American Alternative Assets Reviews

David Pettyjohn 2025.12.11

     

This is my first review of a brokerage of any kind. The professionals at American Alternative Assets were very patient with me as a novice gold buyer. I have enjoyed the learning experience over several months. We have finally closed our 1st transaction and I feel more protected and safer in their hands. The professionals were friendly, very knowledgeable, and responsive. I wish I had made this move to precious metals years ago. David P

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Reply from American Alternative Assets 2025.12.11

Thank you for your positive feedback, David! We're thrilled to hear that you had a great experience with our team and found value in the learning process. It's wonderful to know that you feel more secure in your decision to invest in precious metals. We appreciate your trust in us and look forward to assisting you further in the future. Your AAA team.

Carolyn B 2025.12.09

     

They did rush me and explained all my questions, some they answered before I even asked. Travis, Randy and John were all wonderful to work with

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Reply from American Alternative Assets 2025.12.10

Thank you for your kind words, Carolyn! We're thrilled to hear that Travis, Randy, and John provided you with such excellent service and were able to address your questions proactively. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future! Your AAA Team

James Schwegel 2025.12.01

     

Never had the appointment I put down on his calendar twice for an appointment, but never got called any help with it?

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Reply from American Alternative Assets 2025.12.01

We apologize for the confusion and any inconvenience this may have caused. It seems there was a miscommunication regarding your appointment. Please reach out to us directly so we can address this issue and ensure you receive the assistance you need. Your feedback is valuable, and we appreciate your understanding. Thank you for bringing this to our attention.

Thomas Stanley 2025.11.20

     

Very courteous and helpful.👍👍👍

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Reply from American Alternative Assets 2025.11.21

Thank you so much, Thomas! We truly appreciate your kind words. It was our pleasure to assist you, and we’re glad to hear you had a courteous and helpful experience. If you ever need anything in the future, we’re here for you! 👍👍👍

Darrell Thompson 2025.11.19

     

Don’t no what to do or say but I won’t to talk to adviser before I do anything see I have ask and ask how much funds I do have and no one told me yet that’s why I haven’t bought stocks or anything and what’s a shame is everybody noes except me is this fair no it’s not Darrell Thompson so I post to be talking to laser next week in Nashville Tennessee

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Mary Beth Armstrong 2025.11.17

     

Helpful Advice and Updates I have benefited greatly from the advice I have received from American Alternative Assets, especially from the monthly updates I get from Zachary Jonik.

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Mary Beth Armstrong 2025.11.17

     

I have benefitted greatly from the advice I have received from American Alternative Assets. I credit Zachary Jonik, in particular, for keeping me updated on my current positions.

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Reply from American Alternative Assets 2025.11.18

Thank you for your positive feedback, Mary Beth! We're thrilled to hear that Zachary has provided you with valuable advice and updates on your investments. Your satisfaction is our top priority, and we are here to support you every step of the way. We appreciate your trust in American Alternative Assets.

Michael West 2025.11.14

     

Even though I have little money to work with, I decided to change my traditional Ira to a gold and silver Ira. Since July 2025, my account has already gone up by a significant amount. I am totally pleased with the common decency, courtesy and respect that they show their customers. Please contact Kevin Judd or Mark Hamilton. They can change your fortune.

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Reply from American Alternative Assets 2025.11.21

Michael, thank you so much for taking the time to share your experience. We’re truly grateful for your trust and are thrilled to hear that you’ve had such a positive journey with your IRA transition. Our team works hard to provide clarity, respect, and support to every client, and it’s wonderful to know that came through for you. If you ever need anything or have further questions, we’re always here to help.

Fred Jarow 2025.11.14

     

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AnnMarie M 2025.11.13

     

***** has been the greatest. He is easy to get along with and cares about what you say to him. I would not hesitate to give his name to anyone interested. ********

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Armando Rivera 2025.11.05

     

The dangers in our face We need to understand that not all people know about this threat i been reading and learning about this threat for over a year or more now so those that are ignorant to the peril ahead i pray for them and i hope ive prepared enough to withstand the tide that will hit us God bless for doing your best to i form us hopefully we get people to open theyre eyes and minds to what coming God bless America well what left of it

Date of experience: 05 November, 2025

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Reply from American Alternative Assets 2025.11.05

Thank you, Armando, for sharing your thoughts and dedication to staying informed. It's clear you care deeply about raising awareness, and we appreciate your support and efforts to help others understand the challenges ahead.

Timothy Ryan McCormack 2025.11.01

     

Inflationless This keeps us out of inflation with a creative twist!

Date of experience: 31 October, 2025

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Reply from American Alternative Assets 2025.11.01

Thank you, Timothy! We're glad you appreciate the creative touch. Your feedback motivates us to keep delivering innovative solutions!

Robert Davis 2025.10.15

     

I have been very pleased with American Alternative Assets. They have a great understanding of the subject we were Involved with. They answered all my questions in great detail which gave me confidence in their knowledge and willingness to help me when I had questions. I would not hesitate to recommend them. Robert Davis

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Reply from American Alternative Assets 2025.10.16

Thank you for your wonderful feedback, Robert. We're glad to hear that you found our team knowledgeable and responsive to your questions. Your confidence in our services and your willingness to recommend us means a lot. We look forward to continuing to assist you in the future.

Patty Gruhn 2025.10.12

     

What a rip off. Trying to scare people to look at your ad to sell something.... SHAME ON YOU! !!!!

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Reply from American Alternative Assets 2025.10.13

We’re sorry to hear that you feel this way. Our goal is never to scare anyone, but to educate and inform people about ways to protect their retirement savings. We appreciate your feedback and will keep it in mind as we continue to improve our messaging. Thank you for taking the time to share your thoughts.

Thaly Rodriguez 2025.10.11

     

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Reply from American Alternative Assets 2025.11.11

Thank you for leaving this review.

Thalia Dayamis Rodriguez Aguilera 2025.10.11

     

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Reply from American Alternative Assets 2025.10.12

Thank you for your fantastic review, Thalia! We're thrilled to hear that you had such a positive experience with us. Your support means a lot to our team, and we look forward to serving you again soon.

Caroline Doody 2025.10.10

     

I feel very fortunate to have been introduced to Zachary Jonik and International Depository services. The company Zachary represents is exactly what I have been looking for. Zachary has the rare quality of actually listening, and combines that with expertise in his field. His advice is always presented with humility, focusing on your individual needs. Thank you Zachary. I finally feel secure with the decisions I have made.

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Reply from American Alternative Assets 2025.10.10

Thank you for your wonderful feedback, Caroline! We're thrilled to hear about your positive experience with Zachary and the level of care he provides. It's our priority to ensure that our clients feel secure and well-informed in their decisions. We appreciate your trust in International Depository Services and look forward to continuing to support you.

Blaine R 2025.10.09

     

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Reply from American Alternative Assets 2025.10.09

Thank you for your feedback, Blaine. We’d like to learn more about your experience and see how we can make things right. Please reach out to customerservice@americanalternativeassets.com
or call 888-503-1553 so our team can assist you directly.

Anthony Donaldson 2025.09.30

     

Well I was interested it said do you bank with these banks so I went looking for the list they don't have a list and when you try to call the number it hangs up on you what's with that I'm trying to find the list If they're all banks give me the list that doesn't want to go digital I'm very concerned about it we can't even secure our emails or businesses without getting hacked and having our information out there just wait and see when our money is hacked and stolen from out from underneath us Is it going to be backed by the FCC Am I going to have a guarantee that my money will be there when I need it nothing has said about any of it It's all a scam to rip us off our phones can't even be protected and you're going to give me digital that's not protected You know they're poisoning our water they're poisoning our air they're poisoning our land and now they're going to steal our money When are we going to have say enough is enough

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Reply from American Alternative Assets 2025.10.02

We’re sorry for any confusion — it sounds like there may be a misunderstanding. We don’t have a list of banks, and we’re not affiliated with any digital banking platforms. Our focus is on helping clients protect their wealth through tangible assets like physical precious metals. If you’d like more information or have questions about how our services work, please contact our customer service team at 1-888-503-1553 or email customerservice@americanalternativeassets.com
. We’re happy to provide clarity and address any concerns you may have.

Aurelia Fisher 2025.09.26

     

Met my expectations Zack Anderson is very knowledgeable and most helpful in his explanation of the metals market. I do appreciate his time and consideration of my expectations for investing in precious metals.

Date of experience: 26 September, 2025

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Reply from American Alternative Assets 2025.09.26

Thank you, Zack will be delighted to hear your kind words! We're pleased he could provide valuable insights and meet your expectations. Your trust in us for your investment journey means a lot!