Tara and Jordan were first class. From start to finish of the project they have been responsive, professional and highly efficient. I would highly recommend them to anyone needing a Velux Window repair pr replacement. My Velux windows are now behaving like brand new again thanks to them.
Not one to write reviews but recently had velux windows replaced and can't speak highly enough of fitters . New windows look fabulous and they left house cleaner than when they started !
I used AR Windows to repair and service our electric Velux windows, they were efficient and friendly to deal with and provided a great service. As a result, I’m happy to recommend them to others.
We would like to share our very positive experience with AR Windows. We previously had 2 x VELUX windows installed as part of a kitchen extension. In part due to poorly fitted tiles, we experienced some rain water damage (mold and rot) to our window frames. AR Windows were happy to give advice about our problem and we agreed that full replacements was the best option. The guys turned up on time and worked hard and accurately to install the new windows and frames promptly and properly. They also trimmed back the tiles so that there was a better fit adjacent to the window units. Job done - many thanks and highly recommended from us. K&A in High Wycombe.
Jordan arrived on time and efficiently serviced all my Velux electric windows and replaced a blind. Doing business with AR Windows and Jordan was a pleasure.
I am very pleased with my recent experience with AR Windows and the repair and refurbishment of my Velux windows which are now good as new. A friendly and professional company
Everything went smoothly for the refurbishmnet of our wooden velux window. I appreciate Jordan's care, expertise and professionalism. Excellent communication. Would defnitely use this company again.
I have had 2 sun tunnels fitted and are really pleased with the service and the end result. Highly recommend good company to deal with and a great way to get natural light into dimly lit rooms
Absolutely brilliant. I would thoroughly recommend AR Windows.
I initially spole to Tara who organised a quote for a replacement velux window. She then honoured the quote months later when we were ready to proceed. Engineer arrived on time and did an excellent job. We also had a service completed for the other windows, and we were very happy.
Excellent service, great company. Highly recommend
High recommend AR Windows. They fixed a leaking velux windows when another company let me down. Efficient, friendly, and fairly priced - would definitely use them again in future.
A broken Velux control bar replaced and the window upgraded with the swanky solar-powered option done in no time by Jordan who was professional, courteous and considerate.
If I have any future window needs I'll be getting in touch - thanks for delivering!
AR Windows fixed our Velux roof windows when the motor stopped working and fitted external heat blocking blinds. Jordan was very friendly and efficient. Docked one star because it took quite a lot of emails to get things arranged and for the invoice to be sent through. But if you're not in a hurry and are prepared to be a bit persistent, it's fine!
Excellent service from start to completion for recent replacement of two Velux windows. Timely responses from initial engagement with great product knowledge and feedback.
Jordan did a fantastic job with the installation, quality workmanship and very knowledgeable and professional. Highly recommend.
Possibly make it clear on your website that you are not doing new installs for Velux windows. Wasted a few days to find this out as not answering any calls or emails. Update in reply to your response - you told me you don’t do new installs. If the size requested wasn’t the one in line with Velux sizes, you could’ve just offer an alternative, like other companies did. Sadly, your loss!
Update - answering to your reply, you did not tell me you don't do that size, you told me you don't take new installs! No alternatives were offered anyway. Not professional!
Thank for your feedback and we’re sorry to hear about your frustration. We do our best to respond to all enquiries but unfortunately we are not able to take every job that comes through - especially when what’s requested isn’t possible with the products available
In your case the Velux window you want (40cm wide) isn’t manufactured by Velux, which is why we weren’t able to proceed. We understand how disappointing that can be.
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AR Windows has 243 reviews on Trustindex, collected from Google and Trustindex.
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AR Windows is rated 4.9 out of 5 based on 243 reviews. 98% of reviewers gave five stars.
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