AMI Group of Companies

AMI Group of Companies Reviews

Excellent rating
5.0
1362 reviews Verified
%title%

%offer%

Reviews (1288)
Verified
Best Trip ever with AMI Travel and Tours We are having so much fun here, thanks to AMI. The level of care, concern and commitment we have received from AMI Travel from leaving Johannesburg up to our arrival in Turkey is exceptionally excellent. We have never been treated this way by any Travel Agency. We got updated regularly through WhatsApp, constant follow ups on our daily activities, Driver taking us for all our excursions and bringing us back to our Hotel. Everything is just amazing, we won't lie. AMI Travel and Tours is making Traveling more fun and amazing. Can't recommend them enough. PS: Communication with them from the beginning was very terrible, but at the end, we are having the best trip ever.
Reply from AMI Group of Companies 2024.04.19
Dear Opoku, we're thrilled to know your trip was excellent and fun, thanks to our dedicated team. We're glad communications improved and became more reliable. We're excited you highly recommend AMI's efficient and effective service. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. Thanks, Customer Satisfaction Team AMI Group of Companies.
Tebogo Zulu
South Africa | 2024.04.19
Verified
Excellent Team and Company We have found the team at AMI Travel to go above and beyond to ensure that the client is treated with respect at every interaction whether by whatsapp or live chat. The responses are easy to understand and articulate options if applicable. They do provide excellent service at all levels. Thank you for working so hard during very challenging times to achieve amazing results. Our Vacation wouldn't have been as amazing as it was without AMI Travel and Tours. Highly recommended.
Reply from AMI Group of Companies 2024.04.19
Dear Tebogo, We're thrilled to hear such good feedback. Your praises make us excited and inspire us to keep up the efficient, reliable work. We're glad you found our service excellent. Highly appreciated! Thanks, Customer Satisfaction Team AMI Group of Companies
Adrina Reddy
South Africa | 2024.04.19
Scammers!!!! Do not trust this agency. Booked for my mum and her sisters. They have not given my refund since October 2023. Filled in all the paperwork and send in all the documentation. No response!!!!

Date of experience: 05 October, 2023
Reply from AMI Group of Companies 2024.04.19
Dear Adrina, we're truly sorry to hear about your experience. Our commitment to reliability and efficiency is paramount. Please contact our customer service for assistance with the matter. We're excited to make this right for you. Thank you. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. Thanks, Customer Satisfaction Team AMI Group of Companies
Verified
AMI Travel and Tours is the best Travel Agency Our experience with AMI so far had been great. From the beginning, I was very scared to book their Cairo package, especially how affordable it was. My husband, was the one who did the research and later told me, we can make the booking, there's nothing to be afraid of, everything he saw online was normal like any Travel Agency. I was still skeptical, so I asked him to book only for he and I. I am honestly, hurt that we couldn't come with the kids, because AMI handled everything very professionally for us. Their constant follow-ups, and updates are insane. From the Airport to the Hotel, was fantastic. Upon arrival at the Hotel, a wine in the room, with a mini buffet specifically prepared for us, due to our arrival time, just for us to have something to eat before going to bed. My Consultant Tanaka really planned this trip like she was coming on it. Everything is well organized, arrange and on point. I can't think of a better and well organized vacation then this. It's absolutely amazing. We are just in day three of our vacation, but have already booked two additional trips this year with Tanaka. We will explore the world, with AMI Travel, they are really affordable.
Reply from AMI Group of Companies 2024.04.18
Dear Mazibuko, We're excited that you found our services excellent and efficient. We're glad to be your reliable travel partner. Your recommendation is highly appreciated. The team, especially Tanaka, is thrilled to hear such good feedback. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. Thanks, Customer Satisfaction Team AMI Group of Companies
Verified
From Paris, thanks to AMI Travel and Tours Visiting Paris became a reality with AMI Travel and Tours. Their Consultants are very respectful and knowledgeable. From our first encounter with them on Whatsapp, to our Visa Applications, securing our visas, and getting our tickets, everything went smoothly. We can't wait to visit Disneyland Paris this weekend, as part of our free excursions tickets. AMI Travel and Tours, is really making traveling not just affordable, but giving you the opportunity to explore. We have so much fun over the last three days and the fun keeps on getting better everyday. I love AMI Travel and Tours. My family Love AMI Travel and Tours. We Love AMI Travel and Toursssssss
Reply from AMI Group of Companies 2024.04.18
Dear Steyn, we're glad to hear that your experience with us went so smoothly! It's great to see our team's dedication to providing excellent and efficient service being recognized. We're excited for your visit to Disneyland! 😊 Despite us being eternally grateful, you're also letting... Thanks, Customer Satisfaction Team AMI Group of Companies
Verified
Finally in Canada. Thanks to AMI Group AMI Group, a one-stop shop for our international aspirations. This is due to the fact that the staff is exceptionally knowledgeable and seasoned. They consistently provide updates on the various options at our disposal and the developments occurring in the immigration process. They exert appropriate pressure on us to ensure that we do not overlook any opportunity that we may come to regret later. However, I would like to emphasize to all that AMI's role is limited to providing guidance and support. While they will assist in clarifying the process and keeping you informed, you are ultimately responsible for completing the necessary documentation and other related tasks. (You need to submit required documents, don't expect them to rush around universities to get transcripts, ECA, etc for you). They will maintain your profile active and available for pickup by handling profile submission and other immigration-related tasks after you have submitted the required documents. In conclusion, when compared to the majority of reputable consultants, AMI Group simply dominates this endeavor. Regarding my individual experience, I was initially allocated Trokon; thereafter, in October 2023, I believe Tanaka assumed the role of my personal account manager. She has demonstrated exceptional and remarkable performance in her profession. One aspect that I particularly admire about her is the persistent manner in which she follows up with the client, persisting even in cases where the client fails to provide punctual responses. She has been promptly notifying me of any new processes or tasks that I am required to complete in relation to them. Her responses to my emails and WhatsApp communications were consistently prompt. She clarifies and explains everything with great patience and ensures that I have fully grasped it. Due to her assistance, I was able to obtain my Canadian PR via the Express Entry System and am writing this review from Canada today. AMI Group comes highly recommended for your Canada PR needs.
Reply from AMI Group of Companies 2024.04.18
Dear Ennett, thanks for your kind words. We are glad to learn that you had an excellent experience with AMI Group. Your recommendation is highly valued. We're excited you found our services reliable, efficient, and above all, effective. 🎉 Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Maseko M
South Africa | 2024.04.18
Verified
perfect Perfect, easy to book and got the tickets easy and cheaper than other.
Reply from AMI Group of Companies 2024.04.18
Dear Maseko, We're thrilled to hear about your excellent experience. It's good to know you found our service efficient and reliable. We're glad you're recommending us and we look forward to serving you again! Thanks, Customer Satisfaction Team AMI Group of Companies Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
Paul A.
Paul A.
2024.04.18
Verified
Very easy and cheap booking It was easy to book with AMI Travel, and was good value too. We went on our trip and came back easily.
Wood L
South Africa | 2024.04.16
Verified
Total experience was great Booking was easy. Package was very affordable. Changes where easy Boarding was quick and efficient. Staff was very courteous and friendly
Reply from AMI Group of Companies 2024.04.16
Dear Wood, We're thrilled you had a great experience with us! Your commendations about our friendly, efficient staff and excellent services make us very glad. Thanks for recommending us and for your efficient review. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. Thanks, Customer Satisfaction Team AMI Group of Companies
Langa
South Africa | 2024.04.14
Verified
Affordbale and easy booking process The experience is easy, quick and saves me near if not more than 50% for trips booked with other Travel agencies. My Vacation was as expected, and look forward to more vacations with AMI.
Reply from AMI Group of Companies 2024.04.14
Dear Langa, We're excited to hear about your excellent experience! It's fantastic that you found our booking process easy and efficient. We're glad to have saved you some money too! We eagerly await your next vacation with us. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Verified
Positive experience towards my Australia PR. I had a brilliant experience in my Australia PR process through AMI Group. Tanaka helped me especially in clarifying every moment detail and made my processing smooth. She is very inviting and expert in responding to every one of my queries
Reply from AMI Group of Companies 2024.04.09
Dearest Sibiya, we're beyond excited and glad to know your journey to Australia PR went smoothly with our expert guidance. Your recommendation validates our commitment to being reliable, efficient, and effective. 💫 Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. Thanks, Customer Satisfaction Team AMI Group of Companies
Aleksandr N.
Aleksandr N.
2024.04.03
Verified
Easy Visa Process Easy Visa Process. Highly recommended. Will definitely be using them again.
Petrus S
South Africa | 2024.03.31
Verified
Very efficient service...and affordable I booked multi-city trip including Hotel (Amsterdam, Paris, Rome and Dubai) for a family of four with Tanaka, from AMI Travel South Africa. I had never booked with them before, so was unsure what to expect. Tanaka was extremely efficient, getting back to us within 24 hours, and tickets issued within 5 days of making full payment. Booking a a multi-city ticket can be complicated and not easy to do on the airline sites....booking with AMI Travel took away the stress and also saved us about R58,000 compared to going direct with the airline or other Travel Agencies that quoted us. I will be using them for our next multi-city vacation and would recommend this company highly.
Ntuli
South Africa | 2024.03.28
Verified
Germany Job Seeker Visa Approved It was a very good experience with AMI team for my Germany Job seeker Visa right from the beginning till end they had been very supportive with proper guidance with appropriate inputs might be related to the Visa interview/Job Marketing Etc. Once again am very thankful to AMI Group team for their time and support during my visa process and helping me to obtain the desired outcome. I am also very thankful to Trokon in preparing me for the visa interview which made the Visa approval very successful.
Anthony Y.
Anthony Y.
2024.03.26
Verified
Delay in awarding scholarship and not sufficient information about the reasons of delay The worst thing ever happened to me in my life, most especially with the financial difficulties, trying to find a better opportunity to change my life.
Verified
Rahim has been truly helpful in finding the right flight schedule for us. We had a good and positive experience with Rahim as first timers. We got everything we paid for, and he's constantly checking in on us daily, ensuing we are ok. He even asked if the hotel is comfortable for our stay, if not, he would upgrade our room, or get us a different hotel, at no extra cost. He provided us fee transport yesterday, for one of our sightseeing. He's like our personal travel assistant. His professionalism, patience and good customer service is highly commendable. However, few times I had issues with his communication and got disappointed, as he took days to reply to my messages. I will have to point that out, but his 5 star is well deserving, because his poor communication never harm us in anyway. I have already booked 2 more holidays, and of course, I am going with Rahim again as my Agent. Try him out, you might regret the communication, but you will never regret the trip. Thanks Lovemore
Reply from AMI Group of Companies 2024.03.26
Dear Lovemore Khumalo , Thank you for choosing the AMI Travel and Tours a subsidiary of the AMI Group of Companies as your desired service provider. We're excited to hear about your excellent experience with Rahim! Your kind words are a testament to his reliable and efficient service. 🌟 We're glad Rahim could contribute to your memorable trip! Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Mohammad H.
Mohammad H.
2024.03.25
Verified
AMI GEOUP is deceiver Good reviews can be bought. Negetive reviews are genuine. I read a review of any company I judge thru the negetive reviews. Because you can find truth from the comoany response to negetive reviews. AMI groups or travel & Tours. Not exactly what they say they are. So many people got scammed by in my knowledge. Nkt to mentioned i am also one of them. After make my payment in January the communicating agent Rahim totally disappear ignoring my messages. (By the way Thar's a fake name) When I got hold of another agent name Mariamme (don't evwn know if that's a true name) She then told me Rahkmmis nkt available. And i can't get my booking because as per company policy bookkng can be made 30 days after the payment. Thwn why would Rahim asked me to make payment where he knew my booking date. Anyway i have requested for refund. And it goes with rocky boat, they so many ghost rules and policy till now i never got to know them. So after i have been followed all there ghost rules and terms, niw i a exactly standing on the point when my refund need to done. Guess what, they have diaappeared again. It means, keeping me waiting for 36 working days for my own money which they have taken from me by deciving. (but for booking mkney nweded to paid instantly if you are a different bank). Now there e-mail, there agent all quiet. You don't even know who to contact.
Anna Cloete
United States | 2024.03.23
Verified
I am such a fan of AMI Travel and Tour. When something goes wrong, they fix it immediately. Our flight got 8 hours delay, which would have affected our arrival time for my daughter’s wedding. I communicated with Tanaka and was so much frustrated because we had no other option, then to wait. After my call with Tanaka, about 13 mins later, she called me back on WhatsApp to tell me that, she just booked me on the next available flight to New York, on Virgin Atlantic, so I need not to worry. I was shocked, and asked her what the cost was, she said no, it was on the company I shouldn’t worry about that. They will claim the compensation directly from the airline for the delay and inconvenience. I was like, really, because no Travel Agency has done that for me before girl. Even the group I was with, when I told them my Travel Agency, booked me on the next departing flight for free, they all immediately asked me for me travel agency name and started googling lol, because it was surprising to everyone. At that moment, I felt so proud of myself, and said to myself, yeh, I am dealing with the best travel agency in the world. I made it to my daughter’s wedding, all thanks to Tanaka and the AMI Travel team. We will not only re-book, but we will continue to book our trips through AMI Travel because we were treated so well.
Reply from AMI Group of Companies 2024.03.26
Dear Anna Cloete, Thank you for choosing the AMI Travel and Tours a subsidiary of the AMI Group of Companies as your desired service provider. We're thrilled to hear about your excellent experience with our team. Your appreciation inspires us to be reliable, effective and efficient. We're glad you would highly recommend us! 💫 Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Maria
South Africa | 2024.03.22
Verified
Effective customer service Very happy with the customer service immediate assistance! They helped me with my Cairo hotel booking and change the dates of our flights from the initial dates booked for the trip, which was such a relief! Unlike other Travel Agencies, it was done at no extra cost. Our vacation went as planned, and it's finally good to be back, without any issue at all. Thanks again AMI Travel, looking forward to may more holidays with you guys.
Reply from AMI Group of Companies 2024.03.26
Dear Maria, Thank you for choosing the AMI Travel and Tours a subsidiary of the AMI Group of Companies as your desired service provider. We're excited to hear that our efficient service made your vacation hassle-free. We're glad you had a good experience and look forward to assisting you again. 💼✈️ Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Shumba A.
Shumba A.
2024.03.20
Verified
My experience with AMI Travel and Tours Let me just say that my experience with AMI Travel could not of been any better from when I booked it originally until our involvement together was complete, and I owe those kudos for the excellent superb customer service to Tanaka my consultant. She assisted me thru a situation with my reservation and was able to provide me, the customer… the exact solution I had hoped for and she kept me informed as we worked thru the issue… AMI Travel and Tours is not just a Travel Agency but also a company that cares about more than it's bottom line… and it's excellent people like Tanaka that are willing to offer that over and above service that so many other companies and their customer service people do not!