AIC Roofing & Construction Inc Reviews

Jason Feddersen 2025.12.13

     

AIC is very knowledgeable and responsive. They are always a pleasure to work with and I have used their services several times, both personal and business.

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Reply from AIC Roofing & Construction Inc 2025.12.15

Thank you so much for the kind words, Jason! We truly appreciate your continued trust in AIC Roofing & Construction for both your personal and business needs. It means a lot to know that our knowledge, responsiveness, and service have made a positive impression over time. We’re always happy to work with you and look forward to helping whenever you need us again!

Brenda Ashcraft 2025.12.04

     

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Reply from AIC Roofing & Construction Inc 2025.12.05

Brenda, thank you for taking time to leave a review for us! Our team was more than happy to help with your roof replacement and gutter installation, and we are honored to have earned 5 stars from you! We really appreciate you placing your trust in AIC Roofing & Construction. Thanks again!

Charles Toy 2025.12.04

     

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Reply from AIC Roofing & Construction Inc 2025.12.05

Thank you for taking time to leave a review for us, Charles! We were happy to help with your repairs and are honored to have earned 5 stars from you. Thanks again for putting your trust in AIC Roofing & Construction!

Marco Ciocca 2025.12.02

     

They were always in contact and kept us updated with the timing (rain forced a couple of postponements). Once the work started, it proceeded smoothly and professionally. They had to repair the wood underneath the old roof but they were able to complete all in the time promised. It looks good.

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Reply from AIC Roofing & Construction Inc 2025.12.02

Marco, thank you so much for the great review! We’re glad to hear that our communication and updates helped keep things clear—especially with the weather delays. Once the weather cooperated, our team was happy to move quickly and professionally to complete your roof and gutter replacement, including the wood repairs. We’re thrilled that everything turned out well and appreciate you trusting AIC Roofing & Construction with your home!

jeff coffey 2025.12.02

     

The works looks great, I was not at home, but they got the job done when and as promised, the communication was the best I have had with any contractors.

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Reply from AIC Roofing & Construction Inc 2025.12.02

Thank you for the 5-star review, Jeff! We’re so glad to hear that your gutter project went smoothly and that the work met your expectations. It’s great to know our team delivered on time and kept communication clear every step of the way, that’s something we take a lot of pride in. We truly appreciate your trust in AIC Roofing & Construction and are happy to have helped with your home improvement project!

Larry J Grabau 2025.11.25

     

Every part of the process from estimating to communicating to roofing to closing inspection was outstanding. I was even impressed that they willingly sent a guy back to take care of a smudge on my siding! Great to work with!

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Reply from AIC Roofing & Construction Inc 2025.11.26

Thank you so much for the 5-star review, Larry! We’re thrilled to hear that every step of the process—from your initial estimate through final inspection—exceeded your expectations. Our team takes pride in delivering great communication, attention to detail, and a smooth experience from start to finish. We’re especially glad to hear that our crew’s quick response to fix the smudge on your siding made a positive impression. Going the extra mile for our customers is what we’re all about! Thank you again for choosing AIC Roofing & Construction—we truly appreciate your trust in us!

Larry W Gabbard 2025.11.22

     

We have a gas fireplace that allowed cold air to enter our house. We contacted AIC and they promptly dispatched Todd to our location. Todd did a thorough job of evaluating the situation and concluded that we had no insulation or wrapping under our vinyl siding that surrounds our vented fireplace. Todd gave use a reasonable cost estimate and we accepted. Within a couple of days, we were contacted by the folks who doing the work. They scheduled the work with us, showed up on time and completed the job in a few hours. We are very satisfied with AIC’s process and their quality of work.

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Reply from AIC Roofing & Construction Inc 2025.11.24

Thank you so much for the thoughtful 5-star review, Larry! We’re thrilled to hear that you’re satisfied with both the process and the quality of the siding repair. Todd and our whole crew takes pride in being thorough, prompt, and professional, and it’s great to know their attention to detail and communication made your experience a positive one. We truly appreciate your trust in AIC Roofing & Construction and the opportunity to help make your home more comfortable and efficient!

Richie Burnett 2025.11.20

     

Have used AIC for siding and roofing. Both times everything was excellent from start to finish. Have recommended them to anyone I know!

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Reply from AIC Roofing & Construction Inc 2025.11.21

Richie, thank you so much for choosing AIC for both your siding and roof replacement projects. We really appreciate your trust in our company and are so glad to hear you've had a great experience both times you've worked with us! Your recommendation means the world.

James Smith 2025.11.18

     

They did what they said they would do and did it very professional.

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Reply from AIC Roofing & Construction Inc 2025.11.18

Thank you, James, for taking time to leave a review for us! Our team was happy to help with your roof replacement and we're thrilled to hear you're happy with our professionalism. Communication and providing an amazing customer experience are important to us. Your recommendation means a lot to us!

kylie konar 2025.11.12

     

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Reply from AIC Roofing & Construction Inc 2025.11.13

Thank you for taking time to leave a review for us! Our team is honored to have earned a 5 star review from you for working on your roof repair. Your feedback is so appreciated!

Pam Stewart 2025.11.12

     

Everyone I dealt with was kind and helpful. Todd Reynolds was very understanding and helpful with me wanting paper copies. He went above and beyond to answer my questions.

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Reply from AIC Roofing & Construction Inc 2025.11.13

Thank you so much for taking the time to share your kind words, Pam! We’re so glad to hear that you had such a positive experience with your roof replacement. Todd and our team always strive to make the process as smooth and comfortable as possible, and it’s wonderful to know his patience, attention, and willingness to go the extra mile stood out to you. We truly appreciate your trust in AIC Roofing & Construction and are grateful for the opportunity to work on your home!

Mary Knight 2025.11.10

     

We own a townhome in Lexington and your people recently replaced the siding. I wanted to commend the team who did the job—professional, diligent, hard workers with great attention to detail. We couldn’t be more pleased.

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Reply from AIC Roofing & Construction Inc 2025.11.12

Thank you so much, Mary, for the kind words and 5-star review! We’re thrilled to hear that you’re so pleased with your new siding and that our crew’s professionalism, hard work, and attention to detail stood out. It’s always our goal to make sure every project is completed with care and precision, and it means a lot to know that came through in your experience. We truly appreciate your trust in AIC Roofing & Construction and the opportunity to work on your townhome!

Ricky Williams 2025.11.09

     

Top reviews for all aspects of this business. Brad, our salesman, really took the time to go through all options with us and was very attentive to making sure we got the absolute best value. Abraim, the construction foreman, was incredibly helpful throughout every aspect of this project. We had a tree limb fall onto our roof and needed the job done quickly, and these guys did not disappoint!

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Reply from AIC Roofing & Construction Inc 2025.11.10

Ricky, thank you so much for the fantastic review! We’re thrilled to hear that you had such a great experience with your roof replacement and that Brad and Abraham took such great care of you throughout the process. It’s wonderful to know their attention to detail, communication, and commitment to quality made the experience a smooth one—especially after something as stressful as storm damage. We truly appreciate your trust in AIC Roofing & Construction and your kind words about our team. We’re so glad we could help get your home back in shape quickly and professionally!

John Kerman 2025.11.04

     

Failed to properly flash roof. 17 months later roof is failing, water leaking. AIC refusing to repair or even come look.

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Reply from AIC Roofing & Construction Inc 2025.11.06

Thank you for sharing your feedback, John. We sincerely apologize for the confusion and frustration you experienced. You were absolutely right to reach out, and we’re truly sorry for the initial misunderstanding about your warranty. When reviewing your project after our initial conversation, we realized our mistake. Initially, we told you your project was out of warranty, but this was incorrect and your repair was fully covered. We take full responsibility for the oversight and understand how discouraging it must have felt to hear otherwise at first, especially after trusting us with your home. Once we discovered the error, our team acted quickly to schedule your warranty repair, and we were able to complete the work within two days and resolve the issue.

We truly appreciate your patience and the opportunity to make things right. Your feedback helps us continue improving our communication and service, and we’re grateful that you allowed us the chance to stand behind our work. We know we aren't perfect, and feedback like yours shows us where we can improve so we can continue to provide an even better experience for our customers. Thank you!

Jill Ryder 2025.10.30

     

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Reply from AIC Roofing & Construction Inc 2025.10.30

Thank you, Jill, for the review! Our team was more than happy to help with your roof repair and we're glad to have earned 5 stars from you!

Lin Shanks 2025.10.30

     

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Reply from AIC Roofing & Construction Inc 2025.10.30

Lin, thank you for leaving a review for us! Our team was honored to help you with your siding replacement and we think the new siding looks amazing! We're thrilled to have earned 5 stars from you and are grateful for your recommendation!

Betsy Parker 2025.10.29

     

Very pleased.

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Reply from AIC Roofing & Construction Inc 2025.10.30

Thank you for taking time to leave a review for us, Betsy! We're glad to hear you're pleased with your roof repair experience!

IC Botero 2025.10.29

     

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Reply from AIC Roofing & Construction Inc 2025.10.30

Thank you for leaving a review for us! We were more than happy to help with your roof repair and are honored to have earned a 5 star review from you! Your recommendation means a lot to us!

Phillip Roberts 2025.10.29

     

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Reply from AIC Roofing & Construction Inc 2025.10.29

Phillip, thank you for taking time to leave a review for us! We're thrilled to have earned 5 stars from you during your gutter project and appreciate your recommendation!

Kim Fortunato 2025.10.26

     

The workers were very friendly and did excellent work.

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Reply from AIC Roofing & Construction Inc 2025.10.27

Kim, thank you for taking time to leave a review for us! We're glad to hear you had a great experience with our team during your gutter project. We appreciate your recommendation!