Verified Company
Air Comfort Solutions (ACS) — A Rare Gem in HVAC Service
After contacting all the big-name brands—the ones with flashy commercials and familiar jingles—none came close to the quality, professionalism, and value we received from Air Comfort Solutions. Robert, the owner, didn’t just send a crew—he personally showed up with his team to ensure every detail met his impeccable “white glove” standard. That level of care is rare, and it made all the difference.
Last May, a lightning strike hit our attic unit directly, leaving us without central air for six long weeks while our insurance company denied the replacement. It was a stressful time, but through prayer and persistence, we found Robert. He got us up and running quickly, and with honesty and integrity, let us know the unit might only last a year or two. He wasn’t wrong—and when it came time to replace it this year, we didn’t hesitate to call him again.
Robert and his team delivered once more with excellence, transparency, and heart. If you're looking for A/C maintenance or a full install, skip the commercials and call ACS. You’ll get real service, real care, and real results. We’re beyond grateful—and we recommend them without hesitation.
Reply from aircomfortpros
2025.10.22
Andre, thank you for sharing your experience with Air Comfort Solutions LLC. It's important to know that our approach to HVAC service resonated so positively with you, especially during a difficult time. Knowing that we delivered excellence, transparency, and genuine care in resolving your HVAC challenges makes our commitment to honesty and integrity all the more worthwhile. Your recommendation is valued and serves as a strong affirmation of the quality service we provide to our community.
Robert came over same day and diagnosed a leak in the evaporator coil which was draining the refrigerant, and was very thorough in explaining the problem and various solutions. He even changed the overhead air filter for me. He sent me estimates for different brand ac units and install, which were all well priced. In the end a family member gave me a referral for another company, which I went with. Call Robert, he knows what he's doing and very knowledgeable.
Reply from aircomfortpros
2025.10.02
Thank you for the opportunity and great review Joan.
I have been with this company for two years now. I went with this company on the basis of the uniformly excellent rating they received on numerous evaluations on the Better Business Bureau website. I have had an annual maintenance agreement contract with them throughout this entire period and can attest to the fact that, throughout all my experiences with them, I am in total agreement with all the excellent reviews on the BBB website.
Last week I had an AC emergency experience which once again confirmed my uniform excellent evaluation of Air Comfort Solutions. During the morning of August 18 I noticed that the temperature registered on my thermostat was slowly but gradually creeping upward. I called them in the early afternoon to report a problem. Their answering service told me that I would receive a return call within 30 minutes. Within 5 minutes, I received a call from Robert Patterson, the owner of the company. At that moment, they were dealing with a major problem which would take the remainder of the afternoon, but he said they would come during the early evening to check it out.
The 9 year-old outside unit had a major oil leak which would require replacement. Unfortunately for me, the new outside unit would no longer match the inside unit, which was still operating efficiently. In short, the whole AC inside and outside units would need to be replaced. I have total trust and confidence in Robert Patterson and Air Comfort Solutions. In all my dealings with him, Robert is very courteous, attentive, honest, flexible and accommodating.
The installation began promptly at 8:30 two days later. Robert himself worked side by side with the crew. The only hiccup was that Robert expected to finish by early afternoon, but there was a significant problem synching the thermostat with the system which delayed completion by several hours. I admired Robert’s determination to figure out why the thermostat would not complete the setup function. He finally discovered that, during installation, one of the crew members must have tripped an unmarked switch which kept the set up function in perpetual test mode.
In sum, I am totally satisfied with my beautifully silent and efficient Goodman AC system. I expect to continue doing business with Air Comfort Solutions as long as they are in business and continue providing the excellent service I have experienced during the past two years.
Reply from aircomfortpros
2025.08.29
Dennis, thank you for your detailed review and continued loyalty to Air Comfort Solutions LLC over the past two years. We're pleased to have earned your trust, and we appreciate your patience during the recent AC installation. We strive to provide the highest quality HVAC services, and we're so glad your new Goodman system is performing as expected. Thanks for this truly 5-star feedback!
Andrew fixed our problem with the outside unit. He had the parts available and check all other systems for efficiency. Robert is very reliable and provides great service. I recommend them highly.
Reply from aircomfortpros
2025.07.03
Thank you for being patient today with air comfort solutions during the busiest season of the year. We are happy to get your ac running in the same day.
Andrew was so helpful and honest. He explained everything to where we could understand and showed us what was wrong. He gave us all our options and everything was priced very fairly. We are so impressed with the customer care and the service itself. I’m glad we found a company we trust and will always use & be able to refer.
Reply from aircomfortpros
2025.07.02
Thank you Maria for choosing air comfort solutions LLC with your AC project and service provider
We appreciate Robert who was very professional, approachable, knowledeable and answered all of our questions and made it simple for us to understand. They inspect new construction HVACs and found out the sub cooling was not within manufacturer’s standards which would cost us money for the electricity bill and freon purchase whoch is expensive. We also liked the convenience of the booking process which was fast and we would definitely recommend and use his services again!!!
Reply from aircomfortpros
2025.06.16
Thank you for choosing air comfort solutions Casandra.
I highly recommend Robert. He is extremely knowledgeable, reliable and trustworthy. He is a great communicator and responds quickly. He does what he says he is going to do. His charges are reasonable and his work is impeccable. We have extremely complex and bespoke HVAC systems and Robert has handles our issues with ease.
Reply from aircomfortpros
2025.06.06
Thank You for the opportunity and challenge with your unique hvac application David. Thank you for the review!
Always a wonderful positive experience working with the folks at Air Comfort Solutions! They are simply awesome. Always honest & fair, knowledgeable, quality work, follow up, and most importantly, kind! I am most grateful to have them caring for my home!!
Reply from aircomfortpros
2024.04.16
Thank You Valerie for choosing Air Comfort Solutions as your air conditioning and heating service company
I’m writing this review to let everyone know that Air Comfort Solutions is the company to work with. I know the owner ( Robert) for several years now. He has been taking care of my residential and business work orders. Robert is professional, knowledgeable and will save you money. I just want to thank Robert for great job you have been doing for me.
Reply from aircomfortpros
2025.02.18
Thank you Ali, it’s always a pleasure doing business with you especially at either one of your Lama Mediterranean restaurants. The food Is always Delicious.
Robert was fantastic. He listened to my concerns & troubleshooting... asked questions and gave me an up-front estimate that held-up to the end. I sat with him and he answered any questions I had. Robert has an easy demeanor, friendly, humble, and above all, honest. I will be making use of his services if the need arises again. I recommend him wholeheartedly.
Reply from aircomfortpros
2025.01.23
Thank you Eddy for choosing Air Comfort Solutions as your ac and heating contractor. I enjoyed our conversation while working on your hvac system.