Purple Standard Reviews

Lesley Kroenke 2026.05.11

     

This company has New ownership which does NOT stand behind their work. April I Called them out to pump septic tank. May 11th had to call a different company to pump septic tank again after I found out the tank was not completely pumped. Ace left waste in the tank that "they could not pump". I do not recommend this company.

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Reply from Purple Standard 2026.05.13

We're sorry to hear you had a negative experience. When our technician serviced the property on April 3rd, he encountered a significant grease biomat in the tank that limited how much could be pumped, as well as a blockage in the inlet pipe that he was able to clear to restore flow. It's worth sharing that grease biomats can be difficult to break down fully in one service, and the material that remained had time to interact with fresh fluids, which made the follow-up job more straightforward. That said, we take your feedback seriously. Please don't hesitate to reach out to us directly at 813-971-8770 so we can discuss further.

JR Haley 2026.05.11

     

Don’t walk their talk. Poor service. They must have some good people, hence other ok reviews, but definitely not consistent. Was told by onsite tech they’d do something then never happened. Called and manager was pretty uninterested in helping.

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Reply from Purple Standard 2026.05.13

We're sorry to hear you had a negative experience. During your February site visit, our technician communicated something about your service plan that turned out to be inaccurate, and we sincerely apologize for that miscommunication and the confusion it caused. Our service plans do have specific parameters, and we understand it's frustrating when expectations don't align with what's covered. Your feedback is important to us, so please reach out to us directly at 813-971-8770 so we can discuss this further.

Heidi Peréz Canabes 2026.05.10

     

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Reply from Purple Standard 2026.02.10

Thanks, Heidi! Our teams work hard to provide quick and friendly service. Education and top-tier customer service are the heart of what we do. We look forward to working with you again for your next service!

Eugene Pacinella 2026.05.08

     

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Christina Mayfield 2026.05.06

     

Incredible service! I had an emergency and was thrilled that they could fit me in the same day. They arrived when promised, identified the problem immediately, and had it fixed in no time. They made sure everything was working properly before they left. If you’re looking for a reliable company that is fast and honest look no further!

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Anthony Caimano 2026.04.28

     

Called at 8:35am on a Sunday…needed my septic tank pumped as it was full…he showed up at 11:30am…and was done and gone at 12:00pm! Quick, clean, NO SMELL and knowledgeable to answer any questions I had! Highly recommend ACE!

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Jessica Sivillo 2026.04.27

     

ACE has been a fantastic company to work with. They are professional, knowledgeable, and informative. They are truly experts in the field.

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ferne braband 2026.04.26

     

They were out and pumping within two hours on a Sunday. I am very grateful for them. My biggest fear is to have sewage inside the house. He even took extra time to screw my lids down to help prevent clogging. 100% pleased and I will call them each time. Thank you!!

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Scott Mickelson 2026.04.26

     

CLAYTON was great. He was informative and excellent to work with. 👏 👍

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Reply from Purple Standard 2025.04.03

Thanks for your great review, Scott! We take pride in helping our customers learn more about their septic systems and providing excellent service throughout the entire process. For ongoing septic maintenance tips, be sure to follow us on social media!

Brandy Heminger 2026.04.25

     

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DH G 2026.04.24

     

Sebastian was a septic expert and solved my complex problem quickly and efficiently

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Edward Lucia 2026.04.23

     

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Ron Brooks 2026.04.23

     

Awesome company, polite young man knew what he was talking about, pumped my septic and sold me on a new system. Thank you!

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Elmer Blas 2026.04.23

     

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Nuria Lugo 2026.04.23

     

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Sean Myatt 2026.04.23

     

I’ve used Kenny with Purple Current Commercial Electric for electric heater hookups and automation electrical work, and he has been outstanding every time. Great communication, quality workmanship, and always dependable. He takes pride in his work and it shows. I highly recommend him for any electrical needs.

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reginald west 2026.04.22

     

The technician, the service and company was excellent! I would recommend ACE anytime! Thanks for a job well done.

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Denise Brand 2026.04.22

     

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Bryant Brand 2026.04.22

     

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Lissette Pino 2026.04.22

     

Muy eficiente,rapidez y buen trabajo

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