I just want to say Matt & his crew were amazing to work with. My dryer quit working & Matt was there to assist with getting it to work the entire way. He took his time & explained which parts to try & eventually we figured it out! The parts came super quick & he saved me lots of money. Matt also showed me dryers that were in store to purchase had I not been able to fix my dryer. If anyone is in need of an appliance, parts, or help this place is your go to! Highly recommend Matt & his crew at Affordable appliances & parts!
Called and asked about a part for my Samsung dryer. Matt was very helpful in directing me on how to fix or buy a replacement part. This kind of customer service is rare these days. I would definitely use this business when buying a new or used unit. Thanks again for taking the time to help. Thanks for caring and the great customer service! John Norton. South Haven In.
The igniter on or LG double oven was bad. Amazon was a moving target to find the right part. My wife called the shop and Taylor said bring it in and he would match it up. One hour later and we were literally "cooking with gas" again. In a world where good customer service is becoming harder to find every day the experience we had with Affordable Appliances & Parts was spot on. Shopping local saved our household over $100.00 dollars. Make them your first call!
Jack P Johnson Valparaiso, Indiana
Reply from Affordable Appliances & PArts
2025.11.15
We are so glad you are happy, Jack! Thanks for coming in! We will be here when you need us!
Five stars for Matt and Taylor!
We had nothing but a great experience with Matt and Taylor. My wife went into the store first, and they were incredibly honest and worked hard to help us get our current washing machine up and running.
Ultimately, though, we had just pushed our old washer past the point of no return. Even then, the guys at the store genuinely tried to help us fix it before suggesting a replacement. That kind of integrity is rare.
When it became clear we needed a new machine, they helped us find one that was affordable—and let me tell you, it absolutely rips. This thing spins like it’s trying to win a NASCAR race. Dirty clothes don’t stand a chance. It doesn’t have all the unnecessary bells and whistles, and we’re actually thankful for that. All we want is clean clothes, and this machine delivers.
We’ll definitely return to these guys with any and all appliance questions or needs. Huge thanks to Matt and Taylor
If I could give Affordable Appliances more than 5 stars, I absolutely would! I know that may seem redundant, but Matt (the owner) treats customers in a way that you often do not see in this day & age. When our fridge broke down, Matt made an effort to fix it as quickly as humanly possible and ensured that no other issues would arise with the appliance in the future. In the words of Matt, "A clean fridge feels just like when you have a clean, detailed car. You get the same rush." Thank you so much!
I couldn't be more impressed than I was today. Usually customer service is a thing of the past, not here. Here you'll be treated well and they're honest to boot. They don't try to upsell you. If you're needing an appliance, part.. or even help with a question, head here. You'll be happy you did.
Reply from Affordable Appliances & PArts
2025.07.18
Kim! We are so glad you had a great experience! Thank you for coming in and for the kind words! We will be here for ya!
Hands down the friendliest and most helpful individuals in the appliance repair business. They also have fabulous deals on refurbished or ding/dented nearly new. Mary, Steven and Matt are most excellent!
Reply from Affordable Appliances & PArts
2025.07.11
Thanks so much for coming in, Fran! It was great to meet you and, of course, we will be here for you in the future!
Matt runs a great shop here and his honesty and integrity always stand out. I had another appliance company come out to diagnose a washer & dryer and then gave me an insane number to fix them. I called Matt immediately and he looked up and ordered the parts I needed right away. I also convinced him to help me install those parts and learned a lot along the way. At the end of the day I saved HUNDREDS of dollars on the repair and gained some great knowledge along the way. I highly recommend doing business here. Thanks Matt for all your knowledge and help getting this thing done!
Reply from Affordable Appliances & PArts
2025.07.02
Thanks for the kind words, sir! We are so glad you are up and running and saved a TON of money at the same time! We'll be here when you need us.
The best customer service I have experienced in a long time. Taylor was extremely helpful, going above and beyond to get me the best help/information on the part I needed. 100% recommend going here for parts or appliances.
Reply from Affordable Appliances & PArts
2025.07.02
Thanks Will! We are so glad you are happy with our service and products! Taylor leads the way and really has an impact on how we have developed our culture. Keep us in mind in the future and thanks for spreading the word! We'll be here when you need us!
Told them what I was looking for and they showed me a washer that matched all my needs and wants. I appreciate that they didn't try to upsell or sell me something I didn't want. Decent prices and even better appliances. All used appliances go through a quality inspection and refurbishment. 5/5 stars. I'll definitely be back for any future appliance needs.
Reply from Affordable Appliances & PArts
2025.06.04
Thanks, Kyle! We are so glad that you are super happy. Let us know if you ever need us in future!