Melissa from Arbor Financial Group, along with Sandy, could not have been better. Melissa stayed in constant touch with us and provided excellent guidance and advice. Buying a home is extremely stressful and can be a nightmare, but the team at Arbor made it painless. From the initial call to closing, they have been wonderful. Thanks!
HIGHLY RECOMEND! John Gilles and his team have been so open and supportive throughout our refinance. Honesty and humility spoke volumes. The process was fluid and we actually closed at less cost than we anticipated! We chose John over 4 other options we started talks with and we are so glad we did! 😊
Ben and Chad were fantastic to work with. They took the time to walk me through every step of the process, helped me lock in a great interest rate, and made sure we hit my target monthly payment. Everything was ready to go well before closing, which made the whole experience smooth and stress-free. This was my second loan with Ben, and I’ll definitely be working with him again when it’s time to refinance.
Bill and Ryan were great. They were always available to answer any questions we had. They stuck with us through a lengthy search for a home, providing multiple pre approval letters. They continued to reach out to us during the ten months we were in a lease with an option to buy. As soon as the seller was ready to sell, they quickly got started in the escrow process. I highly recommend them to anyone.
Bill and Ryan were fantastic. Excellent communication and follow through! Everything was explained clearly and thoughtfully. 5 Stars minimum!
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for the great review, Kevin. We’re thrilled to hear that Bill and Ryan provided such clear communication and strong follow through throughout your experience. Making sure everything is explained thoughtfully and kept on track is exactly what we strive for at **ARBOR Financial Group**. We truly appreciate your feedback and your trust in our team.
Absolutely AMAZING service from start to finish with Chris and Brian at Arbour. I was out of options for my home loan when they came through for me! It was an easy and painless process compared to other lenders I have worked with. They kept me informed and updated every step of the way, and because of them, I got to give my kids their forever home today !!! Forever grateful. Thanks Chris and Brian !!!
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for sharing this, Stephanie. We’re truly grateful for your kind words and thrilled that Chris and Brian were able to step in and help when you needed it most. Knowing you were able to secure a forever home for your kids means everything to us.
Providing clear communication and making the process as smooth as possible is exactly what we strive for at **ARBOR Financial Group**, and we’re so glad that came through in your experience. Congratulations on your new home, and thank you again for trusting **ARBOR Financial Group** with such an important milestone.
Providing clear communication and making the process as smooth as possible is exactly what we strive for at **ARBOR Financial Group**, and we’re so glad that came through in your experience. Congratulations on your new home, and thank you again for trusting **ARBOR Financial Group** with such an important milestone.
This is the third loan I’ve completed with Jon Nalbandian, and once again he delivered exactly what he promised. He not only found the lowest interest rate I could find anywhere but also went above and beyond to explain every step of the process with patience and clarity. He took the time to answer all my questions about the loan package without ever making me feel rushed. The office staff supporting the loan were just as wonderful—professional, responsive, and incredibly easy to work with. After three great experiences, I can confidently say this team is truly exceptional. Five stars!
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for your continued trust and for sharing this incredible review. Completing three loans with Jon is a true testament to the consistency and dedication he brings to every client. We’re thrilled to hear he was able to secure such a competitive rate while taking the time to clearly walk you through every step of the process.
It’s also great to hear our team provided the same level of professionalism and responsiveness throughout. Delivering a smooth, transparent experience is exactly what we strive for at ARBOR Financial Group. We truly appreciate your loyalty and look forward to supporting you again in the future.
It’s also great to hear our team provided the same level of professionalism and responsiveness throughout. Delivering a smooth, transparent experience is exactly what we strive for at ARBOR Financial Group. We truly appreciate your loyalty and look forward to supporting you again in the future.
We had a great experience working with Arbor Financial Group when buying our home. We worked with Scott and Dave. From the beginning, their team was knowledgeable, responsive, and incredibly helpful throughout the entire loan process. They took the time to explain all of our options, answered every question we had, and made what could have been a stressful experience feel smooth and manageable.
The communication was excellent, and we always felt supported and informed at every step—from pre-approval all the way through closing. Their professionalism and dedication really stood out, and we truly felt like they had our best interests in mind.
If you’re looking to buy a home or need help obtaining a mortgage loan, I would definitely recommend Arbor Financial Group. They made the process straightforward and helped turn our goal of homeownership into a reality.
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for sharing your experience, Linnea. We’re thrilled to hear that Scott, Dave, and the team were able to make your home buying journey smooth, clear, and well supported from start to finish. Taking the time to explain options, maintain strong communication, and guide you through each step is exactly what we strive for.
It means a lot to know you felt confident and informed throughout the entire process, from pre approval to closing. We truly appreciate your recommendation and your trust in ARBOR Financial Group. Congratulations on your new home, and we’re always here if you need anything in the future.
It means a lot to know you felt confident and informed throughout the entire process, from pre approval to closing. We truly appreciate your recommendation and your trust in ARBOR Financial Group. Congratulations on your new home, and we’re always here if you need anything in the future.
Working with Christine and her team at Arbor Financial removed all stress, worries and inconsistencies that appear when dealing with lending. Her communication and orchestration of the surrounding parties involved gave me a ton of peace. Thank you Christine and Team Arbor!
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for your kind words, Daniel. We’re thrilled to hear that Christine and her team were able to remove the stress and bring clarity and consistency to your lending experience. Strong communication and seamless coordination are exactly what we strive for at ARBOR Financial Group, and it’s great to know that gave you peace of mind throughout the process.
We truly appreciate your trust and thank you for choosing ARBOR Financial Group.
We truly appreciate your trust and thank you for choosing ARBOR Financial Group.
I had a great experience working with Marc H. at Arbor Financial during my home buying process. From start to finish, Marc was knowledgeable, patient, and incredibly responsive. He took the time to explain every step clearly, answered all of my questions (no matter how small), and made sure I felt confident and informed throughout the entire process.
Buying a home can feel overwhelming, but Marc made it smooth and manageable. He was proactive, detail-oriented, and always kept things moving forward on time. I truly appreciated his professionalism and dedication to making sure everything went as smoothly as possible.
I highly recommend Marc H. at Arbor Financial to anyone looking for a trustworthy and supportive partner in the home buying process.
Reply from ARBOR Financial Group
2026.03.21
Thank you so much for your thoughtful review, Tiffany. We’re thrilled to hear that Marc provided such a knowledgeable, patient, and responsive experience throughout your home buying journey. Taking the time to clearly explain each step and keep everything moving smoothly is exactly what we strive for.
We’re especially glad to hear you felt confident and supported along the way, as that’s incredibly important to us at ARBOR Financial Group. We truly appreciate your recommendation and your trust in ARBOR Financial Group.
We’re especially glad to hear you felt confident and supported along the way, as that’s incredibly important to us at ARBOR Financial Group. We truly appreciate your recommendation and your trust in ARBOR Financial Group.
This will be my third time working with Josh and Arbor. Can't express my satisfaction and trust enough. These folks are friendly, professional, and patient and they walk you through the process and give you great information and confidence. Again, can't recommend enough.
Reply from ARBOR Financial Group
2026.02.11
Thank you, Don, for the 5 star review and for trusting Josh and the Arbor team again. Working with you for a third time truly means a lot. We’re glad the process felt clear, supportive, and informative from start to finish. We appreciate the recommendation and we’re always here whenever you need us.
Chad and Arbor Financial were so much more than helpful through the whole mortgage loan process. Chad has been an excellent guide, problem- solver, and communicator. I will recommend him to anyone looking for a hassle-free experience. Thank you so much!
Reply from ARBOR Financial Group
2026.02.11
Thank you, Chris, for the great review. We’re thrilled to hear Chad provided such a smooth and supportive experience throughout your mortgage process. Being a clear communicator and problem solver is exactly what we strive for, and we truly appreciate your recommendation. Thank you for trusting Arbor Financial Group. We’re always here if you need anything in the future.
Outstanding experience from start to finish. Mar Bui and his team (which includes Albert Ngo and Uyen Bui) went above and beyond to ensure that my real estate loan needs were addressed in a timely, professional and effective manner. I highly recommend Marc and his team for any real estate loan financing needs you may have. Thank you so very much, Marc, Albert and Uyen!
Reply from ARBOR Financial Group
2026.02.11
Thank you, Debbie, for sharing your experience. We’re thrilled to hear that Marc, Albert, and Uyen provided such outstanding support from start to finish. Delivering timely, professional, and effective service is exactly what we aim for, and we truly appreciate your recommendation. Thank you for trusting Arbor Financial Group with your real estate financing. We’re always here if you need anything in the future.
Great experience working with Roland Shar at Arbor Financial Group's Hawaii branch. What impressed me most was Roland's ability to find the right solution for my unique situation. He took time to understand my needs, tailored the loan accordingly, and secured me a great rate!
Roland was straightforward, encouraging, and made the entire process smooth and stress-free. I would absolutely work with him again, and highly recommend him. Thank you!
Reply from ARBOR Financial Group
2026.02.11
Thank you, Mike, for the wonderful review. We’re glad to hear Roland took the time to understand your unique situation and deliver a tailored solution with a great rate. Creating a smooth, stress free experience is always our goal, and we truly appreciate your recommendation. Thank you for trusting Arbor Financial Group. We look forward to working with you again in the future.