Verified Company
100% The best plumbers I ever used.
Actually listen to what you want.
Actually answer questions.
Actually get the work done when they say they will.
I used them to install full system when we moved in and servicing every year since. Very reasonably priced. Very easy to work with.
Please please please try out the booking took on their website. It's so good but they joked the other day that I'm the only customer that uses it.
Heartfelt recommendation from me.
Unnecessary parts changing
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for taking the time to share your feedback.
After reviewing our records, our first visit to your property was in January 2024. At that point, our engineer found that the system was heavily contaminated with sludge. As the system is over 20 years old and based on an old gravity setup, we advised a power flush, pressurisation, and the installation of a magnetic filter. A quotation was provided, but the work was not approved.
You contacted us again in October 2025 with further issues. During this visit, our engineer found:
• A burned-out heating port valve
• A faulty dual-channel programmer
• The system still unpressurised
• Significant sludge still present
• The hot-water port valve deteriorating
• Leaks from the boiler and other areas due to age and lack of maintenance
All findings and the recommended repairs were explained fully during the visit.
Two weeks later, the system failed again. Unfortunately, this is expected on an ageing system in poor condition when essential repairs and maintenance are not carried out. Replacing a single failed component cannot restore long-term reliability if the underlying issues remain unresolved.
We are proud of the service we provide and of the 300+ verified 5-star reviews from long-term customers who follow the maintenance recommendations and therefore have systems that run reliably for many years.
Respectfully, leaving a 1-star review does not resolve the underlying faults with your central heating system. The issues we identified in 2024 and again in 2025 still remain, and until the recommended work is completed, the system will continue to fail.
We remain available and willing to assist you should you choose to proceed with the required repairs.
Kind Regards
ACF Team
After reviewing our records, our first visit to your property was in January 2024. At that point, our engineer found that the system was heavily contaminated with sludge. As the system is over 20 years old and based on an old gravity setup, we advised a power flush, pressurisation, and the installation of a magnetic filter. A quotation was provided, but the work was not approved.
You contacted us again in October 2025 with further issues. During this visit, our engineer found:
• A burned-out heating port valve
• A faulty dual-channel programmer
• The system still unpressurised
• Significant sludge still present
• The hot-water port valve deteriorating
• Leaks from the boiler and other areas due to age and lack of maintenance
All findings and the recommended repairs were explained fully during the visit.
Two weeks later, the system failed again. Unfortunately, this is expected on an ageing system in poor condition when essential repairs and maintenance are not carried out. Replacing a single failed component cannot restore long-term reliability if the underlying issues remain unresolved.
We are proud of the service we provide and of the 300+ verified 5-star reviews from long-term customers who follow the maintenance recommendations and therefore have systems that run reliably for many years.
Respectfully, leaving a 1-star review does not resolve the underlying faults with your central heating system. The issues we identified in 2024 and again in 2025 still remain, and until the recommended work is completed, the system will continue to fail.
We remain available and willing to assist you should you choose to proceed with the required repairs.
Kind Regards
ACF Team
Florin (2 bob) arrived on time to service my boiler did a first class job very helpful with his advice this is the second time I have used ACF Plumbing and will not be using anybody else if you want a first class job doing with a competitive price I would recommend these
Reply from ACF Plumbing and Heating Limited
2025.11.07
We sincerely appreciate you taking the time to provide your feedback. Your review is important to us and plays a key role in helping us enhance our service quality. Thank you for your continued support.
Great service from ACF/ Florin. Annual boiler service; easy to book, arrived on time, works cleanly and the cost is reasonable. Couldn't ask for more!
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you so much for leaving your feedback! We genuinely value your comments, and they help us to keep raising our standards. We appreciate your trust in our team.
Thank you for doing the check up before heating season. My radiator's now all warm, due to your care and let the air out of them. I really appreciate when one of your people arrive, and they are promptly putting a shoe cover on. Thank you so much!
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for your feedback. We really appreciate your time and support. It helps us continue improving our services.
Have used this company twice. Have been very pleased both times. Great communication, prompt and great work carried out both times
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for your feedback, we really appreciate you taking the time to share your experience. Your support helps us keep improving.
Thank you again for choosing ACF.
Thank you again for choosing ACF.
I recently had ACF Plumbing replace my old boiler, and I couldn't be happier with the experience. From the moment I called, their customer service was friendly and helpful. They scheduled an appointment quickly, and the technician arrived right on time.
The plumber was professional and took the time to explain everything to me about the new boiler, including how it works and why it was a good choice for my home. I appreciated that he answered all my questions without making me feel rushed.
The installation itself went smoothly, and they left the place clean afterward, which was a nice bonus. The new boiler has been working wonderfully, and I can already feel the difference in efficiency. I highly recommend ACF Plumbing if you need any plumbing work done—they really know their stuff!
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for your feedback. We truly appreciate it.
Thank you again for choosing ACF.
Thank you again for choosing ACF.
Great plumber. Florin knew what the problem was before he even got to my home. He was done within 30 min and I’m very happy with the outcome. Will definitely have him on speed diall for any future plumbing jobs. Also very competitively priced.
Reply from ACF Plumbing and Heating Limited
2025.11.07
We appreciate you taking the time to provide your feedback. Your comments are important to us and help us enhance our service.
Thank you again for choosing ACF.
Thank you again for choosing ACF.
Florin completed our annual boiler service. The communication from point of booking was great, we got a reminder text and update when he was 15 minutes away. Service was done quickly and paper work completed before he left. Later that day Florin also provided an electronic version of service report along with a payment link and invoice. All very professional. I would Highly recommend
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for sharing your feedback with us. We’re always working to deliver the best experience possible, and your review helps us do that.
Thank you again for choosing ACF.
Thank you again for choosing ACF.
Ben was great, super friendly and did a top job fitting my new boiler. Really knew what he was doing and got everything sorted quickly and smoothly. Would definitely recommend!
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for taking the time to share your feedback. We truly appreciate it. Your review helps us to keep improving and delivering high-quality service every day. Thank you again for choosing our company.
Everything went like clockwork. The installation of my new boiler with Charlie and Ben was excellent. They are good with dogs, very informative, methodical and professional in all aspects of the service they provided during the installation, service and commissioning of our new boiler system. The specifications of the boiler matched our requirements in every detail through a thorough inspection by Florin. I have no doubts in that what Florin has specified for our heating system will make some considerable savings in the long run.
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you so much for leaving your feedback! We genuinely value your comments, and they help us to keep raising our standards. We appreciate your trust in our team.
Florin and his team were remarkably efficient and reliable doing the A/C installation works at my home. From the inspections through to completion I never had doubts they would deliver. Highly rated and would certainly recommend.
Reply from ACF Plumbing and Heating Limited
2025.11.07
We sincerely appreciate you taking the time to provide your feedback. Your review is important to us and plays a key role in helping us enhance our service quality. Thank you for your continued support.
ACF installed a gas Combi boiler in my former airing cupboard and dismantled my 23 year-old floor standing boiler in my kitchen. Ben, with the assistance of Charlie, completed this work in two days to a high professional standard and ensured that they did not cause any damage. A really excellent service, above my high expectations.
Reply from ACF Plumbing and Heating Limited
2025.11.07
Thank you for your feedback, we really appreciate you taking the time to share your experience. Your support helps us keep improving.
Thank you again for choosing ACF.
Thank you again for choosing ACF.