I highly recommend Chris and the team at All Terrain Action. From the start, Chris was incredibly accommodating, working around my busy schedule to fit in the appointment—which I truly appreciated. The quality of the work was fantastic; they installed an electric roller shutter on my BYD Shark 6 flawlessly. Chris took the time to walk me through all the features and controls, ensuring I knew exactly how everything worked before I left. He is extremely friendly, professional, and clearly passionate about providing top-tier service.
Hey Neil, thanks for the awesome review! 🙌 We couldn’t have done it without Savage Offroad backing us with the goods we handle the service, they supply the top-notch toys and together we turn BYD Sharks into builds you guys want! Appreciate you trusting us with your shiny new beast! 🦈⚡️
Paul Rees2025.11.26
I'm very happy with my Starkink Mini mount and All Terrain Action. They answer emails promptly and they make sure they read what you have written and respond to each of the questions asked. That's surprisingly rare these days. They have the efficiency of a large business and customer service and personal attention of a small business.
I was looking for a durable mount for my Starlink but couldn't find anything that suited our was an all round durable mount. I found All Terrain Action mount and it looked exactly what I wanted. I emailed off and Chris was quick to reply with my questions, even on a weekend. As I was getting more serious, I rang Chris and he couldn't be more helpful. He answered all my questions and after sending him photos he was able to provide a solution. The mount arrived and it's brilliant. Very durable and has everything contained inside the mount, just connect via Anderson plug and away you go. Having the ability to mount however you like by driling into the side of the bottom half is a game changer. I found this mount to be far better than any aluminium style mount on the market. I would thoroughly recommend All Terrain Action Starlink mount.
We don’t typically answer emails on weekends because we love to adventure too, but if a customer runs into an issue, we'll always try to help. Nothing worse than having a problem and no one to reach been there and done that on the customer side and its crappy experience! We're here for you whenever we can be, in whatever way we can. Thanks for trusting us with our products and services!
David Nolan2025.11.12
Purchased the Apex Starlink Mini case for my ARB Baserack. The product is well engineered and came assembled and ready to mount on my vehicle roof. I found the guys at All Terrain to be very easy to deal with and they have a comprehensive knowledge of their product. They also provided first class customer service.
Had an issue with one of the starlink power products. Spoke to them and it was replaced straight away. Great service and products. Highly recommend them.
Thank you, Allan. We’re always here if you need any assistance - please don’t hesitate to reach out at any time, even years after the warranty period. We’ll do everything we can to support you!
Julie Vincent2025.09.12
Absolutely Awesome Service, Going with a Starlink Agent (expert) made all the difference, from getting the new hardware shipped from Melbourne to Rural WA overnight, The personal service was excellent, especially walking me through setting up a 2nd Starlink account.
I highly recommend using these guys no matter where you are in Australia. All the challenges would have been impossible to resolve without speaking to a human Starlink expert as Starlink themselves aren't staffed for phone customer service
Having access to Chris, all the challenges were resolved. Going with a Starlink expert was the best decision I made, Chris understood my needs & sorted out a few different challenges (remotely) all in a time crunch, with an interstate time difference too
Without Chris' expertise, and personal service, (plus his understanding of my needs, as well as several problems sorted out, exactly as I needed).
I wouldn't have be able to get it set up correctly, on time, with other users, and a 2nd Starlink account off the App. Nothing was a problem with my own Starlink expert.
I am thrilled with the personal service, especially in a tight time crunch. Chris helped me to get the new hardware to rural WA here on time AND he helped me with the set up & working (even without mobile data at the time!!). Chris' "can do" attitude helped enormously to get everything set up and working properly despite some big obstacles.
This personal attention to service excellence was beyond my expectations.
Now Starlink also my safety & security is protected as well as enjoying the best coverage for phone service (for peace of mind in case of break down while travelling).
It's not just wifi, it is communication, and safety & security while at home and when I'm travelling in future too.
Chris helped me feel safe at home, the motion sensor security camera video is uploaded to the cloud, and even with several challenges, having someone to speak to, to problem solve, and the assistance with the account set up made an enormous difference.
No more dead phone zones, no matter where I am in Australia. But it was the personal expertise & incredible service by Chris that made all the difference.
He helped me feel safe, both my personal safety and my home security as well. All in a super fast time frame, with help to set up an additional guest account, even without mobile data at the time of setting up the new account.
There was several issues, if it wasn't for Chris' expertise & assistance it would not have been sorted out so well or so quickly, it's set up exactly as I needed it to be.
Going through a Starlink Agent has given me personal service that's of enormous value. it's given me peace of mind for my safety & security, wherever I am.
Chris helped enormously, no problem was too difficult, with his expertise, patience, and super service remotely ~ Now I feel safe wherever I am, and the means to upload the security camera video saved off site as well as my communication in even the dead phone zones in remote rural areas in Australia ~ all sorted, with the help of my own Starlink expert!!
11 out of 10 for such SUPERB service - Huge Thankyou Chris ♥️
Thanks, Julie. I'm glad we made it in the end and were able to meet your very tight timeframe! It was a real marathon getting everything prepared and sent out for your arrival date. While much of the pressure was on the courier to deliver in time, it was certainly a close call to have it all set up so quickly.
All the best and as you know, we're only a phone call away if you have any issues we can help with.
John Maguire2025.08.20
Purchased Starlink Mini Anderson Direct APEX Kit with Rhino Aluminium Mounting Kit.
Only mount in market that has the DC voltage regulator integrated. Mount is very solid and designed very well for its purpose.
Didn't have a painted Rhino mount in stock and edges had not yet been rounded. So gave it to me free of charge.
Well done for the awesome product and service 5/5
Thanks John for taking the time to leave a great honest review!
Martin2025.07.31
Service was outstanding. The product was sent on the same day I ordered it and arrived at the post office a few days later.
Very happy with the product.
These guys exceeded my every expectation and Australia Post even came to the party.
The product is extremely well-made and great value for money given the quality of what they have delivered.
Highly recommend these guys.
Thanks for your amazing review! Glad we came out on top!
Chris - All Terrain
John Beadle2025.05.09
I purchased the 12V - 48V DC power adapter for Starlink Mini from All Terrain Action. Chris at All Terrain gave me fabulous customer service and explained how All Terrain are constantly trying to improve their products, with feedback from customers. The adapter is AWESOME. Very simple to use, just Anderson plug it to your existing 12V system, and plug the long lead that comes with Starlink into the other end. Power draw is minimal - I have been measuring about 2 amps (24 watts).
We are seriously off grid campers but my partner needs internet to keep working a few hours per day. This is the perfect setup and eliminates the need for an inverter (as was the case with early versions of Starlink). Internet never drops out so the adapter must be delivering the correct 48V at all times. Starlink Mini speeds are consistently 200-250Mb/sec. Very fast. Also, the WiFi range on the Starlink router is impressive- we can sit 50-60m from the mini dish, could probably move further if we needed to.
I couldn’t be happier with my purchase from All Terrain Action.
Thanks for the 5-star review, Sam! We're always here to help if you ever need anything else or run into any issues.
Andrew Craig2024.11.18
Friendly and knowledgeable staff. Great variety of stock. They are able to work out solutions for any problems. They go the extra mile to make sure you are happy with your products. I highly recommend. ⭐⭐⭐⭐⭐
Thank you for your review. Our research and development team consistently goes above and beyond to ensure the products we create meet the expectations of all our customers!
John & Christine2024.11.16
Excellent customer service and technical support post sale from Chris. Highly recommend.
Thank you for your review of our business services!
Barney2024.10.29
The guy's at All Terrain Action are super helpful, and have gone over and above what any customer could expect, when experiencing some difficulties in regards to a starlink installation these guys were super helpful, highly recommend to anyone regards Darren
Thank you for your amazing review - wishing you happy adventures! We just received a call from someone doing something similar to you out towards Dargo in Victoria. They had been without service for 15km, but after switching to their rooftop Starlink, they were able to make phone calls and listen to digital radio from their phone without any mobile service in sight. They were so excited about the experience that they called to share it with us this afternoon!
John Harding2024.10.28
The Starlink mini mounting roof rack kit performed faultlessly in our recent Simpson Desert crossing even in 43 heat.
In motion use was an excellent game changer for connectivity.
I’ve purchased the Starlink mini kit together with the Anderson short cable for my roof on my Troopy. There am was a slight mixup with the cabling, however, Chris was right on to it and express posted to me the next day the right cable. Then walked me through the full setup of my Starlink. Mind you it’s quite late way after business hours. I also received a faulty booster for a longer cable. Again, I received it the next day before another long trip. Chris spent many hours and various stages of my setup etc.
all I can say and repeat it that this kind of service is rare these days. I’m blown away with the customer service and thankfully I’ve learnt a lot from Chris in respect to how things work with my Starlink.
I recommend All Terrain Action to anyone. You won’t be disappointed. You’ll be pleasantly surprised with their service and patience.
Thanks Chris for your help even after hours at times at midnight 🤗
Thank you so much Mark for your wonderful review and honest recommendation! We're thrilled that you had a great customer experience, even with a few challenges along the way. It was a pleasure having you as a customer, and we wish you all the best on your future travels!
Eugene Louwrens2024.06.12
Great service by Chris. He is very helpful, and their turnaround on an item bought was fantastic. Highly recommended
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