AWF Reviews

Hi Cathy,

Thank you for taking the time to leave your feedback. My name is Dermot Howard, and I am the owner of Advanced Window Films, which I run alongside my wife. We genuinely appreciate you sharing your experience.

I take any negative customer experience very seriously, and I’m sorry to hear about both the results you’ve experienced and the difficulty you had in getting in contact with us — that’s not the level of service we aim to provide, and I sincerely apologise for that.

I wasn’t able to locate your details on our system under this name, so it would be really helpful if you could get in touch directly so I can look into this properly for you.

To make this as easy as possible, here is a direct link to our customer service WhatsApp:
https://wa.me/353872222426

If you send a message with your details, I will call you back personally as a priority today.

In relation to heat reduction, the performance of window film can vary depending on a number of factors, including the orientation of the windows, the type of existing glazing, and the level of direct sunlight exposure. In many cases, customers experience a noticeable reduction in glare and solar gain, rather than a dramatic drop in ambient room temperature. That said, we would be more than happy to review your installation and assess this with you.

Regarding the cracked glass, I completely understand your concern. However, it’s important to clarify that professionally specified and installed window film does not cause glass to crack on structurally sound glazing. This is supported by manufacturer guidelines and industry standards.

In our experience, cracks that appear after installation are almost always linked to pre-existing stress within the glass, such as:
• Pressure from the window frame
• Minor edge damage (often not visible)
• Manufacturing or installation stress within the original glazing

Where these stresses exist, changes in temperature can sometimes expose the weakness — but the root cause lies within the glass itself rather than the film. We have installed window film across thousands of panes over many years, and where the glass is sound, this type of issue does not occur.

That said, we absolutely want to help resolve this for you. I would really appreciate the opportunity to speak with you directly, review the situation, and see how we can assist.

Please do reach out via WhatsApp above, and I will make this a priority.

Kind regards,
Dermot Howard

Thanks Emma

Thanks Barbara.

Thanks Anne.

Thanks Sarah

Thanks ANdrew

Thanks Peig

Thanks Annette

Hi Martin, Thanks

HI Aisling. Thanks for your kind words

Thanks Aoife

Hi CV. Very sorry about this I have just spoken with the driver in question and it won’t happen again.

Thanks Colm

HI Alex. Thanks for your words.

Hi Rudi. We are deleted you are so happy with the job Liam did, he is a good one. Thank you

Thank you so much for your kind review, we really appreciate you taking the time to share your experience.

It was a pleasure working with you and we’re delighted to hear you’re happy with the result.

If you ever need anything in the future or have any questions, don’t hesitate to reach out — we’re always happy to help.

Thanks Ciara

hanks a million for the great feedback, it’s hugely appreciated.

We’re delighted to hear the privacy film is doing exactly what you needed — maintaining your view while giving you that extra level of privacy.

It was a pleasure working with you, and we’re always here if you need anything down the line.

Thanks so much for the review, it really means a lot to us.

It was great working with you on your project at home — we always enjoy jobs like that where we can really make a visible difference.

Wishing you all the best with it, and thanks again for choosing us.

Thank you very much for your kind words.

As a family-run business, feedback like this genuinely means a lot to us. We take great pride in both our work and our customer service, so it’s great to hear that came across.

We really appreciate your support.