Verified Company
My wife grabbed a pair of slide-ons and honestly the returns process was unbelievably easy — seriously, next-level service. I was so impressed I went and ordered some slippers and another pair of slide-ons for myself, and they turned up crazy fast. They’re absolutely AMAZING. Huge thanks to the whole team — your products are unreal and the service is hands-down the best I’ve seen in ages.
Feels like a slipper from Temu. I bought the slipper slide on. My feet slide inside all over the place while trying to walk. Hard to walk properly. They are two different colours too. Extremely disappointed.
Reply from Archline Footcare
Hi Jaynee, thank you for bringing this to our attention! What you have described sounds extremely unusual and it sounds like you may have received a faulty pair.
We will be reaching out to you directly to organise either a Replacement or Refund (depending on what works best for you).
In terms of the slippers themselves, we have a 30-day comfort guarantee so if the slippers don't fit or aren't suited to your feet, we are always happy to assist with a Refund.
Really sorry again to hear that you're having this issue but thank you for letting us know so we can assist with a happy solution.
We will be reaching out to you directly to organise either a Replacement or Refund (depending on what works best for you).
In terms of the slippers themselves, we have a 30-day comfort guarantee so if the slippers don't fit or aren't suited to your feet, we are always happy to assist with a Refund.
Really sorry again to hear that you're having this issue but thank you for letting us know so we can assist with a happy solution.
I have just called in at Knoxfield shop of Axign This is my 4th visit. The staff are amazing Nothing is too much trouble with them Each time I come here I buy. This time was 2 pairs of axign thongs and the fit and comfort is amazing. I would recommend if you see this store online and if you’re not sure of the comfort or sizing visit the Rushdale store to be sure of the comfort. They have a very big amount of styles for every age.
Im an incomplete paraplegic that walks. The Archline thongs create an arch for my feet that works even though i cant feel them. They never slip even on wet gloss tiles. had an issue with mine shrinking and Tamara from Customer service was only to helpful and replaced them. I can not speak more highly of the interaction between myself and Archline customer service. They seriously have stopped me falling over regularly. Although costly they are the best ever
