Above and beyond! They came out for a tune up, and a few weeks later we had some components fail. They came out again promptly and took care of everything. They always called with updates and communicated effectively. I always have such a great experience working with these guys and trust their recommendations. It is easy to schedule online and they have very knowledgeable employees. Thank you!
Reply from Apex Clean Air
2025.12.01
We are delighted to hear about your amazing experience! Your kind words about our informative and fast service mean everything to us. We appreciate your trust and look forward to serving you again. Thank you for choosing Apex Clean Air!
Wouldnt place noisy vacuum machine on covered front porch, claiming policy against it being outside. You should amend policy to allow.
Reply from Apex Clean Air
2025.12.18
Hi Bruce. Very sorry that this was a disturbance for you. We will definitely look into making the necessary changes for anyone who request the same thing going forward. Thank you for the valuable feedback.
I had no idea how badly we needed this service till our technician started sharing photos with me as he was moving along. Our tec was so nice. He almost felt like a member of the family. Even our 18 month old granddaughter (who is afraid of strangers) liked him. Our tec was very thoughtful, clean, friendly and communicative. Although he was quiet, the machine was loud 😂. I hadn’t expected that. Best part was when it was over, the air quality was SO obvious. I wish I had the service years ago. I forgot to mention, our technician’s name was John (Jameson?)
Our technician was very professional. I think he did a great job.We were sold on additional work beyond what we initially agreed to, but it was work that really needed to be done. I think it was a good investment.
My only complaint is that I don't think they cleaned my dryer vent, even though I was told that was includes in the price i initially agreed to.
Today was an amazing HVAC lesson! I learned a lot in the short time the technician was here. I’m very thankful.
Reply from Apex Clean Air
2025.12.17
We are delighted to hear you had an amazing HVAC lesson! It's wonderful that our technician could share valuable knowledge during the visit. We appreciate your openness to learning and are glad the experience was educational. Thank you for choosing Apex Clean Air!
Ryker (Apex technician and air purification expert) did a great job! I would highly recommend!
Reply from Apex Clean Air
2025.12.17
We are ecstatic to hear about your positive experience with Ryker! We appreciate you highlighting his expertise in air purification and quality service. Your recommendation means everything to us. Thank you for choosing Apex Clean Air!
Came out and did a revamp of our April air drainage because it was not draining properly. Great job, we'll done!
Reply from Apex Clean Air
2025.09.30
We are delighted to hear our technician ensured your hot water was working properly before leaving. We appreciate your noting how he identified the cycle issue and took care to resolve it completely. Thank you for choosing Apex Clean Air!