Amwell Driveways did an first class job on my new driveway . The team were professional, skilled, and clearly take real pride in their work. The driveway looks great and beautifully finished. The job was scheduled for three days but finished in two as bad weather was coming. At first on the second day there were five people working. The experience was smooth from start to finish. I’m very impressed and would recommend them to anyone looking for quality workmanship.
Pleased with the service Amwell provided for our new Resin Driveway. The pre sales was efficient and the details were mapped out exactly and the process explained. The construction team were efficient and polite. Several months later now everything still looks great.
Absolutely over the moon with our new driveway! What a transformation 😍 The team have done an amazing job from start to finish and we couldn’t be happier with the finished result. The attention to detail is fantastic and it looks even better than we imagined. Thank you so much to the whole team – would definitely recommend! 👏🏼🏡
Amwell presented themselves as a premium resin driveway installer and we were initially very impressed. The driveway looked excellent when completed and the prominently advertised 10-year guarantee gave us confidence that we were making a sound investment.
Unfortunately, within around 18 months, defects including movement and cracking began to appear.
What has been most disappointing is not just the defects themselves, but Amwell's response.
Despite repeated attempts over the last 18 months to have the issues addressed, they remain unresolved. Rather than taking ownership of the problem, Amwell has attributed responsibility to the contractor they engaged to carry out the resin installation, despite our contract being with Amwell.
During this period, Martin has not visited our property to inspect the defects personally, despite being fully aware of our concerns. He has taken every opportunity to avoid taking accountability for his company’s work. He is virtually impossible to contact, and when reached just makes excuses and failed promises.
Given the prominence of the 10-year guarantee in the sales process, we expected a far greater commitment to understanding and resolving the issues.
The guarantee was one of the main reasons we chose Amwell. However, when problems arose, the level of support and accountability we received fell well short of the expectations that guarantee created. Based on our experience, the practical value of the guarantee has been worthless.
The driveway initially looked very good, but the combination of unresolved defects, poor aftercare and a lack of ownership of the problem means I cannot recommend Amwell with any level of confidence.
This is a very professional and reliable company. The project was completed on time with no fuss. As a satisfied customer I would definitely recommend them.
Amwell Driveways did an outstanding job on both my new driveway and the back fence. The team were organised, skilled, and clearly take real pride in their work. The driveway looks superb and the fence is solid, straight, and beautifully finished. Everything was completed on time and the whole experience was smooth from start to finish. I’m genuinely impressed and would recommend them to anyone looking for quality workmanship.
We are really pleased with our new resin and porcelain patio in our garden. It was finished to a really high standard. The team, who were very punctual and professional, worked hard and cleaned up really well after themselves when the work was done. The whole operation was very smooth from Paul initially coming round to discuss the options and provide a quote, to Martin managing the team over the five days that they were there building our new patio.
After my experience, I would highly recommend Amwell Driveways.
The team were professional from start to finish, extremely clean and tidy throughout the project, and always considerate of our home and neighbours. The workmanship and attention to detail really stood out. I wouldn’t hesitate to recommend them.
Fantastic company to work with. Martin and his team provided excellent customer service, design guidance and support throughout with a great quality driveway delivered on time and on budget. I would highly recommend.
Very pleased with our new resin bound driveway. From initial contact, through discussions and quote, to the completion of the work we found Amwell Driveways and everyone who worked for them excellent. We highly recommend them.
We spent almost 12 months researching and reviewing Driveway Resin suppliers locally, came up with Amwell Driveways as an all out best deal - we are truly impressed and grateful that we did, fantastic job throughout by a true professional team who knew exactly how and why they were chosen- would have no problem in recommending them to anyone out there looking for a new resin driveway that would and will be the envy of the neighbourhood-
We approached Amwell to do a design and deliver landscape project for our house. The work involved stripping the existing area of overgrown trees, lawns and block paving drive from the front and back of our house. These were replaced with a resin-bound drive , new patio, lawns and beds ready for planting.
The design work was carried out by Paul Williams from Amwell. He is a highly experienced and knowledgeable professional who was able to offer us advice and insights to achieve a better result and avoid costly mistakes. He was not at all pushy and there was no hard sell. Perfect.
The work was done in less than 2 weeks and to a very high standard. We are delighted with the end result and have no hesitation recommending Amwell.
I had a resin driveway done at the end of last year (4 months ago). Here is a list of things that have gone wrong with it so far:
1.The rainwater drain wasn't reconnected, or it shattered/disconnected whilst using the digger. Before laying the resin they should have checked that it was in good order. This left my house at risk of subsidence, but instead of dealing with the problem they sought to cover it up - it cost me nearly £5k to rectify with a third party as they refused to comeback and sort the problem out.
2 . My driveway is on a slope and they raised the level above the damp course of the house. Despite being permeable, on a heavy rainy day the bricks will absorb the rain and damp will rise into the house.
3. The channel drain that runs along the front of the house has a hole bored into it, the water that runs through that hole isn't connected to the soak-away so the soil around the house is getting softer
4. They initially raised the area from the front doorway so high that they covered half of the air brick. This meant water could get underneath the house which would eventually rot the timber. They tried to mitigate that by leaving an unsightly brick over the air brick (they later corrected this by opening a small channel in the resin)
5. I had new walls built along the front of the house with engineering bricks on top. The brickie left cement on them and they didn't come back for nearly 10 days. They then had to use brick acid to clean the cement off which ultimately damaged the bricks
6. I had side walls that I share with my neighbours rendered and coping stones placed on top. The cement work for the coping stones was extremely sloppy, they tired to send someone back to make it look better but he didn't have it in him. I then had to pay a separate builder to come and tidy up the cement work, and also to fill in all the gaps on the edging stones with jointing compound.
7. A day after they rendered my walls it poured down with rain ruining the look of the walls. Nobody has come back to address that either.
Despite getting a referral to use Amwell from someone local to me, I totally regret it. I believe if Martin had run the job, it would have been a better outcome but he seemed to delegate everything to his younger brother, Edward, who clearly wasn't experienced enough for the job.
Absolutely delighted with the end result! From the initial design with Paul to each stage of the build, the process was outstanding. The teams were friendly, efficient, and highly professional, all expertly coordinated by Martin, who checked in with us daily. A fantastic experience from start to finish - highly recommended!
Verified Company
