ADVANCE Appliance Ltd - Calgary

ADVANCE Appliance Ltd - Calgary Reviews

Average rating
     
3.2 | 6 reviews
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ADVANCE Appliance Ltd - Calgary
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Reviews

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3.2

| 6 total

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ibrah bakir
ibrah bakir 2026.09.02
     
Biggest crooks in Alberta. They don’t have technicians who work direct for the company they sub contract there work out and switch technicians every few month none of the employees have worked there longer than 3 months which goes to show you how bad of a company it is. There work ethics and experience is so bad honestly words cannot describe. I wouldn’t use them if they paid me to service my appliances.
Reply from ADVANCE Appliance Ltd - Calgary 2026.09.03
Hi , none of this is true and it looks like your a spammer. all of our employees work full time. more than 6 to 15 years. we think you got the wrong company. stop spamming our business. check your record and put your comment to the correct company, you are not our customer
Edward Apolonio
Edward Apolonio 2026.07.23
     
Mark did an excellent job repairing our LG refrigerator. He’s an experienced LG, Samsung, and multi-brand refrigerator technician—professional, prompt, knowledgeable and easy to deal with. He fixed the problem, explained everything clearly, and gave us helpful maintenance tips. Highly recommended. Thanks, Mark!
Rafael del Mundo
Rafael del Mundo 2026.07.07
     
Mark fix our washer . I will recommend them
Adam Pratt
Adam Pratt 2026.06.09
     
Advanced appliance was dispatched to our home through a Home Depot warranty program to assess our dishwasher, which was making an abnormal noise (for two years we could not hear the dishwasher running when we were standing in the kitchen, we can now hear it in our bedroom upstairs). The technician who came to our house looked inside the dishwasher for about 30 seconds, then sat beside it for half an hour while it ran, watching videos on his phone in another language. After that he informed us that this was “normal” and despite us indicating it had never made this sound for 2 years of operation, he refused to inspect it further. After trying to get Home Depot to resolve the issue and send a new technician from a different company and having no luck, I called Advanced Appliance directly to see if they would send a different technician to our home. I was told I was not able to speak directly to a manager, and the receptionist simply read me the report of the original technician and said they would not send anyone else. I was hopeful a small business seeking a solid reputation would be willing to waive a service call fee to send a more competent and responsive technician, unfortunately this was not the case. As such, I would not recommend this company given they aren’t even willing to spend the time on a phone call with a calm, yet dissatisfied customer.
Reply from ADVANCE Appliance Ltd - Calgary 2026.06.09
Hi Adam ,

the unit was inspected thouroughly by our technician which sat beside at the unit for a reasonable duration of time,
if any abnomalities within the duration of observation it should make noises as stated.

however its working fine no abnormalities.
If you ever encounter any noises during usage of appliance, best way to prove it is by recording it and send it to us for evaluation.

technician are equip with tools
for monitoring noise levels in decibels , if the noises is within acceptable range when its running therefore thats how our technicians make conclusions.
Ernesto Abellar
Ernesto Abellar 2026.05.21
     
“Excellent service! The technician Mark from Advance Appliance LTD, was professional, knowledgeable, and arrived on time. They explained everything clearly and completed the work efficiently. Very satisfied with the service and would highly recommend!”
Luiza Kulchetscki
Luiza Kulchetscki 2026.04.11
     
Two stars for the fix and timely scheduling, but what these guys charged me for the fix was so, so high. I'm reasonable about these kinds of things, but almost $700 to replace a drain pump on a washing machine was a shock to the system. And they weren't even going to provide me with an invoice with a breakdown of the costs had I not asked for one, they just kept messaging me to ask when I was going to pay. Please try other companies, I regret going with Advance Appliance.

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