The guys that came out were nice and half hearty attempted honor the sale. The issue is the sales people will lead you astray. Make sure and nail them down to the very last detail. Don’t allow them to fast talk you because they will.
Mark, we have a signature on file from you agreeing to our $150 wash service which does not include a polish. I'm really not sure what you're wanting to accomplish with this review. Please remove this
Thank you, Kamryn — we appreciate your kind words! We're glad you had an excellent experience and look forward to serving you again. If you need anything in the future, we're here to help.
Troy2026.03.14
Did an amazing job, quick and fast.. truck looks great.
Thanks, Troy! We're glad you were happy with the quick turnaround and that your truck looks great. We appreciate the kind review and look forward to helping you again.
Kayla2026.03.12
we scheduled a service (basic wash and clean job) after we’ve just gone through a big move across the country with 3 small children. from the day we booked (i believe 2 days in advance or so) we did not hear from anyone so we just assumed the time would work. the night before my husband gets a text to reschedule the service later in the day which it totally fine i get it, who wants to wake up early anyways on the weekends. But the day comes and we get texts saying they’ll be later and later. an hour and a half later and someone shows up nonchalant. he tells us we purchased the wrong package and upsells as we did have pet hair and needed a steam job. our budget was $500 for a detail so although we were a little frustrated with the timing situation, we had no problem with paying for the other packages. My husband mentions that if he needs help putting the 3rd row seats down so he can clean the back, to let him know (our left side one is tricky sometimes). we said to let us know if he needs anything like a water or snack. he reaches out a few times just to show the difference in if we did not upgrade our package, what it would’ve looked like. after he finishes and leaves, i go to check the car out and when i flattened the 3rd row seats, it was still dirty and had pet hair all over it like it wasn’t even touched. Frustrating experience as it was our first time getting a full detail rather than cleaning it ourselves and that large part wasn’t thought about. besides that, i suppose the parts that he did clean were done pretty well on the interior, the exterior had dirt streaks in the back but not a huge deal. overall an okay job just not the best experience, had to clean the 3rd row myself afterwards.
We’re sorry we fell short; the late arrival, lack of communication, the unexpected upsell, and that the third row still had pet hair are unacceptable. We’re glad some interior areas met your expectations, but we understand how frustrating this was after a big move with three small children. We’d like to make it right with a complimentary re-clean of the third row and any missed spots or a partial credit if you prefer; please contact our service team using the number on your booking confirmation or by replying to the text you received so we can schedule it promptly. Thank you for your feedback, we will address this with the crew to improve our communication and consistency.
William Norman2026.03.12
Now I have the cleanest 2002 Honda Pilot. My friends were making fun of me for spending $400 to clean a $3000 car, but who’s laughing now?!
Thanks, William! We're thrilled your 2002 Honda Pilot looks its best and that the investment paid off. We appreciate you trusting us with your car and love that your friends are now jealous. Come back anytime—we'll keep it looking that good.
Paul Panzica2026.02.27
Great service, quick, courteous and responsive. Full 1 year coat applied and shining on my Lucid and Tesla. Signed up for quarterly maintenance to keep both the vehicles shining bright!!! Can’t go wrong with Archer Detailing
Thanks so much for the glowing review, Paul — we’re thrilled you’re happy with the one-year coat and that your Lucid and Tesla are shining. We appreciate you signing up for quarterly maintenance to keep them looking their best. Looking forward to keeping both vehicles in top condition and thanks for recommending Archer Detailing.
Tim Bosworth2026.02.22
Easy to book with, fast response, and really worked with my schedule. The guys showed up on time and did an amazing job! 4-year-old car, and now it looks brand new.
Thanks for the great review, Tim. We’re glad booking was easy and we could accommodate your schedule. It’s fantastic the team arrived on time and made your 4-year-old car look brand new. We appreciate the kind words and look forward to helping again whenever you need us.
Sean Gregg2026.02.22
The detailers did a very good job. They got my truck looking like I bought it yesterday.
Thanks for the great review, Sean! We're thrilled our detailers got your truck looking like new. We appreciate you choosing us and look forward to helping keep it that way.
Spencer Collins2026.02.20
Archer is the man and his company is the bomb dot com. Would recommend to anyone and everyone. If your in need of a detail this is the company to get it done!
Thanks for the awesome review, Spencer! We're thrilled Archer and the team exceeded your expectations and appreciate you recommending us to everyone. We look forward to taking care of your future detailing needs.
peter simunovich2026.02.17
We tried giving the company a chance to remedy the poor service, but instead they’ve chosen to ignore us. We had a dirty vehicle from two road trips with our children and hired to have it detailed, with adding on headliner treatment, pet hair, and steaming, all of which wasn’t done. The car was mediocrely vacuumed, most panels not even whipped off, windows streaks on every window, etc. Photos depict what took them 4 hours and they found acceptable for $387 service. We have multiple services done a year and have never had a business perform this poorly. This is a reflection of the owner, not the technician.
Response to 'Repones from the owner':
Incorrect on the first statement, my wife did not ask your technician to leave. You told your tech on speakerphone that he had 45 minutes to finish the job, whether the car was clean or not. We asked him after the phone call if he could do it in time, he told us that it wouldn't make a difference to the car and he agreed to leave instead. I have text message and receipt proof that you guys asked us about the head liner and pet hair, where we accepted them, and you then charged us for those (reminder that you guys didn't do the work but charged us). There is no disconnect here. You told your tech that you would call right when he left. You then charged my card roughly 2 minutes after getting off the phone with him and before ever attempting to reach us for a solution. I called you, your office, and your technician about 6 times total, 4 of those you guys sent me to voicemail. Only when I called from my wife's phone did your assistant answer and said you'd call me back - you never did.
As an owner , I’m never happy with getting a poor review or low quality work. I appreciate your honesty and candidness that will help strengthen our SOPs for service. I am however very confused because your wife asked my technician to leave when he was still touching up the areas you were concerned about. I’m also confused because head liner clean wasn’t purchased, but you declined our suggested services along with pet hair removal. I think there is a big disconnect in communication here. I hadn’t gotten a chance to even call you and you dropped a 1 star after your wife asked my technician to leave. What a fun experience for both of us !
Keith Over2026.02.03
Great Service, really good clean up job, looks brand new. Bert and Noah were awesome
Thank you, Keith. We appreciate the great review and are glad Bert and Noah did an awesome job and that the cleanup left everything looking like new. If you need anything else or would like future service, please don't hesitate to reach out.
Brent Gilmore2026.01.29
Noah and Bert did an amazing job on my truck! I had years worth of kid gunk all over the inside and the truck looks like it just came off the lot now. I will reach back out for another detail after my children ruin it again. 5 stars!
Thanks for the fantastic review, Brent! We’re so glad Noah and Bert were able to get your truck looking like new after years of kid gunk. We’ll pass along your kind words to them. We look forward to helping you again when it’s time for another detail.
Lori Williams2026.01.25
So excited to have my vehicle sparkle! The interior is so clean, especially my windows. Very happy
Thank you so much, Lori! We're thrilled to hear your vehicle is sparkling and that you’re happy with the interior and windows. It was a pleasure caring for your car and we appreciate you choosing us. We look forward to serving you again.
Serena Hayden2026.01.21
Noah did an excellent job with my car - after months of having a musky/moldy smell from a 5-gallon bottle of water spill that got deep into my carpets, he was able to remove it with the Ozone treatment! Highly recommend Archer’s for all your detailing needs!
Thank you, Serena. We’re so glad Noah could remove that stubborn musky smell with the ozone treatment and get your car smelling fresh again. We appreciate your recommendation and are happy to be your go-to for detailing needs. We’ll pass your kind words along to Noah and the team.
Callum Scott2026.01.07
Horrible company with very unprofessional booking and timeliness. (I don’t blame him as he is a kid) detail services were actually pretty solid but the company just needs to get itself in order.
Thank you for your feedback, and I’m sorry you experienced unprofessional booking and timeliness. We’re glad the detail work met your expectations. We take these concerns seriously and are improving our booking systems, scheduling, and staff training and oversight so this doesn’t happen again. We appreciate your patience and hope you’ll notice better organization on future visits; please reach out to our office if you’d like to discuss this further.
Jorge Rodriguez2025.12.29
They did pretty bad job on my truck paint finish after detailing. i've tried to contact them since 12/8/25 and no answer. I really don't recommend this company. I want my money back or fix paint finish.
We're very sorry your truck's paint finish after detailing fell short and that you haven't been able to reach us. We want to make this right — we will either refund your service or correct the paint finish at no extra charge. Please call the phone number on your receipt or our website or email the address on your receipt so we can prioritize your case. We will respond within 24 hours and arrange the refund or repair within five business days.
Mike Graham2025.12.06
Noah and Bert did an incredible job. Got my wife's SUV detailed for her birthday and they did such a good job that I contacted them again a couple weeks later to do my truck as well. Made the truck look brand new! I honestly don't remember ever seeing the chrome wheels sparkle like they do after Noah and Bert cleaned them up.
They did an excellent job and I will most certainly be reaching out again.
Thank you for your fantastic feedback, Mike! We’re thrilled to hear that Noah and Bert exceeded your expectations with both your wife's SUV and your truck. It's wonderful to know that the chrome wheels made such an impression. We look forward to serving you again in the future!
jayme morales2025.11.25
Our truck had coffee stains and years of children....Archers company did an AMAZING JOB! Our truck looks brand new inside! Highly recommend! They met this mother's clean standards!!! A+!!
Thank you for your fantastic review, Jayme! We're thrilled to hear that you were delighted with the transformation of your truck. It’s great to know we met your clean standards! Your recommendation means a lot to us, and we hope to serve you again in the future. Enjoy your like-new interior!
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