Ace Vacuums Sales & Service Reviews

Edward Klasky 2026.05.05

     

What GREAT SERVICE! Brought 2 vacuums in to be serviced and the owner Ray looked and told us we were good to go and did not need service on one of them. Fair and honest and could not be happier. His wife got on the other vacuum and had it cleaned and serviced before we left the store. They both shared some excellent tips on maintaining and really appreciate them. A+

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Chris Johnson 2026.02.20

     

Great store and customer service! I would come here for all vacuum needs

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Rishi Nath 2026.01.03

     

Great service, great people, great prices! Highly recommend to anyone considering a vacuum!

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Paul Carlson 2025.12.31

     

They replaced my Dyson battery for less than what it would have cost to do it myself! Very friendly, thorough, quick service. The store is very clean (that’s a joke, they probably vacuum it hourly 😂). I’d give 6 stars if I could.

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Julie Rogers 2025.12.20

     

The BEST customer service!

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Dee Schwartz 2025.11.26

     

We have done business with this company for many years and they're the best. The treat you like a good friend and their customer service is excellent. Hope they stay in business a long time. ( Love the dog)

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Reply from Ace Vacuums Sales & Service 2025.11.28

Thank you so much for your wonderful review and for supporting our small business over the years. It means more than we can say. We truly enjoy helping our customers and it’s our goal to make everyone feel like a friend when they walk through the door. We’re grateful you trust us with your vacuum needs and we hope to be here for many more years to come.

And our shop dog says thank you too — she loves the attention! 🐾

sue stahl 2025.10.31

     

A hidden gem in our community!! Top quality service. They repaired my vacuum but when I do buy a new one I am going to get it at Ace Vacuum!!

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MT 2025.08.08

     

This family owned business has taken great care of me and my family for years! They are trustworthy and understand vacuum machine service and have always given us the best advice on products and machines. And they've got great machines in stock.

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi MT,
Thank you so much for your kind words and for trusting our family business over the years! We’re grateful for the opportunity to serve you and your family, and it’s always our goal to give honest advice and help you find the right machines for your needs. We truly appreciate your loyalty and look forward to continuing to keep your vacuums running at their best!

Caty Green 2025.07.03

     

Ray is a gem and fixed my Oreck in maybe 7 minutes flat — new roller and belt, cleaned the abundance of dog fur out of the bottom and flipped around the handle I didn’t realize was on backward this whole time. Gave my trusty vacuum a second chance and let me try out an upgraded version for reference without a hard sell. I’ll definitely be back for it when my renewed vacuum takes its last breath. Thank you, Ray!

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Caty,
We’re so glad Ray could get your Oreck back in action so quickly! It’s amazing how a new roller, belt, and a little TLC can make such a big difference. We’re happy you enjoyed trying out the upgraded model with no pressure — when the time comes, we’ll be here to help you find the perfect fit. Thanks for sharing your experience and for trusting us with your vacuum!

Cara Chandler 2025.06.25

     

The lovely gentleman fixed both of my vacuums right there on the spot! He even carried them back out to my truck for me. I will be bringing all of my vacuum needs and business straight here from now on. 10/10!

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Cara,
Thank you so much for your kind words! We’re thrilled we could get both of your vacuums running again on the spot. It’s always our pleasure to help carry them out and make the whole experience easy for you. We truly appreciate your trust and look forward to taking care of all your vacuum needs in the future!

Bailey Moyer 2025.06.03

     

I went Ray was absolutely amazing. I recommend everyone to go here and buy a vacuum. You can tell he’s extremely knowledgeable and cares about what he does.

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Hailey,
Thank you for the wonderful feedback! We’re so glad to hear Ray made such a great impression. His knowledge and care for what he does are what we strive to share with every customer. We truly appreciate your recommendation and look forward to helping you with any vacuum needs in the future!

Jean-Pierre Decaudin 2025.02.07

     

Best place to purchase a vacuum cleaner or any vaccum cleaner accessories and supplies as well as any repairs. The husband and wife run their store like it use to be a half a century ago, meaning that they are the best and most accomodating people I have ever seen on top of being very honest and reasonable price wise. Highly recommend for any sweeper need.

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Jean-Pierre,
Your kind words truly mean a lot to us! We’re so glad you appreciate the way we do business — providing honest service, fair prices, and a personal touch, just like in years past. It’s our pleasure to help with all your vacuum needs, and we’re grateful for your recommendation. Thank you for your support!

Terry Harriman 2025.01.20

     

had to wait too long while 1 showed a demonstration and another did a repair. and I was just picking up and going

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Reply from Ace Vacuums Sales & Service 2025.01.20

Thank you for sharing your feedback with us. We truly value every customer and do our best to provide prompt and personalized service. We apologize for any inconvenience caused by the wait while we assisted customers ahead of you. Please know that our goal is to ensure everyone receives the attention they deserve, and we are always looking for ways to improve efficiency without compromising quality. Thank you for your patience and understanding. We hope to serve you again soon and provide a more seamless experience

Scott Frost 2024.12.13

     

Ace Vacuums is the first place I would direct anyone with any vacuum questions or repairs. We have a Dyson cordless vacuum that needed to be serviced and they were extremely helpful, informative, and educational on best ways forward with resolving the issues and things to consider in the future. Look no further for any needs around this!

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Scott,
Thank you for sharing your experience! We’re so glad we could help with your Dyson cordless vacuum and provide the information you needed to keep it running at its best. We truly appreciate your recommendation and look forward to assisting with any future vacuum questions or repairs!

Claude Warren 2024.11.08

     

Wonderful! If we need a new vacuum or repair this where we're going .

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Claude,
Thank you for your kind words! We’re so happy to know you’ll think of us for any future vacuum purchases or repairs. We truly appreciate your trust and look forward to helping whenever you need us!

Dustin Caldwell 2024.11.01

     

Took in our vacuum, and Ray greeted me and asked what needed fixed. He took the vacuum and fixed the filters and the belt, within 10 minutes! Fantastic customer service at reasonable prices!

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Reply from Ace Vacuums Sales & Service 2025.08.09

Hi Dustin,
We’re so glad Ray was able to get your vacuum fixed up so quickly! It’s always our goal to provide fast, friendly service at a fair price. Thank you for sharing your experience, and we look forward to helping with any future vacuum needs!

Ashlee Nemeth 2024.08.01

     

The owners are very nice and knowledgeable

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Rosemary Means 2024.07.15

     

I love this shop. They are so kind and pleasant (and I love their dog). They have done troubleshooting free of charge plus changedt the battery on my cordless vacuum, and replaced the filter.

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AL ERICKSON 2024.04.24

     

Stopped in today to have a belt replaced on our old Orik vacuum. He changed the belt at no charge but noticed the brushes were worn so we purchased a new brush roller. Great service. We were in and out in 20-30 minutes. Don't forget to pet the dog. She barks when you enter but us very friendly.

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Suzanne Thomas 2024.04.03

     

Both times I've stopped in the owners were engaged and very helpful. They had the parts in stock for my Lux Aerus vacuum and were priced very fairly. This is a really nice, clean store and she said they have been in the vacuum business for 40 years. Great place. They also do routine maintenance servicing on the Dyson's.

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