Armco Credit Union

Armco Credit Union Reviews

Good rating
     
4.4 | 142 reviews
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Armco Credit Union
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4.4

| 142 total

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Ayvd recently had the chance to use this product/service, and I can confidently say that it has been one of the most satisfying experiences I’ve had in a long time. From the beginning, it made a strong impression, and as I continued to explore its features, my appreciation only grew. It is rare these days to find something that combines quality, reliability, and thoughtful design so effectively, but this offering does exactly that. The first thing that captured my attention was the attention to detail. Every part of the experience feels carefully crafted and intentionally designed. Nothing seems rushed or overlooked. Instead, everything—from the layout and structure to the functionality and performance—reflects a high standard of professionalism. You can immediately sense that a great deal of research, testing, and passion has gone into creating something valuable for users.

Date of experience: 05 December, 2025
Carole Goldinger
Carole Goldinger 2024.10.15
     
I have to share the great experience I had in getting a mortgage at Armco. I worked with Salvatore and he did a wonderful job in keeping me updated with the process and also answered all my questions with personal calls or emails. The process went very smoothly. Thank you, Salvatore.
Reply from Armco Credit Union 2024.10.16
Hello Carole. Congratulations on your new home! Our team takes great pride in providing personalized service. We look forward to serving you in the future.
Kevin Oconis
Kevin Oconis 2024.10.02
     
Nicky adams stay on the phone after hours to help me out!! One of the best customer service representatives at armco.
Reply from Armco Credit Union 2024.10.03
Thanks the 5-stars, Kevin! We love our members and strive to provide the best service possible!
Jeffrey McAuley
Jeffrey McAuley 2024.10.02
     
Excellent customer service! I was notified by text of a Fraud Alert attempt to charge my account. I was able to select this wasn't valid then I needed to contact the bank. I was connected to Nicky at the Armco CU in Butler PA and she was awesome at helping me order a new card. I have several banks and Armco CU is the best at catching Fraud!
Reply from Armco Credit Union 2024.10.02
Thank you, Jeffrey, for the fantastic review! We are sorry to hear there was a fraud attempt on your account, but thrilled to know our fraud detection system helped protect your account and our staff provided excellent support. Your trust in Armco CU means a lot to us, and we're proud to be your top choice for banking.
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Anton Batyatin
Anton Batyatin 2024.08.08
     
Steven F. and Deborah B. at Butler PA location were outstanding to work with. Not only they turned my application and loan approval with exception for approval around in less than 48 hours, they also answered all the questions (like million questions!) along the way. PLUS, they secured for me even better interest rate on the financing than i ultimately expected. Basically, start to finish it was smooth experience that i was skeptical about at the beginning. My first time dealing with CU and they won a committed customer in me now! THANK YOU!
Reply from Armco Credit Union 2024.10.02
Thank you for the wonderful review, Anton! We're delighted to hear your loan process went smoothly and exceeded your expectations. We're proud to have earned your trust and look forward to serving you in the future.
Darrin Means
Darrin Means 2024.08.06
     
We struggled for weeks trying to get things taken care with my online banking and she was the only staff able to help us and we were in and out, she was so fun the whole time too.
Reply from Armco Credit Union 2024.10.02
HI Darrin, thank you for the 5-star review! We appreciate your membership!
SHAWN GOLD
SHAWN GOLD 2024.07.03
     
Nicole and Kelly were so patient and helpful. They made me feel comfortable in a stressful situation. Amazing customer service! They deserve more than 5 stars!!! Great Job!!!!!
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Crystal Eckert
Crystal Eckert 2024.07.01
     
Unable to use app/website outside of country. Wish there were more fee-less ATMs. You can find PNC's everywhere and where they aren't, they refund you the fee.
Deanna Wayt
Deanna Wayt 2024.06.25
     
Nicky and Kelly made this experience painless and were so helpful. They both have great personalities and were so very kind. I look forward to being a member and now have the utmost faith in banking with Armco CU.
Deritha Kaiser
Deritha Kaiser 2024.06.12
     
I have been with this bank since I was 17 yrs and I have never had a bad experience. Everyone has always been good and polite and professional
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Dalton Koebler
Dalton Koebler 2024.05.16
     
I contacted customer service to make a payment. Nikki quickly took care of helping me with my payment and continued to kindly answer all the questions I had regarding autopay. She was very knowledgeable and patient. Thank you for your help!
Reply from Armco Credit Union 2024.05.16
Thanks for the 5-stars, Dalton! Your satisfaction is our top priority and we're happy to answer your questions anytime!
Country Freak
Country Freak 2024.04.12
     
I wanted to get a credit card to help with my wedding and I tried online but had questions so I went in and waited to meet with someone. Wait time was not bad and the person I got to help me was amazing. The bank workers name was Beckah and she helped make the process easy and relaxing. We talked about different things and it felt like I was chatting with a friend. She was helpful and very easy to talk to. I had a great experience and will be making sure to ask for her next time I need something.
Reply from Armco Credit Union 2024.04.30
We're thrilled to hear about your positive experience with us! At Armco CU, providing personalized member service is at the heart of what we do. Thank you for choosing us. We look forward to serving you again in the future.
Trista Smith
Trista Smith 2024.04.07
     
We had a fantastic experience with Dana G. at the Mars branch. She was patient with our son who was opening his first account. Her fun loving nature made all of our interactions seamless and delightful.
Reply from Armco Credit Union 2024.04.30
Thank you for sharing your wonderful experience, Trista. We pride ourselves in delivering exceptional member service. We appreciate your membership!
AureliaMetal
AureliaMetal 2024.04.05
     
Great lender but the rates are a little bit exorbitant.
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randy villatoro
randy villatoro 2024.03.15
     
Go see Beckah Bissonnette!!!!!! That’s all I gotta say! So me and my wife have been wanting to get a HELOC for about a year now. We have been to other credit unions in the area and we were NOT pleased with the service we received. So, we kind of gave up on those plans. I convinced my wife to give it one last shot to see what we needed to do or get some guidance on getting a HELOC. We visited our local branch here in Butler and that’s where we met Beckah. As soon as I met her, I knew this experience was going to be different. She was a great listener and answered all the questions we had. We had ALOT. She then began the application process and guided us the entire way through it and explained the process very clearly. When we were done I was so impressed I even opened a checking account while I was in. A couple days later, life happened and I needed a new vehicle. I was worried that going through the HELOC process, I would not be able to get an auto loan. Beckah spoke to her coworkers and made sure that it was okay to proceed with an auto loan. We got confirmation that it was okay to proceed. Beckah then got me an appointment that same day in the morning and guided me through that whole process. I was approved and got the check that same day for me to go purchase my new dream truck. I truly believe that Beckah Bissonnette and Armco Credit Union staff are the best around. I will forever be grateful for treating me, my wife and my son like family. I haven’t had this type of relationship with a financial institution before. Beckah, keep up the great work you are doing. If anyone needs a loan please come see Beckah at Armco Credit Union at 101 Hollywood Rd in Butler.
Brian Konopski
Brian Konopski 2024.02.29
     
Nicki opened my account and was friendly and personable. She had answers to all my questions and suggestions for things I hadn’t considered.
menaceman126
menaceman126 2024.02.01
     
I got great service and Nicky had a firm understanding of the concerns I presented to her.
Reply from Armco Credit Union 2024.02.08
We're delighted to hear that we addressed your concerns effectively. We prioritize understanding and meeting our members' needs. Thank you for choosing Armco CU!!
William Sharpe
William Sharpe 2024.01.22
     
Nicole Adam’s was truly amazing! She answers all my questions and got me in and out on time
Reply from Armco Credit Union 2024.01.23
Thank you for recognizing our member service, William. We strive to provide exceptional service and your feedback is truly appreciated!
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