Arnold Jewelers

Arnold Jewelers Reviews

Excellent rating
     
4.8 | 597 reviews
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Arnold Jewelers
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Reviews

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4.8

| 597 total

564 pcs
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Marguerite Shoro
Marguerite Shoro 2025.12.19
     
Wonderful staff, great prices and beautiful jewelry! Molly has been such a pleasure to work with and took care of all of our needs!
Reply from Arnold Jewelers 2025.12.19
Thank you so much for the lovely 5-star review, Marguerite! 💎 We’re thrilled to hear you enjoyed our selection, pricing, and wonderful staff. Molly will be so happy to know she made your experience such a pleasure! We truly appreciate your kind words and look forward to helping you again soon.
Mark McCormick
Mark McCormick 2025.12.18
     
For six years, Molly has greeted me with a smile and terrific service. I never feel rushed or pressured. Excellent selection and ‘special order’ capabilities as well.
Reply from Arnold Jewelers 2025.12.19
Mark, we love hearing that Molly has taken such great care of you over the years. Her friendly, no-pressure approach is something we’re very proud of. We’re glad you enjoy our selection and custom jewelry options, and we truly appreciate your continued trust. We look forward to seeing you again soon! 💎
Christy Smith
Christy Smith 2025.12.18
     
Molly has been a great advisor to my boyfriend in his gift selections. Thank you!
Reply from Arnold Jewelers 2025.12.19
We appreciate you so much for the 5-star review, Christy! 💎 We’re so glad to hear Molly has been such a great guide in helping your boyfriend choose the perfect jewelry. She truly loves helping customers find meaningful pieces! Thank your kind words and hope to see you both again soon. ✨
Paul Dunwell
Paul Dunwell 2025.12.18
     
As always amazing service and Molly is always there to help out just a great group of people all round will be back again
Reply from Arnold Jewelers 2025.12.19
Thank you so much for the 5-star review, Paul! We’re thrilled to hear you continue to have amazing experiences with us. Molly will be so happy to hear this sweet compliment! We truly appreciate your kind words about our team and look forward to welcoming you back again soon. 💎✨
David Collins
David Collins 2025.12.17
     
I’m a repeat customer and I’ll definitely be coming back for more !!! Brittany and Zach are the best to deal with for Pokemon :)). Always friendly and willing to help ..
Reply from Arnold Jewelers 2025.12.17
Thank you so much for the awesome 5-star review, David! We love hearing from repeat customers, and we’re so glad Brittney and Zack have taken great care of you. They truly enjoy helping fellow Pokémon fans and making every visit fun and easy. We really appreciate your support and can’t wait to see you again soon!
John Cebula
John Cebula 2025.12.14
     
If you are looking to sell your Rolex, I would highly recommend. Ben was great, gave me a fair price over email. I brought the watch in, he inspected, and had a check in hand within 10 minutes. Staff was very welcoming and they have a ton of Rolex inventory. This is a solid shop.
Reply from Arnold Jewelers 2025.12.15
Thank you so much for the 5-star review, John! ⌚ We’re thrilled to hear you had such a smooth and efficient experience selling your Rolex. Ben will be glad to know his communication and fair pricing made the process easy, and we’re happy our team made you feel welcome. We truly appreciate your recommendation and are grateful for your trust in Arnold Jewelers. Hope to see you again soon! ✨
Amy Vella
Amy Vella 2025.12.13
     
Great estate finds!! Thank you Joni & Molly for being so helpful, kind & knowledgeable. Highly recommend this jeweler.
Reply from Arnold Jewelers 2025.12.15
Thank you so much for the wonderful 5-star review, Amy! 💎 We’re thrilled you enjoyed our estate finds. They are our favorites too! Joni and Molly will be so happy to hear your kind words; they truly love helping customers find special pieces. We really appreciate your recommendation and hope to see you again soon! ✨

—The Arnold Jewelers Family
Jessica Berg
Jessica Berg 2025.12.06
     
Amazing speedy honest prices! I was in and out in under 20mins. This was my first time ever selling jewelry and they made the whole process so easy and comfortable. Will definitely be coming back and recommending this place!
Reply from Arnold Jewelers 2025.12.08
Thank you so much for the fantastic 5-star review! We’re so glad your first time selling jewelry was quick, easy, and comfortable. That’s exactly what we want for every customer. It means a lot that you’d recommend us, and we truly appreciate your trust. We’ll be here whenever you need us next!

—Your friends at Arnold Jewelers
Shahzaib Babu
Shahzaib Babu 2025.12.01
     
Reply from Arnold Jewelers 2025.12.01
Thank you so much for the 5-star review, Shahzaib! We truly appreciate your support and are glad you had a great experience with us. We hope to welcome you back to Arnold Jewelers again soon!
Jen Docton
Jen Docton 2025.11.15
     
Wow! Phenomenal business. I purchased an estate ring online from Arnold Jewelers through Ruby Lane. I received a tracking link within an hour. The item shipped immediately and I can hardly believe the excellent packaging and attention to detail. The ring is immaculately clean, exactly as described and even better in person than in the online pictures. It came in a red velvet box and was secure inside a shipping box and padded envelope. Really next level customer service. I would definitely recommend this family owned business and will be coming back for special vintage pieces. Pricing was excellent by the way and they have a really lovely selection online.
Reply from Arnold Jewelers 2025.11.17
Thank you so much for the incredible 5-star review, Jen! 💍✨ We’re thrilled to hear your estate ring arrived quickly, safely, and even more beautiful in person — that’s exactly the experience we hope for every customer! Our team puts a lot of care into packaging, cleaning, and presenting each vintage piece, so your kind words truly mean the world.

We’re honored that you would recommend our family-owned business, and we can’t wait to help you find more special vintage treasures in the future. Thank you again for your trust and support! ❤️

PS- Shopping directly on our site gives you Free shipping and less fees! We hope you will check us out there soon!

—The Arnold Jewelers Family
Michael Palomino
Michael Palomino 2025.11.14
     
Reply from Arnold Jewelers 2025.11.17
Thanks for sharing, Michael! ⭐ We really appreciate the 5-star review! We’re so glad you had a great experience with us and look forward to helping you again soon. Thanks for choosing Arnold Jewelers! 💎
Chrissy Dias
Chrissy Dias 2025.11.13
     
I can see why this family owned company has been in business for a long time. They take the time to explain and invest in not only their purchase but their customer. My son Chace has gone in a few times for trading and Zach has gone ABOVE and beyond to educate him and I appreciate their experience and patience. HIGHLY recommend this store for many needs!
Reply from Arnold Jewelers 2025.11.13
Thank you so much for the heartfelt 5-star review! We’re so grateful for your kind words and truly touched to hear about your experience with Zack. He loves taking the time to share his knowledge — especially when it inspires young collectors like Chace! It means a lot that your family trusts us and values the care and patience we put into every visit. We’re so happy to have you as part of the Arnold Jewelers family and can’t wait to see you both again soon!

—The Arnold Jewelers Team
Chris Brown (Cb)
Chris Brown (Cb) 2025.11.12
     
I had the best experience. Molly helped me every step of the way and I am happy.
Reply from Arnold Jewelers 2025.11.13
Chris, Thank you so much for the kind words and 5-star review! We’re so happy to hear you had such a great experience and that Molly was there to help every step of the way. She truly loves making the process fun and stress-free! We’re so glad you’re happy with your purchase! Thank you for choosing Arnold Jewelers!
Quintin Gaines
Quintin Gaines 2025.11.08
     
I’ve made many purchases from Arnold’s, necklace’s, watches and even designed a ring for my fiancée. They have been nothing short of incredible in helping me at every turn, communicating designs and speedy repairs. I will continue to use them for all of my jewelry needs!!
Reply from Arnold Jewelers 2025.11.08
Hi Quintin! Thank you so much for the awesome review! 💍 We’re so happy to hear you’ve had such great experiences with us — from designing your fiancée’s ring to picking out necklaces and watches. It’s been such a pleasure helping you every step of the way! We really appreciate your trust and can’t wait to see what we can create or find for you next. ✨
Kaylee Beining
Kaylee Beining 2025.11.07
     
My favorite jewelers! 💎 My family has been going to Arnold’s for over 30 years, and they’ve never disappointed. I always see Molly—she takes such amazing care of me every time. Her attention to detail, from stone placement to the final finish, is always flawless. I can’t wait to start my next jewelry project with them. Thank you, Arnold’s! 💗
Reply from Arnold Jewelers 2025.11.07
Thank you so much for your amazing 5-star review, Kaylee! 💎 It means the world to us that your family has trusted Arnold Jewelers for over 30 years. That kind of loyalty is something we truly treasure. We’re thrilled to hear how much you enjoy working with Molly! Her eye for detail and passion for creating flawless pieces shine through in everything she does. We can’t wait to see what you dream up next for your next jewelry project! ✨

—The Arnold Jewelers Family
Mark, Booth.
Mark, Booth. 2025.11.06
     
Most inadequate individuals as so called owners. Ordered an item from them online and received a tracking number stating shipped! I then recieve an email that my item was sold earlier in the month. They didn’t remove it from their online account after it sold! After several emails with threats of filing fraud against them the finally refunded my money. The lady Kim hung up on me and I didn't curse, i just suggested they tighten their protocol up and I'm going to leave if I could a no star rating. All I received for this mishap were excuses their only human. Well if Dr.s Surgeons, your Sherrif or military just gave excuses and not owning up to their mistakes is disrespectful and inadequate business performance. Do not trust or do business with them online. A friendly ⚠️ warning. Stay away. Zack and Kim actually do not care. 2 spoiled kids who's daddy owns the store and ceo but retired! Doesn't even make sense. Cannot talk to the ceo or President of the ridiculous store. Kim told me she was the owner. She hung up on me. So childish and unprofessional. ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️!!!!
Reply from Arnold Jewelers 2025.11.06
We take all customer feedback seriously, but we do want to clarify several false statements in this review. The order in question was refunded in full once we discovered that the item had been sold earlier in the month. Zack created a shipping label before discovering the item was no longer in stock. He immediately issued a full refund and promptly emailed the customer to notify him.

We absolutely acknowledge that it was our mistake not to remove the item from our online inventory — we are human and take full responsibility for that oversight. However, this customer was notified of the full refund, as confirmed by our dated records and email correspondence.

Our staff remained polite and professional throughout every interaction, despite being met with hostility and name-calling. While we understand the frustration of a canceled order, calling our family-owned business “fraudulent” after a refund was made is inaccurate and unfair.

Arnold Jewelers has proudly served the Tampa Bay area for over 40 years, built on honesty, integrity, and genuine care for our customers. We’ll always own up to mistakes when they occur — and fix them as quickly as possible, as we did here.
Wes Wilding
Wes Wilding 2025.11.01
     
Purchased my engagement ring from Arnold Jewelers. My fiancée loves the ring. Great service. Very fast. We are completely satisfied!
Reply from Arnold Jewelers 2025.11.04
Thank you so much for the wonderful 5-star review, Wes! 💍 We’re thrilled to hear your fiancée loves her engagement ring — that means the world to us! We’re glad the process was smooth and fast, and we truly appreciate you choosing Arnold Jewelers to be part of such a special moment. Congratulations to you both! 🎉
Bernard Santos
Bernard Santos 2025.10.31
     
Great product. And fast service.
Reply from Arnold Jewelers 2025.10.31
Hi Bernard! Thank you so much for the wonderful review. We truly appreciate your kind words. Hope you'll shop with us again soon!
Rita Hansen
Rita Hansen 2025.10.31
     
Arnold's is our go to for fine jewelry. Their selection is tasteful and the estate collections are always worth a browse. Molly has been an outstanding resource there for us. She's very knowledgeable and, having built a relationship with us, helps us find the perfect piece. (Her pleasant demeanor makes it so comfortable to take our time when we shop.) Arnold's continues to be our first stop for that special gift!
Reply from Arnold Jewelers 2025.10.31
Thank you so much for the wonderful 5-star review, Rita! 💎 We’re honored to be your go-to for fine jewelry and thrilled to hear how much you enjoy browsing our estate collection. Molly will be so happy to know her knowledge, care, and warm personality have made your experiences special — she truly loves helping customers find the perfect piece. We’re so grateful for your continued trust and look forward to helping you find many more treasures in the future! ✨

—The Arnold Jewelers Family
Ron Hansen
Ron Hansen 2025.10.30
     
Was looking for a gift for my wife. Had thought that far, luckily Molly had some great ideas. She listened and helped me find the perfect gift. Very good. And now Christmas is coming, i am sure Molly and I can handle it again!
Reply from Arnold Jewelers 2025.10.31
Thank you so much for the wonderful 5-star review, Ron! 🎁 We’re so glad Molly could help you find the perfect gift for your wife — she has such a great eye for thoughtful pieces! We love hearing that you had a great experience and can’t wait to see what you and Molly come up with for Christmas this year. Thanks again for choosing Arnold Jewelers!

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