A Matter of Security Reviews

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A Matter of Security rating: 5.0 out of 5 from 322 reviews

5.0 | 322 total

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321 pcs

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What customers say about A Matter of Security

Recent reviews

isobel jenkins 2026.10.13

Great experience with Adam from Instalock who came to change our locks in Stansted Mounfitchet. We had a bit of an issue with the size of our locks but Adam quickly ordered what we needed and then came to us again as soon as he could, really good customer service throughout as he made sure we were kept updated. Adam is really knowledgable and advised us on all the different security options for our lock and made alterations to make sure the lock we wanted fit in our existing door. Would definitely recommend!

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Reply from A Matter of Security

Thank you Isobel, we really appreciate your kind review and are pleased Adam resolved the lock size issue promptly while keeping you informed.
We pride ourselves on expert security advice in Stansted Mountfitchet and across Essex, and we would welcome the chance to help again.

Gemma Bailey 2026.10.13

Great service really helped in our time of need! 10/10 would use again

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Reply from A Matter of Security

Thank you Gemma, we are grateful for your five star review and delighted our Essex locksmith team could help when you needed us.
We look forward to assisting you again.

Sayed Ali 2026.10.10

Very knowledgeable great service

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Reply from A Matter of Security 2026.10.10

Thank you Sayed Ali, we appreciate your kind words and are glad our team’s knowledge and service met your expectations.
We pride ourselves on reliable Essex locksmith support and look forward to assisting you again.

samantha hayden 2026.10.07

I have used Insta Lock twice now and on both occasions they’ve been faultless. Provides information and realistic explanations. Highly recommend.

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Reply from A Matter of Security 2026.10.07

Thank you Samantha, we are delighted to hear our Essex locksmith service was faultless on both visits.
We pride ourselves on giving clear, realistic explanations and greatly appreciate your recommendation.

Laura Martin 2026.10.07

Great service, next day appointment and fixed issue with doors would recommend

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Reply from A Matter of Security 2026.10.07

Thank you Laura, we appreciate your kind review.
We are pleased our Essex locksmith could attend next day and resolve the door issue, and we look forward to helping you again.

Armstrong Cars 2026.10.07

Brilliant service. Communicated well, competitive price, great result! Our go to man for doors and windows now!

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Reply from A Matter of Security 2026.10.07

Thank you Armstrong Cars for your brilliant review, we really appreciate the feedback.
We are proud our Essex locksmith communicated clearly, offered competitive pricing and delivered great results on your doors and windows, we look forward to assisting you again.

Ali Henson 2026.10.06

Adam was amazing, came out same day and replaced the whole door mechanism in my mother in laws rear door in Coggeshal. Really can't thank him enough for taking the extra time to go and collect the new lock so that it was all sorted in 2 day! 👍

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Reply from A Matter of Security 2026.10.06

Many thanks for your kind review, Ali. We are glad Adam could attend in Coggeshal and replace the rear door mechanism so promptly for your mother in law.

We pride ourselves on dependable Essex locksmith support and are here if you need assistance again.

Georgia Dove 2026.10.03

Fabulous service, dropped a quick message and he was with us within 40 mins on a Saturday eve, talked us through everything he was doing and gave us advice etc. Really appreciate your time - thank you!

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Reply from A Matter of Security 2026.10.03

Thank you Georgia, we really appreciate your lovely feedback.
We are pleased our Essex locksmith arrived promptly, talked you through the work and offered helpful advice, and we look forward to assisting you again.

Isabela Goto 2026.10.02

Great service from Adam! He took the time to explain everything clearly and helped me understand the different options. He completed the work really quickly and professionally. Really happy with the service and would definitely recommend him in Southend-on-Sea.

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Reply from A Matter of Security 2026.10.02

Thank you Isabela for your kind feedback, we are glad Adam took the time to explain the options and carried out the work promptly and professionally.
We appreciate your recommendation in Southend-on-Sea and are here to help with any future locksmith needs across Essex.

Nathan Lewis 2026.09.25

InstaLock came to my house at a time that suited me (which was very quickly) and offered a very professional friendly service. Everything was fixed, replaced and explained, not rushed and works perfectly. I highly recommend InstaLock to all. Thank you.

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Reply from A Matter of Security 2026.09.25

Thank you Nathan, we are delighted our team could attend quickly at a time that suited you and provide a professional, friendly service.
We pride ourselves on dependable Essex locksmith expertise and appreciate your recommendation, please get in touch if we can assist again.

John Cagehin 2026.09.13

Very pleased, response to my property in Harold Wood for which was a time sensitive moment was amazing. The engineer was polite and explained clearer the fault and replaced the locking system quickly with no mess.

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Reply from A Matter of Security 2026.09.13

Thank you John for your great review. We are pleased our engineer reached your Harold Wood property promptly, explained the fault clearly and replaced the locking system neatly with no mess.
We pride ourselves on dependable Essex locksmith services and would be glad to assist you again.

connor victorin 2026.09.05

Quick and efficient

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Reply from A Matter of Security 2026.09.05

Many thanks for your review, Connor; we are glad our Essex team were quick and efficient for you.
We value your feedback and look forward to assisting you again.

Olivia slade 2026.09.04

Highly recommend, so fast and efficient- thanks so much

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Reply from A Matter of Security 2026.09.04

Thank you, Olivia, for the recommendation and kind words.
We are delighted our Essex locksmith team was fast and efficient, and we look forward to helping you again.

Steve Beckett 2026.09.04

Great service from Adam from Instalock. WhatsApped on Thursday evening and arrived 7:45am Friday morning to sort a broken lock for us. Even adjusted the door which wasn’t shutting properly. Highly recommended 👍🏻

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sara duff 2026.08.29

Excellent service - quick response and fitted us in immediately to realign the door and give us a new lock saving a fortune on a new door - highly recommend

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Reply from A Matter of Security 2026.08.29

Thank you, Sara, for your excellent review; we are pleased our prompt response, door realignment and new lock saved you the expense of a replacement door.
As an experienced Essex locksmith we pride ourselves on reliable, high quality workmanship, so please contact us any time for further assistance.

Amanda Duggal 2026.08.28

Professional, prompt service and good price too.

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Reply from A Matter of Security 2026.08.28

Thank you Amanda, we appreciate your kind feedback about our professional, prompt service and competitive pricing.
If you require further locksmith assistance in Essex please do get in touch and we will be happy to help.

Rory Tyrrell 2026.08.04

Adam recently did an emergency call out for my grandparent. He was there within an hour and sorted it swiftly and professionally!

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Reply from A Matter of Security 2026.08.04

Thank you Rory for your kind review; we are pleased Adam reached your grandparent within an hour and resolved the issue swiftly and professionally.
If you need any further locksmith assistance in Essex please get in touch and we will be happy to help.

Geoffrey Plumer 2026.08.02

Fitted us in at end of day, good job great bloke. Billericay.

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Reply from A Matter of Security 2026.07.30

Thank you Geoffrey, very pleased we could fit you in at short notice and that you were happy with our locksmith work in Essex.
We appreciate the kind words and are ready to help again whenever you need us.

Paul Lowry 2026.07.31

I used Adam to change a lock and replace the mechanism of the door handle. He was very professional and did a great job. Would recommend and use him again.

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Reply from A Matter of Security 2026.07.31

Thank you Paul for your kind review and recommendation; I am pleased the lock change and door handle mechanism replacement met your expectations.
Please contact me anytime for further locksmith assistance in Essex.

LINDA RUFF 2026.07.31

Very professional and friendly service. Cannot fault!

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Frequently asked questions about A Matter of Security

How many reviews does A Matter of Security have?

A Matter of Security has 322 reviews on Trustindex, collected from Google and Trustindex.

What is A Matter of Security's average rating?

A Matter of Security is rated 5.0 out of 5 based on 322 reviews. 100% of reviewers gave five stars.

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Replies to 88% of reviews within a few weeks

About A Matter of Security

A Matter of Security is based in Wickford, United Kingdom and is listed under Security Service on Trustindex. On Trustindex, A Matter of Security has collected 322 reviews from Google and Trustindex, with an average rating of 5.0 out of 5 — 100% of customers gave five stars. The company has claimed its profile and replies to 88% of reviews, usually within a few weeks. Read the latest A Matter of Security reviews below or share your own experience.