We have a service contract with Anchor. They push us to make appointments to get periodic maintenance included in the contract, which is Good! The technician came out on time, did a thorough job, taking pictures of what he did and of any concerns he found. No pressure to spend more or replace the system, which we have experienced with other companies. Very happy!
Reply from Anchor Heating and Air
Thank you so much, John! We are so glad to have you in the Captain's Club and grateful we get to take care of you and your home. Your kind words mean the world to us!
I called just to get an opinion on the ventilation in my apartment and the lady I spoke to was very helpful. Thank you for taking the time to help. I greatly appreciate it!
Reply from Anchor Heating and Air
Thank you so much for your kind words! We're so glad you had a great experience with our team!
Anchor Heating and Air once again surpassed our expectations. Their preventative maintenance program is very affordable and they make sure your HVAC is up and running for the season. I’d like to give a shout out Brandon. Great guy and a true professional. Thanks again.
Reply from Anchor Heating and Air
Thank you so much, Ken! We love hearing about our techs and we agree that Brandon is pretty great. Thank you for your continued trust in Anchor!
Anchor heating and air came out and cleaned my dryer vent- it was clogged big time - jack the technician was awesome - explained everything- went on roof and and in the house to clear everything and also provided information on other services. I will be calling Anchor in the future for. Jack really was knowledgeable and went above and beyond - great tech and personable
Reply from Anchor Heating and Air
Thank you so much for this awesome review, Rob! We are so glad to hear that Jack was able to get your dryer vent cleaned out and provided great service. We look forward to taking care of you and your home in the future!
This is the second time that we have worked with Kevin, and he is extremely knowledgeable and spoke in terms that I could understand and very honest.
Reply from Anchor Heating and Air
Thank you for your review, Elizabeth! We love to hear that you had another great visit from Kevin. He's the best!
Ryan was very knowledgeable, able to answer my questions, respectful in my home and did an excellent maintenance service.
Reply from Anchor Heating and Air
Thank you so much, Mary! We are so glad that you had such a great visit from Ryan, thank you for taking the time to shout him out!
Jeffrey did an excellent job providing the maintenance for my HVAC system. He was very thorough and more than happy to answer all of my questions.
Reply from Anchor Heating and Air
Thank you so much, Karen, for your kind words about Jeffrey. We're so glad he was able to provide you with great service.
My technician Jorden was very professional and explained everything he did today. This company was referred to me by Hank Simon and glad he did. I would recommend this company.
Reply from Anchor Heating and Air
Thank you so much Ruffie! We are so glad you had a great experience with Jordan, we sure are lucky to have him on our team. Thank you for choosing Anchor!
Excellent work done quickly and at a fair price.
Reply from Anchor Heating and Air
Thanks so much for the kind words, Adam!
Daniel really helped me understand my system and keep it in good running shape as long as possible.
Reply from Anchor Heating and Air
Thank you so much for your kind review, Dana! We're so happy that Daniel was able to help educate you on your system and keep you comfortable in your home!
If I could leave 10 stars for Anchor Heating and Air, in Charleston,SC - I would!
The service and professionalism of the staff is outstanding.
Install Manager Graham solved a complicated leak situation after the new unit was installed, which was not related in any way to the new unit install but kept the system from working.
Graham didn’t stop until he found the leak, repaired it, started up the new unit and confirmed it was working. His positive attitude, calm demeanor and frequent updates were invaluable.
Anchor Heating and Air puts quality and customer service as #1 priority. I highly recommend this company.
Reply from Anchor Heating and Air
Wow! Thank you so much for this amazing review, Lynn! We are so glad you had such a great experience with our team and Graham. He is truly an incredible member of our crew and we are lucky to have him. We're happy to hear that you are now enjoying your new system and staying comfortable in your home as the summer heat approaches! Thank you for your choice and trust in Anchor!