Verified Company
I am pleased to share my experience with Australian Care Excellence, an outstanding disability support organisation who made a significant difference in the lives of those they assist.
Australian Care Excellence possess a remarkable ability to connect with clients on a personal level, ensuring that each individual feels understood and valued. They have a-strong grasp of the complexities involved in supporting individual with disabilities.
I salute them on their fierce advocate on their clients’ rights and needs. They always prioritised and very attentive to preferences and goals, ensuring support is tailored effectively.
Clients often express their newfound confidence and skills because of the encouragement and motivation provided by their dedicated health workers.
I wholeheartedly and proudly recommend Australian Care Excellence to anyone who’s looking for a support worker. Their dedication on enhancing the quality of life for individual with disabilities is truly inspiring and have positive impact to the community.
Reply from Australian Care Excellence | Disability Services Provider
2026.02.16
Thank you very much for the wonderful feedback. We will continue to further improve our services to better support and care for your child and for the others. We truly appreciate your kind words❤
I've had a great experience with Australian Care Excellence. The team is professional, caring and reliable. They communicate clearly and always treat participants with respect and dignity. I appreciate their person-centred approach and how they genuinely listen to individual needs and goals. I would highly recommend their services to others. Kudos to Rocelyn Valena Porteria.
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I have had the pleasure of working with ACE as a support worker, and I can confidently say this organisation provide an excellent standard of care and professionalism. The management team especially Rocelyn is supportive, approachable, and genuinely committed to both their staff and the individuals we support
It’s rewarding to be part of a service that truly makes a positive difference in people’s lives while also creating a supportive and respectful work environment for staff. I would highly recommend this organisation to both potential clients and support workers.
Reply from Australian Care Excellence | Disability Services Provider
2026.02.12
Awww! Thanks so much Kamala 🙂 for your never ending support to Australian Care Excellence-Darwin ❤
The Founder is doing very well in taking care of the staff especially the newly hired ones. She always makes sure that the staff is well equipped with all the training and orientations about the participants. She always has time for her staff concerns and extending hands for the concerns and help. Keep it up!
The best of the best from day one,always focus on making sure the client is happy with achieving their choice goals.We recently celebrated our first year of being with ACE,The CEO(Rocelyn)always make sure that both client and staffs are happy in achieving goals,shows genuine effort of providing the best support for the client.I highly recommend ACE to anyone who is looking for a service provider to achieve getting quality of life whilst getting support.
I would love to thank u Australian care excellence. For your outstanding services and commitment that u bring to all of yur clients and employees i need congratulate rocelyn the ceo who is a outstanding/representative of this company she is one incredible person who has a passion and desire to work with any person or persons in need for her services I would highly recommend this company to anyone who has a disability.thank u Australian care excellence for yur great work.
If you are looking for an accredited NDIS provider in the western suburb in Melbourne that truly cares, then come to Australian Care Excellence. Rocelyn is very passionate in helping her clients and she is very hands on when providing care. All praise to this lovely lady. Definitely true service with a Heart ♥️♥️♥️
Reply from Australian Care Excellence | Disability Services Provider
Thank you so much Ms. Jennette for the inspiring words :) Australian Care Excellence will do beyond client's expectation...
Thank you ACE the CEO Rocelyn for being my Service Provider as your service is very professional and reliable. Thank you to all the Support Workers for their professionalism, kindness and affection. Highly recommended.
Reply from Australian Care Excellence | Disability Services Provider
Thank you so much for choosing Australian Care Excellence. Your feedback being a participant is valuable to us. Greatly appreciated! Thank you :)
