Rick came and did a thorough security assesment, told me what i needed and was very laid back with regard to trying to sell me the system (Unlike Verisure's pushy sales tactics and IMO poor products). Once I decided to go with Advance, I was booked in quickly and Rick arrived for the installation in timely fashion. Very clean and tidy, hovering up after him and very product knowledgable, spending time to run through through the system with me. Rick also checked out a suspected faulty plug socket for me as part of the service. (plug socket was not installed by Advance) Very happy with the system and service and wouldn't hesiate to recomend.
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This is an excellent company that understands about great customer service. It is family owned so, we had the privilege of meeting the owners son Jack with his team. They were polite, friendly, respectful of our home, professional and left no mess.
We would definitely recommend this company.
Had a late night emergency last night and Rick talked me through how to disassemble the alarm at 1am. After calling multiple other on call house alarm engineers, they answered and calmly walked me through the steps. Would 100% recommend and after talking to family members turns out Advance security also look after their house alarms!
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I had a house alarm fitted yesterday and I couldn’t be happier. The service was excellent from start to finish – both men were friendly, efficient, and very professional. Everything was explained to me clearly, and the installation was carried out with great care and attention to detail, it looks great. Thank you! I highly recommended!
Just wanted to say a big big thank you to Jack at Advance Security Alarms. My alarm system had gone wrong and we needed it fixed as was going on holiday the next day. He patiently talked me through the system , pushing buttons galore !!! It did the trick as we were able to go away knowing our house was secure .
A big thank you to the team on the phones too who are always pleasant and even called me back to make sure everything was okay.
Would definitely recommend this company - superb customer service!!! Thank you
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Since having our alarm installed we have been so impressed with Advanced Alarms. Every time we've called, including today when we accidentally cut through the alarm wire, they respond same day and sort us out. Including out of hours when we've had a fault come up and are on the end of the phone. Thank you all so much.
Following the recommendation of friends, we recently had an alarm system fitted by Advance Security Alarms Ltd. From receiving a quote until the system was professionally installed by Rick, we were very happy with the service we received. We would definitely recommend Advance Security Alarms Ltd.
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