Associated Healthcare Credit Union Reviews

Layla Cavin 2026.06.03

     

I understand that there are things out of your control. But the thing you can always control is your mouth and the way your staff speaks to people. Yall done lost ya mind talking crazy.

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Reply from Associated Healthcare Credit Union 2026.06.05

We'd like to help you resolve any issues. Please call our customer service line and they will have access to all of the account history and options for you. Thank you for your membership.

Gratitude 2026.06.01

     

I’ve been a member for over 20 years and they’ve always been great - until recently .. In the past year, I’ve had to deal with more mistakes on their end than the previous 20 years combined - lack of communication, no follow through, mysterious, late fees, attached to my bill, non endorsement of the checks when it’s returned to my bank… Whenever I needed a loan, this has been my go to place and I’ve never considered going anywhere else. It truly is disappointing :(

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Reply from Associated Healthcare Credit Union 2026.06.03

Hi Frank. We've had a great relationship with you over the years, and want to make sure that continues. Feel free to call or visit your Eagan branch and share more of how we can help with the issues you mentioned.

Jodi Jacobson 2026.05.21

     

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Troy Kalkwarf 2026.03.20

     

I walked in and was helped right away and they were able to address the issue I was having with my account.

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E. A. Naiman 2026.03.11

     

You will be treated well and happy to take care of all banking services here. Staff is always professional and helpful. I am a

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Kenny dean 2026.02.24

     

⭐⭐⭐⭐⭐ Excellent Service and Outstanding Support I’ve had an excellent experience with Associated Healthcare Credit Union (AHCU). Their customer service has been top-notch, and the entire process of getting set up as a member was smooth and welcoming. A special thank-you to Leslee Miller, Financial Services Officer III, who helped me set up my member account, my wife's member account, and has been absolutely instrumental in helping me secure refinancing for my vehicle as well as a personal loan. Leslee is professional, responsive, patient, and incredibly knowledgeable—she takes the time to explain options clearly and makes the process feel stress-free. She's an amazing AHCU officer! If you are looking for a credit union that truly values its members and provides outstanding, personalized support, I highly recommend AHCU—especially if you have the opportunity to work with Leslee at the AHCU Woodbury, Saint Paul branch.

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Sam King 2026.02.05

     

BEEN WITH THE COMPANY FOR 10+ YEARS. THEY DOUBLE CHARGE MY ACCOUNT FOR 35 DOLLARS 6 TIMES TO EQUAL OVER 200 DOLLARS NEGATIVE. COME TO FIND OUT THEY WONT HELP WITH MORE THAN ONE 35$ TRANSACTION... SAD TO SAY I WONT EVER USE YOU GUYS AGAIN

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Reply from Associated Healthcare Credit Union 2026.02.05

We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. After reviewing the situation, we were able to reverse eligible fees in accordance with our policy.

While we always try to help our members, when possible, there are limits to the number of reversals we can offer. We encourage members to contact us directly so we can review their situation and provide guidance moving forward.

Dispatcher for Life 2025.12.03

     

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C B 2025.11.17

     

"Healthcare" credit union... with hours not respectful nor even slightly convenient to the healthcare professionals. Even the phone lines have intentionally limited hours. Be wary if you ever need to speak with them directly, they likely won't be available.

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Reply from Associated Healthcare Credit Union 2025.11.18

Hello,

Thank you for sharing your feedback. We’re truly sorry for any inconvenience our hours may have caused. We value and support our healthcare community, and we understand how important accessible service is—especially with demanding schedules.

Our member service team is available Monday–Friday from 8:00 a.m. to 5:00 p.m., and we’d appreciate the opportunity to assist you directly. Please feel free to call us at (651) 383-4000 so we can address your concerns and work toward a better experience.

Thank you for taking the time to reach out.

Paul Wirth 2025.10.24

     

I always am greeted with a smile and big hello

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janie myrom 2025.10.24

     

Highly recommend Always polite and helpful Awesome rate on auto loan Will definitely be using them again with next auto loan financing! Thank you for everything

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shelia henderson 2025.10.23

     

I was going thur a financial hardship and ahcu was very patient and heip with finding ways and great solutions to help.me get back ontrack!

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Leslie Morgan 2025.10.23

     

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Jamie Schmitt 2025.10.22

     

I’ve been an AHCU member since I started at Children’s, which I hit a 20 year career milestone this past Aug, so needless to say I’ve used AHCU for quite awhile. The Egan team is always so inviting and friendly. They’ve helped my husband and I secure multiple car loans throughout the years with the best interest rates, always! We have also started a savings account for our daughter since having her 10 years ago and although we don’t use AHCU as our main banking accounts, it’s always nice to know we have a bank that values its members and is always willing to help us with our financial goals. Also, my daughter loves they have the self service coin machine still so she can collect her money when she’s got a full piggy bank.

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Beverly Jess 2025.10.22

     

Been a member for many many years and use The Unity hospital campus branch the most. Always great service always friendly and helpful people. You can use to stay in the same people and working with the same people so when there’s changes you become weary. But I can tell you that, even though sometimes a face has changed, but It’s always the same great service and helpful staff.

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Bill Dahlquist 2025.10.21

     

Been a member since 1986 many loans, excellent service and advice.

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Therese Kaun 2025.10.21

     

Always happy to help and love the person touch!

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Alison M 2025.10.21

     

Great customer service! They approved me for a car loan and a personal loan! And I got a really good rate. I like that it's right by my work too!

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Carol Guse 2025.10.21

     

Always checking with AHCU for current CD rates and have taken advantage of them. Staff is great!

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katherine king 2025.10.21

     

Always helpful and kind

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