Advanced Heating & Air Conditioning Inc. Reviews

Krisie Yo 2025.11.25

     

These guys were great at helping walk us through understanding the mini split/heat pump for our upper level; giving us a bid that was fair and included everything, and was easy to schedule and install. Greg was quick and responsive and the installers were fantastic! We felt comfortable with their knowledge and felt it was easy to trust the purchase of 2 mini split units for our 1912 craftsman home. Now it is nice and warm and was easily cooled for the last month of summer up in our master bedroom area. The pricing was better than the other 4 places I inquired with and we were happy to put in the Mitsubishi. Would do business again!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.12.01

Thank you Kristie for the review! We are so glad the entire process was a positive one for you and that Greg and our team took such good care of you. We are also happy to hear that the Mitsubishi units are keeping your home comfortable. Thank you for choosing us, we appreciate your business and trust. Have a wonderful holiday season.

Margo 2025.09.12

     

Not only was the estimate reasonable but every person I interacted with was friendly, kind, and professional. I haven't a single thing to complain about and they were responsive to questions, thorough, and cleaned up after. Our job was a mini-split installation in an attic room. They suggested a "floor unit" and it's perfect for our needs.

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Reply from Advanced Heating & Air Conditioning Inc. 2025.09.17

Thank you so much for your kind words regarding your mini-split installation. We are so happy that your "floor unit" is fitting your needs and and that you had a great experience with our team. We appreciate your trust and look forward to helping you again in the future!

Elliott Ford 2025.08.15

     

Great company, great value, and Stewart is a star technician - thank you!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.12.01

Thank you Elliott - we will definitely relay the message to Stewart.

Blythe Harrison-Sayre 2025.07.11

     

30 years of service…( 30 years!!) & our old Trane Central AC died. We knew we wanted a Trane replacement and here came the Calvary (Advanced Heating) & Greg! Awesome people (yes, Stuart & Riley you too !!) who saved this wicked witch from melting this summer. Fantastic professional HVAC specialists all day, every day. THANK YOU!!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.07.11

Thank you Blythe for the kind words. We are honored and thrilled to help keep the "wicked witch" cool this summer. Greg, Stuart, Riley, and the rest of our team truly appreciate the shoutout - it means the world to us. We are so glad you chose to continue with a Trane air conditioner and trusted Advanced Heating to deliver. Here is to many more years of comfort!!

Roger Marshall 2025.07.10

     

This is the second project Advanced did for me in the last 5 years. Very personable and professional. Both projects were done in a day at a cost I thought was where it should be. Thank you Advanced.

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Reply from Advanced Heating & Air Conditioning Inc. 2022.06.22

Thank you for your review Roger! It was a pleasure to work with you on your furnace install. We look forward to working with you on any HVAC needs in the future!

Dawn McMenamin 2025.07.07

     

This business is run with care. Very knowledgeable and professional. Also, through the Years, they have been helpful with my endless questions. Front desk, receptionist, is smart and personable. Feels like they're family. Definitely recommend!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.07.11

Thank you Dawn for your thoughtful review! It truly means a lot. We are always happy to answer any questions and help however we can. A special thank you from our front desk receptionist as well! We sincerely appreciate your commendation and continued trust in us!

Peter west 2025.07.04

     

Punctual, polite, respectful service. Easy going and highly communicative. My issues and questions were dealt with professionally and completely. Highly recommended

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Reply from Advanced Heating & Air Conditioning Inc. 2025.07.11

Thank you Peter for the wonderful review! We are so glad to hear that you had a positive experience with our team. We truly appreciate your recommendation and look forward to helping you again in the future!

Barry Adams 2025.06.25

     

My experience has been very sad. I have a few homes that Advanced Heating have installed and helped me for easily 12 years but unfortunately, with and the last 2 times, my experience has been very poor. One experience was in my view a poor technician that caused no heat in my home until they sent out another tech to test and review to fix. I went almost a week without heat. Recently I scheduled an online appt to fit their schedule as it wasn't a priority but needed to manage my business. I closed appointments and they cancelled creating a loss for my business. They apologized and scheduled a new time and again, closed my business for income and they pushed me out approximately 3-hours for more loss of business and for a 2nd time it didn't work out. I spoke to the office manager that this 3rd time should be complementary after having 2 poor scheduling experiences and the office manager agreed. They then charged our business anyway after a 20-minute review to say all is fine. it felt like a wham-bam thank you Mam to say all is good and billed me when we had already discussed the loss we took just to have them come and not show multiple times. After years of a relationship, I feel like I've been shafted and It's just another one of those companies that grow and don't care about a relationship. Feels like I've lost a trusted partner - SAD

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Reply from Advanced Heating & Air Conditioning Inc. 2025.07.11

First, thank you Barry for being a loyal customer for so many years — we truly value the relationship we’ve built with you over the past 12 years. We are very sorry to hear about the frustrations and inconvenience you’ve experienced recently. This is certainly not the level of service we aim to provide, and I completely understand how the repeated scheduling issues and service delays have impacted your business and trust in us.
We strive to support our customers, especially those who have been with us for so long, and it’s clear we fell short in your case. We sincerely apologize for the miscommunications and the unexpected billing after discussions with our office and we have issued you a fund for the amount you paid.
Thank you again for your honest feedback and for the opportunity to address this.

Wren 2025.06.24

     

Looking for someone to help install AC was extremely challenging, but I am very happy with Advanced. Their technicians are knowledgable, kind, and enjoy helping people make the most out of their installs. I am grateful for their attention to detail and responsiveness to my inquiries as well.

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Reply from Advanced Heating & Air Conditioning Inc. 2025.07.11

Thank you Wren for your kind words. We understand how challenging it can be to find the right team to install your air conditioner and we are honored that you chose Advanced. Our technicians take pride in delivering knowledgeable, friendly and detail-oriented service so it is wonderful to hear that reflected in your experience. We truly appreciate your trust!

Payton Jenkins 2025.06.14

     

Riley was so helpful in answering all my questions! Thank you. I would recommend them to anyone!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.06.14

Thank you Payton for your comments. We are lucky to have Riley running our office and appreciate that our customers recognize how wonderful she is.

Sam Mather 2025.06.12

     

great job

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Guy Taniguchi 2025.05.29

     

I would give Tristan B. 10 stars if I could! He came to my house and did a yearly maintenance check on my outside A/C unit. He installed a surge protector, cleaned the coils, cleaned up his work area. I was having a problem with my mini split system in my other house and he told me what the problem might be. I tried what he suggested and sure enough, it worked! He saved me another service call. That dude is awesome!

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Nick Weston 2025.05.10

     

Advanced Heating and Air Conditioning Inc did a terrific job of installing a kitchen hood in our 1951 ranch at a very affordable price! Our home never had a kitchen hood before, so it was a bit of a process, but Greg helped with all the steps. Riley was super helpful getting us scheduled for an install before we left for a long vacation. The install was done in a day and they provided their own electrician for the electrical work, so we didn’t have to source that out separately. Easy breezy and now we finally have a kitchen hood!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Nick - we are happy that you are satisfied with the installation of your kitchen hood. Your business and kind words are greatly appreciated!

Gary Butterfield 2025.05.02

     

Had a great experience with Advanced Heating and Cooling. Straight shooters, nice folk, good communication from Riley in the office. Great work!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Gary for your kind words. We are happy we were able to get your Trane air conditioner installed for you prior to the summer weather we are expecting. Everyone on our team enjoyed working with you. Enjoy the sun!!

Kathy Tucker 2025.04.23

     

I highly recommend this company. I used them for my home and business to install heat pumps — very good work. Nice employees who are good problem solvers.

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Kathy. We appreciate your ongoing trust in us for your personal and business needs. We hope the Mitsubishi heat pumps and Trane air conditioners we have installed for you continue to keep you and your tenants comfortable this summer!

Jacques Li 2025.04.11

     

Got four bids for a four ceiling cassette mini split system. Advanced Heating came in very competitive. Greg was very helpful guiding me through their offerings and readily answered all the follow up questions I had. The lead time was minimal which was a pleasant surprise. The installers were professional and courteous. The small issue I had over drain line placement by the installers was resolved on the follow up appointment. Overall I'm very happy I went with Advancea and their Mitsubishi offerings. Would recommend Advanced if you are considering a minisplit system.

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Jacques. We are glad you are pleased with the installation of the Mitsubishi mini-split and that we were able to resolve the issue with the drain line. It's a pleasure doing business with you.

samuel Mather 2025.04.02

     

It was amazing!

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Stephen Cowan 2025.03.28

     

Riley was a great help!! Love this place! Couldn’t recommend her enough :)

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Stephen - we appreciate your kind words. We are very lucky to have Riley, as well as customers like you!

Erik Haines 2025.03.21

     

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Erik for the 5 stars and we hope you are enjoying the comforts of your Trane heat pump. Thanks for your business!

Jeremy Colwell 2025.03.06

     

Such a great experience. Quick, professional, and polite. Couldn’t be happier with our new heat pump system from Advanced Heating and Air Conditioning!

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Reply from Advanced Heating & Air Conditioning Inc. 2025.05.27

Thank you Jeremy. It is always a pleasure to do business with customers like you. We are glad to have your Mitsubishi heat pump installed for you to keep you comfortable as our summer weather begins!