I booked a repeat service and was extremely disappointed. The provider arrived very late, spent five minutes on-site, took a few random photos without properly inspecting anything, and claimed everything was fine. He assured me that I would receive a fire risk assessment report along with certificates for the fire alarms and emergency lights, services I was due to pay nearly £400 for.
Since then, he has completely disappeared. Despite repeated attempts to contact him via WhatsApp and phone, I’ve received no response and no deliverables. This has been a complete waste of time.
Reply from All Landlord Certificates
2025.11.05
Thank you for your feedback. We’ve carefully checked our records and unfortunately couldn’t find any booking or service under your name or contact details. It’s possible this review may relate to a different company with a similar name.
We take customer satisfaction very seriously, so if you believe this is an error or if you have any proof of booking with us, please contact us directly. We’ll be happy to investigate and resolve the matter promptly.
We take customer satisfaction very seriously, so if you believe this is an error or if you have any proof of booking with us, please contact us directly. We’ll be happy to investigate and resolve the matter promptly.