Thank you for your wonderful feedback! It’s fantastic to hear that Paul provided great service for your yard. We appreciate your support and look forward to continuing to meet your lawn care needs.
Thank you for the positive feedback! We're so glad to hear that Paul provided you with excellent service for your weed control. Your satisfaction is important to us, and we appreciate you taking the time to share your experience!
P2025.12.11
Paul is the best...he always checks to see if I'm happy and he works tirelessly until I'm satisfied
Thank you for the wonderful feedback! It’s fantastic to hear that Paul has made such a positive impact on your experience with us. We truly appreciate your recognition of his dedication and commitment to ensuring your satisfaction. Your support means a lot!
Customer Service is rude, treatments are ineffective
Despite diligently following the advice of their technicians—including adjusting my watering schedule—my lawn has not achieved the expected level of health. I continue to observe numerous patchy areas, some attributable to shade from trees, and others without any clear explanation. They blame it on you, for watering schedule, different kinds of weeds etc. Cancelation is a hassle also.
Hi Shailja, Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with us didn't meet your expectations.
We understand the frustration around lawn results and communication. Lawn health can be influenced by several factors—shade, soil conditions, watering patterns, and seasonal stress—but it is always our responsibility to explain those clearly and support our customers through the process. We apologize if that was not your experience.
We also regret that the cancellation process felt difficult. Your account has been fully cancelled, and no further outreach will be made.
We appreciate the opportunity we had to service your property and will use this feedback to continue improving. Thank you
Sonya McCain2025.12.10
They are lazy and inconsistent with staff. Weedex showed up at 1206 left at 1210, video proof.
They managed to treat the front yard.
Then emailed saying the dogs were out in the back yard. My dogs were inside but I guess they had a 5 minute window to complete a yard.
Anyone have lawn service recommendations???? Weedex is not trustworthy.
Hi Sonya, thank you for taking the time to share your concerns. We’re very sorry to hear about your experience.
We attempted to locate your account so we could review the visit in detail, but we were unable to find a customer name in our system that matches the information in this review. It’s important to us that we fully understand what happened and address it properly, so we would appreciate the chance to get the correct account details.
Our technicians are trained to apply treatments efficiently and thoroughly—most standard-size lawns are treated at a calibrated rate of 1,000 sq. ft. per minute, which can make the service appear quick on video even when performed correctly. Still, we never want anyone to feel uncertain about the quality of their service.
Your notes on communication and consistency are also important to us, and we want to ensure they’re addressed appropriately.
Whenever you’re able, please get in touch with our office at (972) 727-9207 so we can look into this directly and make things right.
Thank you for the wonderful feedback! We're delighted to hear that Paul's punctuality and professionalism made a positive impression. Your appreciation means a lot to us!
Thank you for the fantastic review! It's wonderful to hear that you found our team professional and personable. We strive to provide the best service possible, and your feedback means a lot to us.
Thank you for your kind words! It's great to hear that Danny's communication and follow-up have made a positive impact on your experience. We appreciate your feedback and are glad you’re satisfied with our service!
Julie Marrero2025.12.05
Regan B. serviced my lawn today. He was friendly, informative, and helpful. Regan took the time to answer my questions and provide suggestions. Thank you Regan.
Thank you for your wonderful review, Julie! It’s great to hear that Regan provided such friendly and informative service while taking the time to answer your questions. We appreciate your feedback and hope you enjoy your lawn!
Thank you for your positive feedback, Matt! We're glad to hear that your questions were thoroughly answered. If you ever need more assistance, feel free to reach out.
Thank you for your positive feedback, Sandy! We're pleased to hear that you found Justin knowledgeable and friendly. It’s great to know our team is making a positive impact on your experience. Your support means a lot to us!
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