Art's Prime Steel Structures Inc. Reviews

Norman Mountain 2026.09.28

     

Long before I sealed the deal with Art's Prime Steel, I knew that this was the company that I wanted to follow through with. Art and his team were exceptional in every facet of this process. Any questions I had were promptly answered. The team went above and beyond when helping with decisions to help me stay in budget and still have the building I wanted. The workers who erected the building, I watched them "feel" for correct fitment around the door trim for a proper appearance. I witnessed this take place even in areas that are not easily seen. The guys cared about the quality of their work! My building is a 30W X 50L X 16 Tall at the walls. A 14H x 12W and a 10H x 10W roll up door on the front and a 30 x 80 inch walk-in door on the left side. The materials are of better quality than I expected. The roll up doors operate smoothly. The walk-in door has a smooth and positive latching engagement. The East Tennesse weather this year did cause delays for everyone in the area but once they started erecting the building, they pushed through the weather and completed my build in 3 days. In my opinion, the experience with Art's Prime Steel Structures cannot be topped by anyone else. Thanks to Art and his entire team.

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Reply from Art's Prime Steel Structures Inc. 2026.10.06

Thank you, Norman, for such a thoughtful review and for sharing the great photos of your building! We’re glad Art and the team helped you get the building you wanted while staying within your budget. Your recognition of our crew’s attention to detail—even in the less visible areas—means a lot to us. We also appreciate your patience with the weather delays. We’ll proudly share your kind words with the entire team. Thank you for trusting Art's Prime Steel Structures with your project!

Paul Chase 2026.09.25

     

Brian was very pleasant to work with, very helpful with planning and questions. If you called and he didn't answer he would return your call.

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Reply from Art's Prime Steel Structures Inc. 2026.10.06

Thank you, Paul! We’re glad Brian made planning your building easy, answered your questions, and stayed in touch. We’ll pass along your kind words to him. Thanks for sharing the beautiful photo of your building and for choosing Art's Prime Steel Structures!

John High 2026.09.25

     

Mike Taylor is a first class salesman!! He works very hard to make the deal right for his customer! When it looks dim he does what it takes to reassure customers trust in getting the deal where the customer needs to have it to make it work!! I highly recommend Mike Taylor for you to deal with to make things right!!!

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Reply from Art's Prime Steel Structures Inc. 2026.10.06

Thank you, John! We’re glad Mike Taylor worked hard to find an option that fit your needs and helped you feel confident throughout the process. We’ll be sure to share your kind words with him. Thank you for your recommendation and for choosing Art's Prime Steel Structures!

Steve Doornbos 2026.09.25

     

Every project encounters a snag or 2... but rest assured, Mike and Art's Prime Steel will work diligently on your behalf and you will not be disappointed... great people in the office who truly want you to have a great experience and will actually return calls in a timely manner... Very happy and a big thanks to Mike!!! Steve from Tennessee

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Reply from Art's Prime Steel Structures Inc. 2026.10.06

Thank you, Steve! We appreciate your patience as we worked through the snags, and we’re glad Mike and our office team kept you informed and helped make your project a success. We’ll pass along your special thanks to Mike! Thanks for sharing the great photos and for choosing Art's Prime Steel Structures!

Brian Ruehling 2026.09.21

     

Very well built great to work with. Would recommend.

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JoAnn Huwe 2026.09.18

     

Beautiful building . Crew was exceptional, knowledgeable, friendly, courteous and hard worker. Made sure with every step that we were satisfied. Quality product, workmanship and the office staff was easy to work with. Mandy did a great job and was easy to work with, even when we made a change in plans.For any of your building needs contact Art at Prime Steel Buildings. You will be glad you did

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Ken Murphy 2026.09.16

     

Great service and communication from Amy in the office as well as Alex and his crew who worked thru to get the job done despite being one of the hottest days of the summer. They exceeded our expectations.

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Dianna Weaver 2026.09.14

     

I like to say I enjoyed the experience of working with Mike and art with prime steel structure. They entered all my questions. They did different quotes. I couldn't ask for a better experience of working with somebody like those two. I would recommend them to anybody to work with. Thank you, Mike and art

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lori lee 2026.09.13

     

Keemo has been so helpful to me!

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Roger Messinger 2026.09.10

     

Was fast delivery and great people

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Susan Charles 2026.09.10

     

Mike has been awesome from the design to delivery and set u we love our barn and shed we got from them the workers that set it up ate polite and quick I had my barn in less than two weeks

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Norman Cruz 2026.09.10

     

I shopped a few vendors but ultimately choose Arts not because of the pricing (well yes that was a factor) but the totally awesome service by MANDY. She is on point with her communication skills whether its text, chat, email or phone call. Prompt responses, making needy suggestions on my order to ensure im getting what I actually want/need. Thank you MANDY for making true customer service a priority!

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Michael Cook 2026.08.19

     

My building is great. I would highly recommend Art's Prime Steel Structures. Everyone is more than willing to help in any way. Great experience

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Reply from Art's Prime Steel Structures Inc. 2026.08.24

Thank you so much for your kind words and positive feedback. It's customers like you that keep us going strong.

Kaye Johnson 2026.08.18

     

Excellent service and support Dylan was incredibly helpful and patient throughout the entire process! I had many options to consider and made several changes along the way, but he ensured everything went smoothly and addressed all my concerns. His professionalism and support made this a fantastic experience.

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Devin 2026.08.18

     

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Reply from Art's Prime Steel Structures Inc. 2026.08.18

Thank you for the five stars, brother. We appreciate it!

Jackie Beck 2026.08.03

     

We purchased our first building from Arts 2 years ago. That process was fairly smooth and any issues were resolved professionally and quickly. This time around, I had quite a time with Taylor and James. Taylor completely blew me off and sent me a quote that was nothing like the building I had inquired about. I felt like I had to chase her down and bother her to get a response. When I told her that I was upset about wasting my time, she told me she'd have a manager call me. I didn't receive a call but the more I thought about my experience, the more frustrated I got so I called to speak to a manager. James (the manager)was off the charts rude, unprofessional, combative, and absolutely out of line when I attempted to tell him about my 2nd experience with Arts prime steel. I hung up the phone and wanted nothing to do with this company! I had left a 1 star review and contacted SEVERAL other companies because no matter what, we need 2 more buildings. After a few days of my review being posted, Art himself reached out to us directly. It was an absolutely smooth, no stress, easy process! His integrity is top-notch! He actually cares about his business and his customers. We ended up purchasing both buildings from Arts again and we are very excited to have them built and add pictures to this review!

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Reply from Art's Prime Steel Structures Inc. 2026.08.12

Jackie, thank you for giving us the opportunity to make things right and for updating your review. We truly appreciate your honesty throughout the process. While we're sorry your second experience didn't start the way either of us would have hoped, we're grateful Arturo was able to work with you to find a solution. Thank you for trusting Art's Prime Steel Structures with your project again. We look forward to seeing your new buildings installed and hope you'll share photos when they're complete!

Carol Murray 2026.07.31

     

This company does not communicate. Did not provide the drawings needed for a permit. Customer service and management is difficult to deal with. I do not recommend using them. They will take your money and not deliver. We CANNOT have anything installed without permits. We CANNOT request permits without proper drawings. We have asked but they haven't been provided. At this point, we have no faith in your company. 7/31/26: You have been told that we never received the drawings we paid $400 for. Without the drawings, we cannot obtain permits. Without permits, your company or the contractor, cannot install.

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Reply from Art's Prime Steel Structures Inc. 2026.07.23

Ms. Murray, we're sorry to hear you feel this way and regret that your experience has been frustrating.

We understand your concerns regarding communication and the permitting drawings. Your building was custom manufactured to your specifications, and we have continued working toward completing your project. As of this time, we have reached out to you regarding moving forward with installation and hope to resolve this matter in a way that works for everyone involved.

We value every customer and remain committed to assisting throughout the building process. If you're willing, we'd welcome the opportunity to continue working with you toward a resolution.

Virginia Wright 2026.07.21

     

I would like to say thank you to mandy for helping us in buying our building She was very knowledgeable and helpful in our process

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Reply from Art's Prime Steel Structures Inc. 2026.07.22

Thank you so much, Virginia! We're so glad Mandy was able to help make the process a positive experience. We'll be sure to pass your kind words along to her. Thank you for trusting us with your project, and we hope you enjoy your new building for many years to come!

Wil Boz 2026.07.19

     

Satisfied The process was as expected. Mandy help me along the journey.
Date of experience: 01 July, 2026

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Jim Flanagan 2026.07.17

     

Couldn't be more satisfied with my building from Arts PrimeSteel Structures, from the first phone call to get me started to the last call to make sure everything was up to my standards. Once the weather broke and I was able to get the slab poured Arts guys verified i was ready to go, I'll admit i was a little standoffish about the 30 day installation from when the concrete was ready but they proved me wrong with 2 weeks to spare. So if you or anyone you know needs a building or any type of steel structure make sure to give Arts a call. If Art happens to be busy no worries Mandy will be standing by to help with anything you need.

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Reply from Art's Prime Steel Structures Inc. 2026.07.22

Thank you so much, Jim! We truly appreciate your continued support and your willingness to share your experience with others. It was a pleasure working with you from start to finish. Thank you for trusting us with your project, and we hope you enjoy your new building for many years to come!