The company moved me on 9/15/25. The workers was okay, but as I'm unpacking I'm noticing some of my things are broken, they also lost the screw bolts that was taken out of my bed and put nails in the place of the screws that was lost, they also didn't have the proper tools to take the bed apart everything was done manually which made the move longer. I more than likely would not use this company again. The only good thing about the move was they helped me put my T.V. in my truck and I gave them a $20 tip for that reason.
Reply from ACM Movers Chicago - Moving Company
2025.09.19
🛑 This review is completely false and not from a customer of ACM Movers ❗️
We have carefully checked our records for September 15th and the days around this date, and we could not find your name or any matching order in our system.
Please contact us directly at +1 (872) 212-5599 so we can look into this further and assist you.
At ACM Movers, we take our reputation and our customers’ experience very seriously. Our company is built on professionalism, transparency, and hard work, and we always aim to resolve any real issues promptly.
For this reason, we kindly ask you to reach out so we can clarify and resolve the matter.
We have carefully checked our records for September 15th and the days around this date, and we could not find your name or any matching order in our system.
Please contact us directly at +1 (872) 212-5599 so we can look into this further and assist you.
At ACM Movers, we take our reputation and our customers’ experience very seriously. Our company is built on professionalism, transparency, and hard work, and we always aim to resolve any real issues promptly.
For this reason, we kindly ask you to reach out so we can clarify and resolve the matter.
I couldn’t be more impressed with the service Mohammed and Roman provided during my move. From start to finish, they were professional, efficient, and incredibly careful with all of my belongings. They arrived right on time, worked quickly without ever cutting corners, and handled even the heaviest furniture with ease.
What stood out most was their positive attitude and teamwork—they made a stressful process feel smooth and stress-free. They went above and beyond to ensure everything was placed exactly where I wanted it, and they treated my home with the utmost respect.
If you’re looking for movers who are reliable, hardworking, and genuinely care about their customers, Mohammed and Roman are the best choice. I would recommend them to anyone without hesitation!
Reply from ACM Movers Chicago - Moving Company
2025.09.17
Parker, thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Mohammed and Roman made your move smooth and stress-free while taking such great care of your belongings. We truly appreciate you noticing their professionalism, teamwork, and dedication. It means a lot to us to know that you felt respected and supported throughout the entire process. We’d be honored to help you again in the future!
Reply from ACM Movers Chicago - Moving Company
2025.09.15
Thank you, Dorothy, for your kind words! We’re so glad to hear that everything went smoothly and efficiently. Our team always strives to make moving fast, professional, and stress-free. It was a pleasure to assist you, and we look forward to helping you again whenever you need!
Great guys! Very helpful and efficient. They got me moved in within 3 hours and treated my items with care. Would definitely book again. Thank you!
Reply from ACM Movers Chicago - Moving Company
2025.09.12
Thank you, Alexis! We’re glad to hear our team was able to make your move quick, smooth, and stress-free. We truly appreciate your trust and kind words — looking forward to helping you again whenever you need!
Reply from ACM Movers Chicago - Moving Company
2025.09.12
Thank you, Linda! We’re happy to know you had such a positive experience with Igor and the team. Your kind words mean a lot, and we’ll be sure to share them with him. We’re always here whenever you need moving help again!
We are so thankful to ACM Movers. Let me tell you, we did not have an easy move. These guys worked tirelessly for 10.5 hours to make sure we got into our new home. They lifted, hoisted things from the street level up to our floor, squeezed up stairs, all with so much care and respect. This is an amazing team, they were all so nice and personable. We would recommend any day, seriously.
Reply from ACM Movers Chicago - Moving Company
2025.09.08
Thank you so much, Lydia! We truly appreciate your kind words and the time you took to share your experience. Our team worked really hard that day, and it means a lot to know their effort made your move successful. We’re glad everything went smoothly despite the challenge, and we’re grateful for your recommendation!
Martin and Andrew were incredible, they were both quick and careful with all my furniture and made the move in process really smooth and easy. They also helped me set up some of the furniture which was fantastic. Highly recommend ACM, amazing service at a really good price compared to other moving companies!
Reply from ACM Movers Chicago - Moving Company
2025.09.03
Thank you so much, Kanishk! We’re happy to hear Martin and Andrew made your move smooth and easy while taking great care of your furniture. It’s wonderful to know they could also help with setting up — we always want to go the extra mile. We truly appreciate your recommendation!
Reply from ACM Movers Chicago - Moving Company
2025.09.03
Thank you, Amina! We’re glad to know the team made your move efficient, clean, and stress-free. Your kind words mean a lot, and we’re happy we could help make the process simple and flexible for you.
Martin and his crew were so helpful and accommodating with all of my requests. Highly recommend!
Reply from ACM Movers Chicago - Moving Company
2025.08.31
Thank you, Lauren! We truly appreciate your kind words about Martin and the crew. We’re so glad they were able to accommodate all your requests and make the move easier for you. Thank you for choosing us and for recommending our service!
Moving is a pain no matter how you look at it. I found ACM after a company I used several times no longer offered service. They sent a team of 5 to move my family to a new home and I’ll tell you, this is the least stressed I’ve ever been during a move.
They handled all of our items with care even a big TV that I had been very anxious about. Disassembly, moving, then reassembling major furniture in the new home with ease and quickness. These guys are the real deal and I would recommend to anyone. Absolutely worth every dollar.
Reply from ACM Movers Chicago - Moving Company
2025.08.31
Thank you, Andrew! We’re glad our team could step in and make your move easier. It’s great to hear that the whole crew worked hard and left a good impression. We really appreciate your feedback and the awesome photo!
I would like to express my gratitude to the moving team! Everything was done quickly, professionally, and without any problems. Packing, transportation, and unpacking were all at the highest level! I especially want to highlight the politeness and attention to detail of the team. I am very satisfied with the services and will definitely reach out again. I also highly recommend them! Thank you Roman!
Reply from ACM Movers Chicago - Moving Company
2025.08.31
Thank you for this wonderful feedback! We’re so glad everything went smoothly and that you’re happy with the attention to detail from our team. Roman and the crew will be so pleased to hear your kind words. We truly appreciate you recommending us!
Just finished a move using ACM movers. I can’t say enough about how smoothly and professional the move went. Martin and El Brus were amazing! They wrapped all pieces of furniture. I live on the second floor and they got every piece out without any damage to the walls or furniture. They worked quickly and took care of every detail. This was an amazing smooth experience. Thank you!
Reply from ACM Movers Chicago - Moving Company
2025.08.31
Thank you so much, Janna! We’re thrilled to know that Martin and El Brus made the move smooth and stress-free for you. Wrapping and protecting your furniture is always a top priority for us. We appreciate your kind words and your trust in our team!
We had a great experience with ACM movers! Martin and nazar were hardworking, fast, and very affordable. Would definitely recommend!
Reply from ACM Movers Chicago - Moving Company
2025.08.31
Thank you, Grace! We’re so happy to hear Martin and Nazar made your move fast, smooth, and affordable. We truly value your recommendation and appreciate you choosing us!
I hired ACM movers because of their wonderful reviews and I wish more than anything that I could also give them 5 stars. I will say the men worked very hard and it was a very humid and long day. However, there are several issues that occurred which management has not resolved and I am very disappointed in that. I paid them and tipped them at the end of the job, so I did my part. I just wish that management would do their part. Be aware that they will give you an “estimate” over the phone, but when they arrive they walk thru and that “estimate” turns into a lot more $$$$$$. It is what it is regarding the cost because, they did work hard. However, the other issues that have not been resolved are very upsetting.
I saw your reply and want everyone to know that I have not received any reimbursement for the jewelry or damaged furniture. That is not good customer service, regardless of what your reply was.
Reply from ACM Movers Chicago - Moving Company
2025.08.22
Thank you, Debi, for your detailed feedback. As you mentioned in your review, there was a very large amount of work involved. Our movers worked hard to complete everything as quickly as possible in order to prevent additional costs for you. Unfortunately, sometimes initial phone estimates can differ if not all details are provided in advance. We truly appreciate that you recognized the effort of our crew, and we will continue improving our service to make sure every client feels fully satisfied.
I recently used ACM Movers for my move, and I couldn't be happier with the experience. Mohamed was incredibly professional, friendly, and helpful from start to finish. He made what could have been a stressful day feel completely smooth and manageable. Everything was handled with care, and the whole process was efficient and well-organized. If you're looking for a reliable moving company, I highly recommend ACM Moversespecially if you get the chance to work with Mohamed. Great service all around!
Reply from ACM Movers Chicago - Moving Company
2025.08.24
Thank you so much for sharing your experience, Jaded! We’re truly glad to hear that Mohamed made your move smooth, stress-free, and well-organized. Our team always strives to provide the highest level of care and professionalism, and it’s wonderful to know this came through in your move.
We’ll be sure to pass along your kind words to Mohamed — he will be so happy to hear them. We truly appreciate your recommendation and look forward to helping you or your friends with future moves!
We’ll be sure to pass along your kind words to Mohamed — he will be so happy to hear them. We truly appreciate your recommendation and look forward to helping you or your friends with future moves!
I used this moving company twice. The first time in February 27,2025, they did a great job packing and moving items into storage no complaints there.
Unfortunately, my second experience was the complete opposite. The team that came to move my things out of storage was unprofessional and careless. One of the movers was speaking in another language and making comments about me and my children, which made me extremely uncomfortable
The movers left several of my items on the ground, told me they couldn't fit my washer and dryer through the door.(without even trying),and when they finally did, they damaged my door in the process. I was charged extra to move those items, when I brought up the damages, they brushed it off and didn't want to take any responsibility.
To make things worse, one of the movers asked can he use my bathroom, which he urinated all over my seat. He also left my king size bed frame which folds up for easy moving just lying in the hallway. I expected professional service, especially after a great first experience, but this second move was frustrating, stressful and unacceptable.
I wouldn't recommend this company based on my most recent experience on August 17,2025