Verified Company
Joseph was professional and did a great job of explaining things to me.
He was quick to reply to my messages and any concerns that I had.
Would use Albo Plumbing again in the future.
Reply from Albo Plumbing Ltd
2026.05.12
Thanks so much for your kind words! Our team is thrilled Joseph could help and we look forward to assisting you again!
Exceptional service. I've dealt with a few other plumbers over the years who are more concerned with how much money they can make from the job, for example, I wanted to replace a shower cubicle but the plumber wouldn't do the work unless I took his advice to break into a wall to fix a toilet flushing issue (nothing to do with the cubicle!). Another example was asking for my boiler to be serviced but more than one plumber said it would be better to replace the whole boiler (that was over 2 years ago and my boiler still works). As a female, when you try to get things done, they feed you whatever they can to fool you into spending more. Anyway, we found Albo Plumbing and Heating around the time of the boiler drama and Joseph serviced it, did some routine work on the central heating and was very transparent and communicative. I recently contacted him again to do a few things, and he was superb. We were in regular contact before the day of the job, as I sent him photos and videos of what needed attention and we discussed them at length. He was very clear about the costs, and everything was updated in invoices beforehand as prices changed according to our discussions. On the day of the job, he took his time to do things properly, explaining everything as he went along. Not only did he do an excellent job on all the agreed work, but he noticed the problem with the toilet flush that I have not been able to resolve for 15 years with other plumbers, and made some suggestions to fix it without breaking walls. He got a new flush mechanism and did some measuring and cutting - essentially using his intelligence and experience to work out the best way forward - and now I have a toilet with a strong flush and no wobbly parts. Joseph isn't your regular plumber - he is a thoughtful and intelligent man who will go the extra length to make sure he is doing your work to the best of his ability, as if it were his own home. I wouldn't trust my plumbing work with anyone else and I'd highly recommend him to anyone.
Reply from Albo Plumbing Ltd
2026.05.12
Thank you so much for your kind words! Our team is thrilled to hear about your positive experience and we truly appreciate your trust and recommendation.
Great service as always. Explains things clearly, is very experienced. Recommened to get the job done and done well!
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for the awesome review! Our team is thrilled to hear you had a great experience. We appreciate your recommendation!
Fantastic work replacing our radiator. The job was clean and professional from start to finish. They arrived on time, took care to minimize damage to the wall, and walked us through the whole process. They answered all our questions and cleaned up thoroughly when they were done. 10/10 would hire again for any plumbing work.
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for your awesome review! Our team is thrilled to hear you’re happy with the radiator replacement.
Very nice and knowledgeable guys at a very reasonable price. Called them out to fix an issue with my boiler. Explained everything to me, did a thorough check and fixed something else by my cylinder that was broken that I didn’t even know about. 100% recommend
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for your kind words! Our team is really glad we could help and explain everything clearly.
Couldn’t of have asked for a better service, had an urgent job and they was able to attend very quickly. Great communication also on explaining what the issue was and the cause also gave me tips for the future! Highly recommended!!
Reply from Albo Plumbing Ltd
2026.04.17
Thank you so much for your kind words! Our team is thrilled we could help quickly and provide helpful tips.
A good job quickly completed . Was kept up to date with arrival times. Very friendly and professional.
Although it was only to fix a leaking tap I feel confident to use them again for any plumber job in the future .
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for your kind words! Our team is thrilled to hear you appreciated the quick, friendly service.
Had my bathroom first and second fix done and I’m really happy with the result. Work was clean, well organised and completed when promised. You can tell they take pride in what they do. No issues at all and would definitely recommend.
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for your kind words! Our team is thrilled you’re happy with the bathroom work and the service.
Very expensive per hour. Did not fix the ahower correctly as hook got displaced and came out just after two days.
Reply from Albo Plumbing Ltd
2026.03.10
Thank you for your feedback.
To clarify, the wall bracket itself was securely fixed to the wall during installation. From the video you sent afterwards, the movement appears to be where the shower arm connects into the bracket, which is part of the shower unit supplied rather than the wall fixing.
As the shower unit was customer supplied, the connection between the shower arm and the bracket relies on the manufacturer’s fixing design. Unfortunately with some models this connection can be quite lightweight and may loosen over time.
If you would like assistance fitting a more secure replacement bracket or shower unit, we would be happy to help.
To clarify, the wall bracket itself was securely fixed to the wall during installation. From the video you sent afterwards, the movement appears to be where the shower arm connects into the bracket, which is part of the shower unit supplied rather than the wall fixing.
As the shower unit was customer supplied, the connection between the shower arm and the bracket relies on the manufacturer’s fixing design. Unfortunately with some models this connection can be quite lightweight and may loosen over time.
If you would like assistance fitting a more secure replacement bracket or shower unit, we would be happy to help.
Joseph and his team did a great job of installing my radiators and diagnosing issues with my boiler. I have been using Joseph for many years. I would recommend him for plumbing and heating works.
Reply from Albo Plumbing Ltd
2026.04.17
Thanks so much for your kind words! Joseph and our team really appreciate your continued trust and recommendation.