A Class Plumbing and Electrical Ltd

A Class Plumbing and Electrical Ltd Reviews

Excellent rating
4.5
78 reviews Verified
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Reviews (78)
Michael Jacques
Michael Jacques
2024.04.16
Rhys remotely assisted with the installation of a Solax wireless dongle. Great advice and stellar service, Thanks.
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Kevin Smith
Kevin Smith
2024.04.13
Great service from a great team. Very happy.
Martin Holt
Martin Holt
2024.04.06
Quote: We selected A Class plumbing and electrical over four other competitor companies. Design: A Class accepted the changes we wanted after taking into consideration some of their competitors ideas and we accepted their advice in increasing the battery storage. Batteries: The Guarentee for the batteries increased over the original quote and we were advised of this extension which was passed on to us at the end of installation. Cleanliness: We were very impressed with the team as they tidied and hoovered at the end of each day. They all took their boots off when they walked through the house to get to the the attic. There was no smoking or vaping. Post installation: We have had support from A Class via Rhys even at the weekend. Overall: We are pleased with the quote, the installation team and the after sales service.
Katie
Katie
2024.03.08
Very professional and considerate of your home when doing work. Would highly recommend them
Vicki Salmon
Vicki Salmon
2024.02.15
Paul and Curtis pulled off a long couple of days to get my new water tank installed. Was very happy to have hot water again. Thanks guys.
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Robert Stacey
Robert Stacey
2024.02.11
Visited my house to quote for electrical and plumbing. Never heard back even after chasing.
Paul and Sandi Taylor
Paul and Sandi Taylor
2024.02.02
Clear advice from John about which replacement boiler would best meet our needs. Elliot and Owen installed it and did a great job. They were the tidiest tradesman we've ever seen. Top of the class service from the A Class team.
ema king
ema king
2024.01.31
well all the rip off merchants havnt all been removed, they quote a price over the phone for a look. then charge you extra, so dont give details over the phone, find another company charged £72, for a nice clean van to go check a OAPS boiler, , didnt do anything but take a couple of photos and try and sell you a new boiler, shame on them.there less than an hour
Reply from A Class Plumbing and Electrical Ltd 2024.01.31
Thank you for your review. We are very sorry you feel this way and can assure you that the issues you have stated above will be looked into immediately. So we can do this, please could you possibly call the office and provide us with your details and the job you are referring too. We have had a look back over the last month and can’t seem to find any jobs where we have had any issues like the ones you are describing. Every customer, new and existing are made aware of our charges, this prevents any confusion or surprises upon billing. I’m sorry if you feel that this has not been made clear enough. We look forward to hearing from you and hope to resolve this matter soon.
Cheryl Taylor
Cheryl Taylor
2023.12.25
My boiler broke tonight - on Christmas Day!! A Class sent someone out within 10 minutes of my call. Both John (the owner) and Paul who came out , were brilliant - efficient, polite, helpful. . It’s fixed (temporarily for now - because it’s Christmas!!) - but the service was spot on and the immediate problem is solved. Very grateful. Thank you!
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The Cottage
The Cottage
2023.12.10
Absolutely First Class device from this company from phoning Rebbeca and informing them of the problem. To the calling out of the engineer Curtis all done in under 2 hours is absolutely fantastic service along with pleasent staff. I would highly recommend these guys for any work. Superb to Team A Class Jason The Cottage Chippy 😊👍
Janice Finestone
Janice Finestone
2023.11.28
Sam has just finished fixing an outside lamp for me and I have to say thanks for a great service as usual! He's done a super job and I'm more than satisfied - he's a good worker, polite and efficient just like ALL the staff I've met on your team and I just felt it was about time for me to say thank you A Class for the good service I've had from every one of you over the many years I've known you. Wishing you all a great Christmas and New Year and thanks again to everyone. Janice.
Alan Smith
Alan Smith
2023.11.14
Dan and his team did a great job installing our solar system with batteries. Really neat and tidy work and very good guys. Thanks to Rhys for his recommendations. All working perfect, would recommend them without hesitation
Tony Warner
Tony Warner
2023.11.12
I approached A Class because I had problems with the cowboy company installing my Solar installation. A Class guided me through the equipment I really should have had in the first place together with alternative scenarios for upgrading the system. After threatening legal action the cowboys finally put in what A Class had recommended, which works a treat! I'm sorry I didn't deal with A Class in the first place, but for any extension or upgrade they will be my first choice.
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Tim Kilner
Tim Kilner
2023.11.02
I have recently used A-Class Plumbing & Electrical Ltd to install a new PV system including battery storage & associated inverter’s. In summary I am very pleased with my install, my A Class experience and I highly recommend them. A Class was recommended to me a by a neighbour who had a PV solution installed early 2023 and sang their praises. My initial contact with John ( the owner) was excellent, he is very knowledgeable (20 years of PV install experience) and helped guide me through the design of a solution that suited my house, and my aspirations. As we traveled through this process I saw the passion that John has for green energy and a desire to create a solution the met my needs. The design went through a couple of iterations for both components and price, and once we received the G99 approval it was full steam ahead. The scaffolding (Wyre Scaffolding) was excellent, the best we’ve had; it was both very sturdy and very Safe). The install onto a slate roof (29 panels) and into my loft (2 inverters, 4 batteries) took just 5 working days, and I met 6 members of the A-Class team. There were typically 3 on site at any time. All were very amiable, professional, hard working, Technically very competent, and took great care in ensuring their element of the install was undertaken to the very best of their abilities. Each step was photographed to provide visibility of the workmanship across the A-Class team, and there was a solid desire to create a solution in a very neat and tidy fashion. Dan, the on site team leader, and professional electrician kept me in the loop all the way through the install to ensure I finished up with the install I desired. He was excellent in this role. In conclusion I have really enjoyed the experience of the A-Class team, they are exceptionally good, and I can not recommend them enough. If you are after a PV / Battery install, look no further. They really are very good, I cannot think of anything they could have done better, other than sourcing some sunny weather on my first day of becoming a Power Generator. Many thanks A Class. A pleasure to write this review
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
Thank you for taking the time to leave us a review! we appreciate your kind words and are delighted to hear about your positive experience with all of our A Class Team.
Lauren Cooper
Lauren Cooper
2023.10.19
Always amazing service from a class! Couldn’t thank them enough 😊workers are always super polite and they always go above and beyond in every aspect of work they do for us 😊wish I could give them more than 5 stars! Thank you 😊
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
We are thrilled to receive your feedback! Your satisfaction is our top priority, and we're glad to know we met your expectations. Thank you for choosing us!
Chris Wilkinson
Chris Wilkinson
2023.10.12
We work with A Class and in particular Rhys. Rhys and his team go out of their way to produce outstanding work for there clientele. Rhys take steps to walk you through the process of what Solar can do for you and your home. From start to finish he will be with you every step of the way to ensure you are fully happy and knowledgeable on your solar installation. He also gives great aftercare. Pick up the phone and he will be happy to help you with any questions or concerns you may have. Rhys and A Class are quite simply outstanding. Highly recommend you use them should you want to go green.
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
Your feedback brightened our day! We're grateful for your support and glad to hear that you had a great experience with us.
Mike Crane
Mike Crane
2023.10.11
Had an issue with my solar battery- connected A Class, and within a day I had received help and advice to help resolve the issue, engineer called at my home and the issue was resolved within 20 minutes. Great service from all involved and would thoroughly recommend
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
It's wonderful to hear that you enjoyed our services! Thank you for your positive review and for trusting us with your needs. We appreciate your business.
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Richard Kenyon
Richard Kenyon
2023.10.01
I called A-class plumbing for an emergency callout after part of the pipework in my bathroom unexpectedly fell apart. It took a total of two and a half hours from the me picking up the phone to Dane having patched things up and leaving me with a working bathroom. Not bad at all! I'll definitely be going back to A-Class next time I need a plumber. Friendly, professional, and helpful.
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
Thank you for your review! We are dedicated to providing excellent service, and we're delighted to hear that our efforts are reflected in your experience. We value your feedback!
Keith Ridley
Keith Ridley
2023.09.05
Given the standard of some of the other solar installers that quoted, Rhys rose head and shoulder above them explaining how best to take advantage of limited roof space and the Intelligent Octopus electric rate. The installation team, led by Dan were hard working and tidied up before leaving on both days. The tidiness of the wiring, within areas that aren’t on show, was exemplary and gives the impression of a team that takes a pride in their work
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
We're thrilled to read your positive review! It means a lot to us that your took the time to share your experience. Thank you for your kind words and support.
Paul Squires
Paul Squires
2023.08.18
Another great efficient service today. From the initial quote by John through to the staff in the office and then today by the two gentlemen who fitted our new shower. They were so polite and courteous. Keep up the excellent customer service A Class 😁
Reply from A Class Plumbing and Electrical Ltd 2023.11.02
Your feedback is greatly appreciated! We are pleased to learn that you had a positive encounter with our team. Thank you for choosing us and for sharing your thoughts.