yourself a reminder ahead of the stated renewal date, as Asana Rebel is happy to take your money even if you haven't used the service for ages.
OVERCHARGE MY CREDIT CARD WITHOUT MY CONCENT. THIEVES
twice…
They overcharged my credit card twice the fee. I first aggre to pay 35 not 71,98. After my cancellation and refund request, they replied that the send an email 2 weeks ago notifying me that they upgrade the fee 2times it's value.
They didn't get any confirmation for our part, i suppose im not the one .In my case, I didn't even use that email address any more.
That's behavior it's unacceptable, unethical
and shows zero respect to their customers.
I demand full refund.
Verified
Predatory Subscription Practices and Poor Customer Support
I’m extremely disappointed with this app and its unethical subscription practices. After an unwanted subscription renewal, I contacted customer support to request a refund, but they flatly refused, citing a “non-refundable” policy. This is a blatant example of predatory sales tactics designed to trap users into paying for services they no longer want or need. Their refusal to offer a refund shows a lack of respect for their customers and prioritizes profit over trust. It’s shameful that a company would operate this way, and I strongly caution anyone considering this app to read the fine print carefully. I’ll be sharing my experience on social media and other platforms to ensure others are aware of these practices. If you value transparency and ethical business practices, avoid this app.
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Verified
Negative stars if I could
Customer service is awful. They will charge you 4 times for a subscription that you didn’t even know you had and not give any notice or refund. Workouts are too similar and kinda boring. You can find better workouts for free on YouTube. Save money, go somewhere else and remember to cancel subscription, because they will literally charge whatever card you have and then some.
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