Verified Company
The instant we entered the store, Anabel greeted us like family. She has an eye for detail and assisted in picking a beautiful rug that i will be a family heirloom. Delivery was exceptional. We can’t wait to work with Anabel and her team again.
Reply from Anabel's Oriental Rugs
2026.05.11
Thank you Andrew it was a pleasure meeting both you and Alaina!! I look forward to seeing you two soon! Enjoy your beautiful new rug!!
My wife and I decided it was time for a new rug so we called Annabel’s. When we called it was about an hour before closing, Lauren answered and I told her what we were looking for but I knew by the time we drove there we wouldn’t have much time to look but Lauren was patient and stay after closing time to make sure we was satisfied with our purchase. Very good experience!
Reply from Anabel's Oriental Rugs
2026.04.18
Hi Kenny! Thanks for the wonderful review! You guys were a pleasure to work with, so glad you had a pleasant experience. Come back and see us! -Lauren
Wow! Exceeded expectations with my whool rug cleaning! With 4 pets things can get dirty quickly. My rug looks brand new! Thank you!
Reply from Anabel's Oriental Rugs
2025.12.27
Thank you so much for the wonderful review! We’re thrilled to hear your rug cleaning exceeded expectations and looks brand new again—especially with four pets in the mix! 🐾 It was truly our pleasure, and we appreciate you trusting us with your rug. We look forward to helping you again anytime.
I am so impressed with Anabel’s. The woman I worked with was amazing.
I took in a piece of the fabric on my sofa thinking I needed a solid type of rug. My sales woman immediately walked to a pile of rugs, flipped up a few and said ‘ this should work’. Lots of color and it’s perfect.
It is true, don’t order on line - go to Anabel’s.
Reply from Anabel's Oriental Rugs
2025.11.01
We’re so grateful for your thoughtful review! Our team takes pride in making the rug-buying process smooth, inspiring, and enjoyable. Thank you for trusting us with your home — it means the world to us!
Absolutely loved working with the team at Anabel’s! They really listened to what I needed, stayed within my budget, and made the whole process feel effortless. Delivery was top-notch—white glove all the way. I’d highly recommend them to anyone who wants to see, feel, and test out a rug in their space before buying. Great selection and even better customer service.
Reply from Anabel's Oriental Rugs
2025.10.23
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear you enjoyed your experience with our team and that we could help you find the perfect rug within your budget. Providing a seamless, white-glove experience from start to finish is always our goal. We truly appreciate your recommendation and look forward to welcoming you back to Anabel’s Oriental Rugs anytime!
Warm regards,
Anabel & The AOR Team
Warm regards,
Anabel & The AOR Team
After searching all over Louisville, we landed at Anabel's. The service her entire staff provides is unmatched. Dixie was incredibly helpful and patient during our search. The rugs are pieces of art and I’m so grateful we found the perfect one! Thanks again!
Reply from Anabel's Oriental Rugs
2025.09.16
Hi Rhonda, thank you for your kind words and review! The rug you selected is amazing and we hope you love it for many years to come! Please come back to see us if you need anything else! Take care.
We had a large (9×12) carpet cleaned by Anabel's. Dixie at the showroom was so kind and accommodating! We were able to schedule the delivery within days after the cleaning was finished.
The delivery crew handled the heavy carpet effortlessly! They also carefully centered the carpet and replaced an awkward piece of furniture. They were right on time!
This is the third time Anabel's has delivered excellent service.
I recommend them without hesitation and will absolutely return when the need arises.
Reply from Anabel's Oriental Rugs
2025.06.18
Hi Liz!
Your room and the rug look amazing! Great job putting everything together. Thank you for your kind words and taking time to send your feedback. It was lovely working with you both!
Your room and the rug look amazing! Great job putting everything together. Thank you for your kind words and taking time to send your feedback. It was lovely working with you both!
Amazing experience! Annabel and her staff make the experience of choosing the perfect rug very easy. Beautiful choices !
Reply from Anabel's Oriental Rugs
2025.06.09
Hello Monet,
It has been so nice to work with you! Thank you for sharing your experience with us. We appreciate you shopping with us and look forward to helping you in the future. Thanks again!
It has been so nice to work with you! Thank you for sharing your experience with us. We appreciate you shopping with us and look forward to helping you in the future. Thanks again!
our Persian rug endured flood water and was not looking so good. The team at Anabel’s was wonderful from the cleaning to the pick up! The rug looked great! They tidied up the fringe and cleaned it in just a few short weeks. Thank you for waiting for me, when I was stuck in traffic!
I truly appreciate you all!
Reply from Anabel's Oriental Rugs
2025.05.30
Hi Cheryl, thank you so much for your feedback! We are so happy that you are pleased with our service! Thank you for taking the time to leave a review. We hope to serve you in the future.
I have know Anabel for over 20 years and we have bought several rugs from her over the years. She is always very helpful and very insightful in helping us select a rug. I can not imagine buying a rug from anyone but Anabels Oriental Rugs.
Reply from Anabel's Oriental Rugs
2025.05.16
Donna, it has been a pleasure helping you over the years. it has been a privilege to be part of your home and your life over the past 20 years. From the very first rug to the latest project. Thank you for being such a special part of this journey:)
I am definitely a fan of Anabel’s and have purchased a number of rugs from the store over the last few years. Anabel’s offers an amazing selection of high-quality rugs in a wide range of styles and colors – everything from traditional to contemporary. I’ve found the staff to be consistently friendly, knowledgeable and helpful but never pushy – allowing you plenty of time to browse but offering great advice and attention when needed. When I found the perfect rug but in the wrong size, Anabel’s arranged to have the rug made in a custom size to fit my space. When I liked a rug but wasn’t sure if the colors were right, Annabel’s allowed me to take it home on trial to see how it looked in its intended space. Annabel’s does everything possible to help you find a rug that you are happy with and will enjoy for many years.
Reply from Anabel's Oriental Rugs
2025.04.29
Thank you so much for your kind words! We appreciate you taking the time to share your experience. You have been a wonderful client to work with over the years. You took the time to look and try many different rugs in your home and your selection is just amazing! Thank you for being a great client and we look forward to seeing you again soon!
I went in to Anabel's expecting to see rugs with crazy-high price tags -- I was pleasantly surprised! Anabel and her staff were so helpful in making selections which matched my taste and furnishings. I have since bought two perfect rugs at two perfect prices.
Reply from Anabel's Oriental Rugs
2025.05.01
Hi Rob, thank you for your kind review. So glad you found 2 rugs for your home that you love! We enjoyed helping you and hope you come back to shop with us if you need any more rugs! Thank you!